Avis clients France Trampoline

4.7 /5
21776 avis clients
5/5
June 2, 2024
Perfect
5/5
June 2, 2024
The site is very well done, I was able to find what I was looking for in a very short time, everything is very smooth. After trying, the trampolines are also of very good quality.
5/5
June 2, 2024
Nickel
5/5
May 29, 2024
Order received quickly and in good condition
5/5
May 29, 2024
The installation is quite difficult even with the instructions. Several people are needed for optimal assembly. The items are well packaged and of good quality. We'll see over time if the structure rusts or not. In any case, for now, I am satisfied.
5/5
May 29, 2024
nothing to say normal
5/5
May 29, 2024
quality product, very well managed purchase and well-organized delivery, products well packaged. delivered to the house on a pallet
5/5
May 29, 2024
Replacement of parts due to breakage, perfect
5/5
May 28, 2024
quality product from origin
5/5
May 28, 2024
Excellent quality
3/5
May 28, 2024
There are some improvements to be made on the assembly of the trampoline, regarding the fitting of the vertical legs, your tool is useless, not enough grip, I had to use a pair of pliers and then to assemble the protective net the fiberglass arches I had to modify the system my way otherwise impossible to fit the circle and I had to use flat head bolts with nuts to hold the entire steel structure at the holes otherwise the rest is fine.
Réponse de France Trampoline - May 9, 2024
Hello, thank you for your feedback on your assembly experience with our trampoline. We take note of your comments and suggestions to improve our products and make assembly easier for our customers. However, it is surprising that you encountered problems during your assembly of your fiberglass arch set. When you encountered the problem, you could have contacted us so we could help you find a solution, or even send you a new set if necessary. We hope that despite these difficulties, you will fully enjoy your trampoline. The France Trampoline team.
4/5
May 28, 2024
Package arrived in good condition. The material corresponds to the request.
5/5
May 27, 2024
Very high-quality product
5/5
May 27, 2024
Super quality
5/5
May 27, 2024
A team that listens, very responsive and effective, it's perfect! I recommend!
5/5
May 27, 2024
Serious and fast
5/5
May 27, 2024
The material is of good quality, relatively easy to assemble, overall, it lives up to its promises. Just one issue with delivery, the package arrived completely torn open, the delivery person was clearly not trained in quality service.....
5/5
May 27, 2024
Excellent product and efficient customer service.
3/5
May 27, 2024
Hello, assembling the 3.00m dome cannot be done with 2 people in 1 hour, but at least 3 people in 2 hours. For the hammock, impossible to set it up as a hammock (upper part in the dome) because the carabiners are missing! Yet they are well mentioned in the assembly guide. Disappointed... Otherwise, the structure looks sturdy and is aesthetic, we'll see over time.
Réponse de France Trampoline - April 27, 2024
Hello, we are sorry to learn that assembling the dome was more difficult than expected. We take note of your experience. This will allow us to revise our instructions to offer more precise guidance to our future customers. Regarding the missing carabiners for the hammock, you must have received our old assembly guide by mistake. Our new range of hammocks no longer requires the use of carabiners for assembly. We will send you the new guide by email to rectify this error. Finally, despite all these small issues, we are happy to know that you find the structure robust. We hope that despite these inconveniences, you will be able to fully enjoy your dome. Do not hesitate to contact us directly if you have any other questions. We remain at your disposal for any further information. The France Trampoline team.
5/5
May 27, 2024
We were very satisfied after purchasing a trampoline.
5/5
May 24, 2024
Perfect. They contact you even before sending your package to ensure compatibility. Truly great professionalism. Thank you!
5/5
May 24, 2024
Perfect
5/5
May 24, 2024
Very professional; quality products, fast and correct service, I recommend!
5/5
May 24, 2024
Very good listening and quick solutions.
5/5
May 24, 2024
Fast delivery, product as described. We just reordered the net attachments for nothing as they were provided but not mentioned on the site and product details.
5/5
May 24, 2024
Easy order to make, deadlines respected, satisfied.
5/5
May 23, 2024
Product matching the description. The whole thing is installed and works perfectly even for me who is 'heavy'.
4/5
May 23, 2024
Good advice from the seller, deadlines respected and tutorials sent to help replace the different parts to change on the trampoline.
5/5
May 23, 2024
Perfect, I made a mistake on my order and customer service called me within 30 minutes of my order to verify.
5/5
May 23, 2024
The customer service is efficient: it matches an order for spare parts with a trampoline purchased several years ago and suggests modifications in case of order errors. Many customer services would not have questioned it and would have sent unusable items, proving professionalism.
5/5
May 23, 2024
Very professional and attentive salesperson who gives you advice on the material. Thank you very much 👍
5/5
May 23, 2024
Hello, I am very satisfied with my ordered item, quick and careful shipping.
5/5
May 23, 2024
Good
4/5
May 22, 2024
Super quality items, I have called on France Trampoline several times to change parts on my trampoline. It's so much better than throwing it away and buying a new one. However, a small downside on the availability of certain parts, I had to wait a while before getting a safety net. Other than that, it's really perfect.
5/5
May 22, 2024
Fast delivery and product matching the description. The kids are having a blast on their zip line.
5/5
May 22, 2024
Perfect
5/5
May 22, 2024
Speed. Reliability.
5/5
May 21, 2024
Everything very easy. Special attention paid to the accuracy of the order.
5/5
May 21, 2024
Quality trampoline that matches the order.
5/5
May 21, 2024
Quick and clear response on the phone, shipment dispatched quickly. No problem. The kids are delighted!
5/5
May 21, 2024
Excellent site! Product quality, shipping speed, delivery quality, everything is perfect.
4/5
May 21, 2024
Fast
5/5
May 21, 2024
Quality product, fast delivery.
5/5
May 21, 2024
NO PROBLEM
4/5
May 21, 2024
Very good service contacted by customer service after making a reference error. I recommend.
5/5
May 21, 2024
Simple and quick purchase. Fast and hassle-free delivery.
4/5
May 20, 2024
Following the product ordered being out of stock, additional information during this long waiting period would have been welcome
5/5
May 20, 2024
Excellent simply, trampoline boost up in 460. The product is indeed expensive but the quality is there. The assembly is well explained and each part of the trampoline exudes quality! Once assembled, nothing moves or almost! (except when I jump on it with my 100 Kg ...) Our daughter is delighted and the trampoline exudes safety. I recommend 100% PS: for assembling the black parts, I highly recommend not doing it in full sun (or plan for gloves)
4/5
May 20, 2024
Net meeting my expectations. The quality is always on point
5/5
May 20, 2024
Nothing to say. Everything went as planned.
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