Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
7 juillet 2024
Nothing to complain about! Product conforms to our expectations. Very careful packaging! We encountered a small problem with a part of the product, which can happen, and the after-sales service was very responsive. The staff was very friendly. If I need to reorder a product like the slackline or zip line, I will definitely go through France trampoline without hesitation!
4/5
5 juillet 2024
The trampoline is of impeccable quality. However, for the price, I thought the ladder was included. Well, no!
3/5
5 juillet 2024
Not so easy to assemble. Moreover, a big problem since the green and white band intended to go around is clearly too short, by about 10 cm.
Réponse de France Trampoline - 1 juin 2024
Hello, Thank you very much for your feedback. We are truly sorry to hear that you encountered difficulties when assembling your trampoline. However, we hope that once assembled, it fully meets your expectations and those of your family. Regarding the issue with the green and white band that seems too short, we have noted your comment and sent you a message to obtain more details. Your opinion is valuable to us, and we want to ensure that everything is in order. As soon as we have your response, we will make the necessary adjustments to resolve this issue. We remain at your disposal for any further information, Best regards, The France Trampoline team.
5/5
4 juillet 2024
completely professional
5/5
4 juillet 2024
We were very satisfied with the quality of the after-sales service. I was contacted very quickly after my email and the person was able to advise and guide me on the right item to replace a broken post. Thank you very much.
5/5
4 juillet 2024
The delivered products meet my expectations. Fast and secure delivery
5/5
4 juillet 2024
Great! I even received an email after my order to know the exact dimensions of my trampoline to ensure the compliance of my order. I recommend.
5/5
4 juillet 2024
order received on time, very good material
5/5
4 juillet 2024
Fast shipping, complete package, quality
5/5
3 juillet 2024
perfect.
5/5
3 juillet 2024
Very satisfied with the service
4/5
3 juillet 2024
Top quality! A bit long delay on replacement accessories for the trampoline but otherwise nothing to complain about.
3/5
3 juillet 2024
The delivery time was very long for a manufacturer.. I waited over a month for a protective cover for the trampoline. However, the product is top quality, the trampoline is like new after 8 years of jumping with this cover replacement! I can only recommend your brand!
Réponse de France Trampoline - 10 mai 2024
Hello Sir, Thank you very much for your comment. We acknowledge that the delivery times were long and we sincerely apologize for this wait. As soon as you placed your order, we informed you of our stock situation and proposed an alternative with a different colored cushion. We completely understand that this option did not suit you. We are working tirelessly to improve our processing and delivery times to better meet your expectations. We are delighted to know that, despite this delay, you are satisfied with the quality of our product. Your positive feedback is a true source of motivation for us. Thank you again for your recommendation and understanding. We remain at your disposal for any further information, Best regards, The France Trampoline team.
5/5
3 juillet 2024
Very good experience with a lot of choices, top delivery. Assembly of the trampoline more or less easy. Very happy with my purchase.
5/5
3 juillet 2024
Product conforms and fast delivery. No negative comments.
5/5
2 juillet 2024
Quality material for a reasonable price.
5/5
2 juillet 2024
Everything went very well
5/5
2 juillet 2024
Order received quickly and well packaged, item conforms to the description no unpleasant surprises
4/5
2 juillet 2024
In line with our expectations
5/5
2 juillet 2024
very nice service nothing to say
5/5
2 juillet 2024
Easy to find the product
5/5
2 juillet 2024
Easy order to place with the references of our equipment.
5/5
1 juillet 2024
The ninja course is easy to set up alone and the kids love it. It will really develop their motor skills and balance. You can feel that it's quality. The zip line is also of quality but is a bit more difficult to tighten enough. In any case, the kids love it and don't get tired of it.
5/5
1 juillet 2024
The service provided was excellent. I received the trampoline ahead of the scheduled date (after being informed of course). The delivery person came within the scheduled time. At one point, I needed additional information which was kindly provided by France trampoline.
5/5
1 juillet 2024
super satisfied with the purchase and the service
5/5
1 juillet 2024
Very efficient
5/5
1 juillet 2024
Good phone reception, attentive and responsive. I had no difficulties replacing the defective parts.
5/5
30 juin 2024
Excellent phone reception, very detailed site and top-notch delivery.
5/5
30 juin 2024
Top
5/5
29 juin 2024
Excellent responsiveness and perfect delivery with respect to the announced schedule.
4/5
28 juin 2024
Regarding my order, the protective foam is more effective than the original, but you do not provide the number of hooks according to the number of planned locations, I am missing 10. The foot mat with the ball is great but there are no instructions for installation. Logically, I want to put the France trampoline logo the right way but I can't fix it, so I put it the opposite way. Haven't had time to replace the springs yet.
5/5
27 juin 2024
Excellent and fast, very good advice.
5/5
27 juin 2024
Impeccable product, with provided fastening elastics, it's appreciated not to have to buy them separately, very fast delivery times and a friendly delivery person who calls before coming. Really satisfied with France trampoline, good product and top service.
5/5
27 juin 2024
Everything is perfect, order, delivery and especially product quality! Thank you
5/5
27 juin 2024
The service was perfect, the trampoline is of very good quality; I just broke an elastic that holds the spring protection and it's a shame not to have one or two more just in case...
4/5
26 juin 2024
Very good material from a French company, assembly a bit delicate.
5/5
25 juin 2024
Very good! I was sent an email before my order to check that I had taken the right measurements for my trampoline cover and my package arrived quickly afterwards.
5/5
25 juin 2024
Everything was fine, fast delivery and although the spare parts were not from the original manufacturer, everything fit perfectly.
5/5
24 juin 2024
Items a bit expensive but very qualitative! Ultra fast delivery.
5/5
24 juin 2024
Very professional
5/5
24 juin 2024
Very professional
5/5
24 juin 2024
Really proffesionals
5/5
24 juin 2024
Quality material. Fast shipping and delivery. Excellent service
5/5
24 juin 2024
Always very satisfied with France trampoline products
5/5
24 juin 2024
very good
5/5
24 juin 2024
Perfect!!
5/5
24 juin 2024
Fast and secure delivery. Goods as expected and without flaws.
5/5
24 juin 2024
Very good thank you
5/5
24 juin 2024
Very good quality material, well packaged and fast shipping!
5/5
23 juin 2024
Satisfied with our purchase, our children are delighted. A small packaging error but France trampoline was reactive for the replacement. We chose to take the 360 dome and its hammock. Quite qualitative products.
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