Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
2 août 2017
Everything went very well, from the quick order to the delivery. I was able to track my order, day by day, almost hour by hour. The material is as described. The assembly is very well explained with the video. I recommend France Trampoline to anyone looking to buy equipment. It is a very reliable company that you can fully trust.
4/5
1 août 2017
very good
5/5
1 août 2017
Efficient ordering and delivery process, especially the prior appointment for delivery. Easy assembly, even though the French instructions are incomplete! Fortunately, the English, German, and Spanish versions are complete. The product exudes quality and durability.
5/5
1 août 2017
I am delighted with this trampoline, which my 3-year-old twins immediately adopted!! They can fit 5 children aged 3 to 9 years, and it's great!!! I am extremely satisfied with my purchase, which was delivered really very quickly.
5/5
1 août 2017
Very good reception, very professional, very pleasant
5/5
1 août 2017
The lady I spoke to on the phone Saturday morning was not great, but the gentleman I spoke to on Monday, with whom I placed the order, was perfect, pleasant, and efficient. The order arrived the next day at my home. Very good product as a replacement for another trampoline purchased elsewhere for which no spare parts can be found.
5/5
1 août 2017
Perfect in every way = product quality and delivery quality. Try it!
4/5
1 août 2017
Good. Fast delivery
5/5
1 août 2017
Fast delivery. Very good quality trampoline! Thank you!
5/5
1 août 2017
Having noticed a small tear in the fabric, I requested advice by sending a photo. FT contacted me by phone, indicated that the warranty on the fabric was valid, and sent me a replacement fabric.
4/5
1 août 2017
A bit of a problem with the delivery. Delivery was scheduled for one day and was not respected without warning. Huge truck that could not pass by our house, delivered 200m away. Good product
5/5
1 août 2017
The assembly instructions could be more precise, particularly regarding the orientation of the parts to be respected.
4/5
1 août 2017
No particular issues with the order. Product delivered on time and good responsiveness from the seller contacted by phone.
5/5
1 août 2017
speed, quality products
5/5
1 août 2017
All necessary information regarding delivery was provided. No issues.
5/5
31 juillet 2017
Impeccable service. The customer service called me to check that I was not mistaken in my order and they did well because I had made a mistake in the size of the springs. Mat received 2 days after my order, there is really nothing to complain about. Fast and efficient, I recommend without reservation
5/5
31 juillet 2017
Very satisfied with the product: the quality is there, perfect phone reception, very fast delivery: faster than announced, very serious site: an example to follow, well done for the skills!
4/5
31 juillet 2017
Very easy and quick assembly of the trampoline, however a hassle for the accessories if you don't have an electric screwdriver...
5/5
31 juillet 2017
FAST DELIVERY. ITEM MEETING OUR EXPECTATIONS
5/5
31 juillet 2017
Very good quality merchandise. Very fast shipping time.
5/5
31 juillet 2017
Great service. Quality of the products. Serious.
5/5
31 juillet 2017
Very satisfied with my purchase and fast delivery thank you France trampoline
5/5
31 juillet 2017
Very good quality of the product, impeccable delivery
5/5
31 juillet 2017
Quality telephone exchanges.
5/5
31 juillet 2017
Urgent order very well managed, a big thank you to the staff
5/5
31 juillet 2017
Charming, efficient, professional
5/5
31 juillet 2017
Delivery with a very short delay. Excellent service.
4/5
31 juillet 2017
Responsive customer service.
5/5
31 juillet 2017
Received quickly, it's a very good product, easy to assemble, very appreciated by the children. It seems well built and of good quality. To see in the long run, but for now very satisfied.
5/5
31 juillet 2017
Very good service and speed in delivery
5/5
31 juillet 2017
Very good service
4/5
30 juillet 2017
We are very happy with our purchase, the delivery was made on time. Only small negative point, the plastic hooks break, I have to call customer service.
5/5
30 juillet 2017
Impeccable product and service without problems
3/5
29 juillet 2017
Very good product, but the instruction manual is totally useless. Some crucial points are rushed in a diagram where you can't see anything. It goes from a part in French to the next in German. Take example on ***!
Réponse de France Trampoline - 4 juillet 2017
Hello, We would like to thank you for taking the time to give your feedback on your customer experience. Regarding the manuals, they have been reviewed recently and we have worked to improve the clarity of the diagrams. But we are recording your feedback and will work to make the illustrations even clearer. Regarding the German manual, it indeed follows the French manual. As you may know, we also sell trampolines in Germany, which is why we offer multilingual manuals. We remain at your disposal for any further comments or suggestions, The France Trampoline Team
4/5
28 juillet 2017
Very easy site but delivery was delayed. The delivery took place 10 days after the order, so we had to have it delivered elsewhere than at home because we were on vacation. Packages intact but we didn't have time to unpack.
5/5
27 juillet 2017
Delivered quickly. Very good quality!!!
5/5
27 juillet 2017
Very good products, very responsive in case of problems, I highly recommend France trampoline!
4/5
26 juillet 2017
In accordance with the descriptions. Very beautiful product, easy to assemble, we are satisfied with this purchase and recommend it.
4/5
26 juillet 2017
Deadlines respected. Friendly and polite delivery person. However, the pallet arrived disassembled but all items were present and in good condition.
4/5
26 juillet 2017
Well delivered, easy to assemble, sturdy and of good quality. Just one small point that bothers me, the protective cushion goes over the frame during jumps, very slightly revealing the springs and the metal frame. And yet I tightened the tensioners fully. And a small remark, you could make a kit with the protective skirt.
5/5
26 juillet 2017
Excellent
5/5
26 juillet 2017
Excellent
5/5
25 juillet 2017
speed and efficiency
4/5
25 juillet 2017
very satisfied
4/5
25 juillet 2017
Good product. The package arrived on time but in a poor state. No parts were missing inside. The delivery person did not make much effort to drop it where we wanted.
5/5
25 juillet 2017
Always very good product delivered very quickly
5/5
25 juillet 2017
super service I highly recommend
5/5
25 juillet 2017
Quality trampoline! Extremely fast delivery. Only downside: 1 missing part and 2 broken. Too bad!
5/5
25 juillet 2017
perfect especially the phone verification after the order.
5/5
25 juillet 2017
Speed in processing the order and speed in delivery
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