NO PROBLEM

Very good service contacted by customer service after making a reference error. I recommend.

Simple and quick purchase. Fast and hassle-free delivery.

Following the product ordered being out of stock, additional information during this long waiting period would have been welcome

Excellent simply, trampoline boost up in 460. The product is indeed expensive but the quality is there. The assembly is well explained and each part of the trampoline exudes quality! Once assembled, nothing moves or almost! (except when I jump on it with my 100 Kg ...) Our daughter is delighted and the trampoline exudes safety. I recommend 100% PS: for assembling the black parts, I highly recommend not doing it in full sun (or plan for gloves)

Net meeting my expectations. The quality is always on point

Nothing to say. Everything went as planned.

The package was sent back before I had time to pick it up at the pickup point. You need to resend it to me

I am happy with the product. However, the delivery was relatively scandalous as the delivery person left the package in front of the gate and not inside where I asked him to, claiming that he didn't want to damage his truck which belongs to him. Apparently, he had already come and knew that his truck would be damaged if he went where I asked him to drop off the delivery. Knowing this, why did he take the delivery if he couldn't bring the merchandise?

Perfect. Renewal of the protective cover that preserves the trampoline fabric.

Perfect

Perfect in every way

Available, friendly, and competent contact person

Perfect item, delivery within the announced timeframe

Functional cushion

I left a review on your WhatsApp number on May 5. I received no response, a sign of a lack of consideration for your customers... my daughter-in-law, on our recommendations, ordered a trampoline from you and she confirmed to us that the net was not the same and that hers was sturdier. Here is a copy of the message I wrote to you on May 5: Hello, we have had a trampoline from you for many years. It brings us satisfaction. In 2020, we bought a premium net to replace the one that was torn. My husband noticed that the quality was much lower than the original. It tore much more quickly than the first one. Recently, my son, Thibaut Pujo, ordered the completely torn net again (order FT235609). My husband again finds a net of poor quality, fragile, while it is supposedly the premium quality. Moreover, the bottom attachments are no longer provided and therefore have to be recovered and installed by us for a price much higher than in 2020 (we paid 119€, order FT140331). So, we pay more, lower quality, and fewer accessories... in short, we are disappointed and the more it goes, the lower the quality for a higher price. Too bad... I have recommended you a lot, I will not do it anymore. Best regards, ***

Super delivery on the scheduled date and with respect

We were looking for a zip line for one of our children's birthday. We were able to get information very quickly and realized that it would be complicated to install it at our place for now. We therefore opted for a climbing dome. The shipment was very fast, the order was very well packaged, we requested a rescheduling of the delivery with their carrier who was very responsive. We are delighted with our purchase. Next purchase the zip line 😊

Very serious store, very good quality materials....

Very good

Very good quality.

It was just as easy to place the order as it was quick to receive it. The product is in line with what we expected, its assembly/installation was simple, the children are delighted. Perfect!

Fast delivery, the ordered item is of very good quality, I highly recommend you

Order well received.

Very good product

Very good trampoline, easy assembly

Very good product.

Very satisfied.

Quality rather mediocre compared to the original cushion. Given the price, I expected much better! It is certain that it will not last as long. Moreover, the edges do not hold at all. With each use, the 'skirt' of the cushion has to be put back around the frame. I never had this issue with the original cushion. Very disappointed!

Defective product and still waiting for replacement.

Lack of information on the availability delay and its extension to the point of questioning the purchase.

The product is perfect but I need a manual for the fixings! I couldn't manage to fix it.

Product conforms, clean package.

Hello, as mentioned on the phone, your site has major cybersecurity issues and poses risks to its customers. If I hadn't already been a customer with you, I wouldn't have placed an order. To be able to pay, I had to make a bank transfer because the payment section is not sufficiently secure.

Perfect

Very professional follow-up, super good quality item

Not installed yet, thank you

The net was not available, so the delays were a bit long, but when the merchandise was announced, I was regularly informed about the departure of the package and its tracking. I recommend the seriousness of the after-sales service of France Trampoline. Merchandise arrived in very good condition. Bravo to the whole team

4 stars just because the delay was very long and without news. Too bad. I had to call to get news about my order and very good phone reception. We knew there was a supply delay, but once the delay passed, an email to announce the delay would have been appreciated

Very very good product, the children are delighted. Quality product, after-sales service very very good. I recommend with my eyes closed.

I left a voicemail. Callback the next day from a pleasant and competent advisor. A person on the other end of the line! Extraordinary!

Everything was very simple: order online and delivery. Except for a small downside: the assembly, we took longer than expected and the instructions were sometimes not obvious to understand.

Trampoline jump 360 received quickly. Assembly is quite simple if you refer to the instructions and the video. The materials are of good quality, let's see over time 😊 The after-sales service was responsive following a sponsorship issue, the solution was found quickly. Thank you to all your teams 👍

Fast delivery, top material

Very good, fast and compliant shipping

Very good quality article Very easy to assemble Quality delivery and logistics tracking.

Fast delivery and quality product, the kids love their ninja line!

Finding spare parts for a trampoline that is over ten years old is not easy except with France Trampoline where the parts are always available

Everything was perfect except for a small incident with the carrier, resolved after a phone call.

Great, as ordered