Avis clients France Trampoline

4.7 /5
22128 avis clients
5/5
June 2, 2025
Very satisfied
5/5
June 2, 2025
Order received. Very satisfactory and package of very good quality.
5/5
June 2, 2025
Products conforming, instructions sufficiently precise for installation, fast shipping.
5/5
June 2, 2025
Nothing to complain about everything is perfect and the children are happy
5/5
June 2, 2025
Perfect
3/5
June 1, 2025
Quite long to receive and average product quality (the second one in just 1 year)
Réponse de France Trampoline - May 10, 2025
Dear Sir/Madam, We have taken your remark regarding the delivery being perceived as too long into account. Your order of 350kg was placed by you on the public holiday Thursday, May 8, it was handed over to the carrier on Monday, May 12, and delivered on May 16 according to the tracking information. We remain within our announced deadlines on our website for products in stock. Regarding the quality of the products, we would like to remind you that the purchased products are leisure products intended for family use and not for establishments open to the public. It is common to need to renew your equipment with spare parts frequently in this kind of situation. The materials used are not the same for community use or at home. Best regards, The France Trampoline team.
5/5
June 1, 2025
Very serious merchant and quality follow-up! Thank you for your seriousness
5/5
June 1, 2025
Very good product quality and very fast delivery
5/5
June 1, 2025
I bought a replacement jumping mat for our trampoline. Our trampoline was not from the same manufacturer, but we were given great advice and got a suitable one. I had previously contacted countless other manufacturers without success. Very big cinema! 👏🏻
5/5
June 1, 2025
Everything was perfect whether it was the purchase or the delivery to Belgium!
4/5
June 1, 2025
Cable clamp that breaks Tensioner that has the net damaged Screw that loosens on the pulley and falls ...
4/5
May 31, 2025
The trampoline is very good. However, it requires a lot of strength to assemble. If you are two women or 1 woman and 1 young teenager, it is impossible to assemble. This is a major point of improvement for me or to alert in advance that being two is not necessarily enough.
4/5
May 30, 2025
Very good product and fast delivery
5/5
May 30, 2025
Fast shipping,
4/5
May 29, 2025
The ordered goods are absolutely top and of super quality! However, we couldn't understand why the delivery came via freight forwarding. The pallet on which the boxes with the goods were secured was in very poor condition. It unfortunately fell apart completely during unloading. Since the goods were intact, we give a very convincing 4 stars. Our children have a lot of fun with the ninja course in the garden.
5/5
May 28, 2025
Fast delivery and good quality! Thank you
5/5
May 28, 2025
Everything super, great product range, goods flawless, fast delivery!
4/5
May 27, 2025
Quality product, but a bit tedious to assemble
5/5
May 27, 2025
No problem, fast and compliant shipping
5/5
May 27, 2025
Fast and very careful shipping.
5/5
May 27, 2025
Good quality material, fast delivery, product easy to assemble when there are 2 people
5/5
May 27, 2025
Excellent follow-up (replacement of a tarp), package sent with impressive speed. All good!
4/5
May 27, 2025
Quality product, but a bit tedious to assemble
5/5
May 27, 2025
No problem, fast and compliant shipping
3/5
May 27, 2025
Everything actually went well, unfortunately it was not clear on the homepage that the fiberglass bows no longer need to be used with rubber bands. That is, no detailed info that it would hold without rubber bands. The assistance for assembly was great! We were able to reuse the old bows and therefore we actually didn't need the new bows. However, we kept them because the whole back and forth shipping would be cumbersome.
5/5
May 27, 2025
Excellent follow-up (replacement of a mat), package sent with impressive speed. All good!
5/5
May 27, 2025
Fast delivery. Friendly and understanding responses. Goods are TOP 👍
5/5
May 26, 2025
Good
5/5
May 26, 2025
top as always
5/5
May 26, 2025
I am delighted with my order. The trampoline is of very good quality and I received it quickly. I recommend the France trampoline site
5/5
May 26, 2025
fast and responsive
5/5
May 26, 2025
Quality product Customer service available and efficient
5/5
May 26, 2025
Good
4/5
May 25, 2025
Perfect
5/5
May 25, 2025
everything was perfect the delivery time the packaging a very good quality product that entertained the children all weekend I recommend
5/5
May 25, 2025
Top product
5/5
May 25, 2025
After initial skepticism (higher individual amount), I am very satisfied with the provider. Always happy to return. Very nice support and a great understanding in case of problems.
5/5
May 25, 2025
perfect
4/5
May 23, 2025
very good materials, easy to install thanks to the instructions. THANK YOU France trampoline you made two boys happy !!!!! Small downside for DPD (FOR ME THEY ARE THIEVES) who do not respect home delivery and find it fair to refund the amount and ask to see this with the sender, so you! maybe change the delivery service....
Réponse de France Trampoline - May 3, 2025
Ultra fast delivery, quality item
5/5
May 23, 2025
I had already ordered the spare part. I was able to simply reorder this part from my account. The delivery was quick.
5/5
May 23, 2025
We replaced our net which was torn. However, our trampoline is over 10 years old. Assembly advice would have been welcome. The quality seems good.
5/5
May 22, 2025
N/A
5/5
May 22, 2025
Compliant
3/5
May 22, 2025
partially heard request for the provision of spare parts for France Trampoline products. No response regarding the pole fixings.
Réponse de France Trampoline - May 4, 2025
Dear Sir or Madam, we apologize for not having seen your message in your order. Messages sent in an order are for the carriers and are transmitted automatically. Our customer service will contact you to respond to your request. Sincerely, The France Trampoline team
3/5
May 22, 2025
The net was difficult to install, it seems narrower than the original one.... On the other hand, the elastic fasteners for the net are shorter and thinner than the original ones, is this normal or is it also a mistake...?
Réponse de France Trampoline - April 6, 2025
Dear Sir or Madam, We invite you to contact our customer service directly by email or WhatsApp with photos. They will be able to quickly review your request. According to our technical information, products do evolve over the years but strictly respect safety requirements for your children. The France Trampoline team
5/5
May 22, 2025
N/A
5/5
May 22, 2025
Excellent product that fits perfectly to my trampoline. A big thank you to customer service for their valuable help in choosing this product.
5/5
May 21, 2025
Perfect service. Delivery to Belgium without problems after a phone contact with the delivery company. Assembly well explained, but it takes two people. Quality material.
1/5
May 21, 2025
I am still waiting for my order
Réponse de France Trampoline - April 30, 2025
Dear Sir or Madam, Your request is being processed with the carrier for only a few days. Rest assured that your file is being monitored and we are making follow-ups if necessary. Searches can take several days and a reshipment will be made once the carrier confirms the loss of the package. We must follow the process closely in such cases. We thank you for your patience and understanding. The France Trampoline team.
5/5
May 21, 2025
I was missing some parts because the boxes were opened, the after-sales service was very responsive and sent them to me in less than a week thank you it is very pleasant to deal with responsive and competent people!
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