Avis clients France Trampoline

Very attentive to my request for a spare part.

The trampoline is excellent and it was easy to set up with the help of the video on the site. However, they initially sent the wrong trampoline, so they had to do an exchange. It was not ideal to have all my children around the boxes all excited and to tell them that it was not ours. I was expecting a small gift to apologize, but no, with the price paid, you should do better.

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Quality product to suggest

Very good quality of service.

Very good quality

Very good advice by phone to find the reference of my products.

Very good

Very good advice with support for ordering advice.

Fast delivery, very efficient customer service, product of very good quality to assemble with 2 people absolutely.

Nothing to say, so satisfied

No comment

Order conforms to the description and delivery arrived before the expected date.

Advisor attentive and good advice. Delivery quite fast and conforms to the order.

a bit long

VERY GOOD

On the site, we can easily find our spare part. Jumping mat for a 20-year-old trampoline! Before sending your order, an employee contacts you to verify if we have indeed found the right part. I really appreciated that. It avoids returns and all the hassles that come with it. Then, delivery on time as announced.

very professional.

I particularly appreciated the quality of the telephone reception to help me choose the right references. Product received as expected. And the mat is very appreciated by my daughter. Thank you.

professionalism anticipation

very good

Good product, easy to assemble. Very happy with my order.

Serious company and very professional in its advice. Called to be sure of the customer's order.

The delivery was delayed compared to what was agreed. It's a shame. Nevertheless, the package arrived in good condition.

Excellent purchase. Shipping was perfect and very fast.

very good service

Nothing to report, good service.

Item took a bit long to arrive. There was no assembly instructions.

Very good. Order placed by phone. Very well advised.

Always happy with your customer service,

Items and packaging impeccable but the delivery service was not great... The day was well scheduled with a defined time slot, I waited... and finally received a call... the delivery person seemed a bit lost (I was indeed on his list but he did not know which city I lived in, he thought I was in Issy les Moulineaux while I live in Rueil, he told me he would come but did not... he didn't even warn me and did not apologize when I called him to ask when he was arriving because I was still waiting... I had blocked a good part of my day...) I had to reschedule a date...

Very happy with the product and the delivery

Very good contact with the telephone operator. Thank you

Assembly done via video on YouTube

Precise and complete information, nothing to complain about!

Very good

Very good, efficient and fast service and very good quality product.

Perfect

Top-notch, nothing to complain about

Easy order. Product conforms. Fast delivery.

Very good product. Great telephone contact

Good quality and nice finishes

Perfect clear site, seller called to make sure I had chosen the right model. Nothing to complain about

Nothing to complain about...

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Product conforms to the quality indicated on the site

I am following up on my order and the delivery scheduled for today. I want to point out a delivery problem. Indeed, having ordered a picnic table, I chose to have it delivered to my home to avoid handling when picking up the merchandise. The delivery was scheduled for today, so I took a day off to be present. Being at home, I do not have my mobile phone with me. I just realized that I received a call and a voicemail from the delivery person. He did not bother to deliver my package to my home, as requested at the time of purchase, but left it at a parcel relay 5 minutes from my house. I now have to find a day during the week when my husband does not come home too late to go pick up the package. I do not find this correct at all on the part of the delivery person. You should escalate this information.

Fast, efficient, serious

Super products, I am a fan.

Fast delivery and no problems