Avis clients France Trampoline

4.7 /5
21753 avis clients
5/5
January 15, 2018
I do not regret this investment at all... Arrived within the expected time, of very good quality, easy to assemble, except for two or three small details that could be hindering if you are not used to reading an assembly plan... I highly recommend France Trampoline for their seriousness at all levels... Thank you..
5/5
January 14, 2018
Good
4/5
January 13, 2018
The explanations are a bit lacking for the installation and some additions would be helpful to proceed correctly on the first try.
3/5
January 12, 2018
The supplied parts were just right, but there was one defective plastic part to secure the trampoline. I unfortunately lost a screw during assembly. I had to search my garden for a long time to finish the assembly. Instructions not clear on some steps.
Réponse de France Trampoline - December 18, 2017
Hello, Our instructions are regularly updated to provide you with clearer versions. We are sincerely sorry that the one for your trampoline did not fully satisfy you. Please do not hesitate to contact us by phone at 05.56.36.04.62: our team is at your disposal to assist you during the assembly of the trampoline. We are available to answer any further questions.
5/5
January 11, 2018
Very good
5/5
January 10, 2018
Trampoline of very good quality. Impeccable service, by email or by phone. Bravo!!
4/5
January 10, 2018
Site is quite clear and very good contact with customer service during delivery despite the complicated Christmas period.
5/5
January 10, 2018
The service is excellent
5/5
January 10, 2018
Good advice and very good product quality.
5/5
January 9, 2018
Perfect.
5/5
January 9, 2018
Nothing to say
5/5
January 9, 2018
Despite a packaging error (wrong size), very good responsiveness from customer service
3/5
January 9, 2018
Delivery time significantly longer than the announced time
Réponse de France Trampoline - December 22, 2017
Hello, We sincerely apologize for the delay in shipping your order. We indeed had a problem during the making of your net, which caused this additional delay. We are even more sorry as this type of issue is absolutely not in line with the service we wish to offer our customers. We remain at your disposal for any further comments, The France Trampoline Team
4/5
January 9, 2018
from order to delivery a lot of satisfaction
5/5
January 9, 2018
Great site, great product, great delivery (France Trampoline called to make sure I was home for delivery before Christmas) There aren't many companies that do this! A big thank you!
5/5
January 9, 2018
The net arrived in excellent condition
5/5
January 8, 2018
Nothing to report
5/5
January 8, 2018
The tchoukball is very solid, see in use.
4/5
January 8, 2018
Quality provider, the only complaint, customs fees upon arrival of the package, which was not expected...
5/5
January 8, 2018
product conforms and fast delivery
4/5
January 8, 2018
product of very good quality
5/5
January 8, 2018
Quality material conforms to the description on the site
5/5
January 7, 2018
Very good
5/5
January 7, 2018
Perfect. Fast order, delivery on time, very serious packaging. The company calls to ensure that the order has arrived! The customer is taken seriously. Hats off.
5/5
January 7, 2018
a quality product as well as the follow-up;
5/5
January 7, 2018
very good material corresponds to my request
5/5
January 7, 2018
Very good
5/5
January 7, 2018
Order dispatched on time. Top customer service. We were looking for a product made in France
4/5
January 7, 2018
Good product, however it would require clearer explanations for assembly
4/5
January 6, 2018
the result is superb :-)
4/5
January 6, 2018
Satisfied
5/5
January 5, 2018
TB
5/5
January 5, 2018
Good product, very solid, stable, read the instructions carefully before assembling it otherwise the tensioners are too hard to put on
5/5
January 5, 2018
I was completely satisfied
5/5
January 5, 2018
Thank you after the storm you perfectly advised me and my trampoline is operational again
5/5
January 5, 2018
Delivery 2 days after the order. Product not yet unpacked because it is winter and the weather does not allow for assembly so no opinion on after-sales service. Let's hope we don't need it.
4/5
January 4, 2018
Delivery made on time. Complete packaging, understandable assembly instructions, the assembly video is very well done and allows for verification in case of any doubt. We are completely satisfied with our purchase, ... and especially the children. We did not pay attention to the height of the trampoline and regret not having taken the ladder. Thank you
5/5
January 4, 2018
Top notch! Quality of the product and speed of delivery.
4/5
January 4, 2018
Very good except for the delivery
5/5
January 4, 2018
I suppose it went well since I wasn't there to receive it!
5/5
January 4, 2018
EFFECTIVE AFTER-SALES SERVICE AND WARRANTY
5/5
January 3, 2018
We ordered a guardrail for a mezzanine. The result is great and gives an impression of openness to the rest of the studio. We are delighted with our purchase, the quality and speed of execution is excellent. Product to recommend.
5/5
January 3, 2018
No comments: everything went very well and all the people I spoke to on the phone were correct and competent. Thank you
4/5
January 3, 2018
Fast delivery by a nice carrier with appointment scheduling. Careful packaging, too bad a nut was missing. Very easy to assemble, I assembled it with my 9-year-old and 7-year-old daughters in 1h30. Very good idea to provide tools, however, the wrench is not practical, for my part I used a ratchet wrench which is simpler and faster. Good purchase, I recommend.
5/5
January 3, 2018
Gift given to my grandchildren who have very good moments accompanied by their parents! Very satisfied with the product
5/5
January 3, 2018
Very good, fast, and very good material
5/5
January 3, 2018
I had a problem during the online purchase (did not receive the validation code from the bank). Called your services the next morning to place an order by phone. (Thanks to the sales service) Material very well packaged. However, it takes two people given the size! Santa Claus had a hard time putting it at the foot of the tree. It was the biggest gifts! On the 25th, unboxing by the children and mandatory assembly during the day. Assembly instructions very clear and assembly with dad and grandpa. The children were able to test it. Everyone super happy, both little ones and big ones. The price is really worth it given the quality! Nothing to compare with what you can find in the big chains.
4/5
January 2, 2018
Search on a search engine for a quality and safety trampoline for children. Quick order online without phone contact. Good order tracking online. Delivery scheduled on time by a good subcontractor (***) but at an unsuitable time slot (10-12h from Monday to Friday). Assembly instructions very insufficient due to a significant pagination error (French)
5/5
January 2, 2018
Quality product, very fast delivery. I highly recommend this company.
5/5
January 2, 2018
Good reference for the jumping mat of a trampoline purchased in 2015 to replace the damaged original.
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