Avis clients France Trampoline

Delay and especially damaged

Perfect

Nothing to complain about regarding the order and delivery. We ordered tubes for the trampoline net. Unfortunately, they are a bit too short even though they correspond well to those recommended for our trampoline size. This means that the net lifts up in one place!

Very satisfied with the product.

Very nice after-sales service, very responsive and very attentive. Bravo

Great customer service: friendly, fast, and efficient!

Fast and compliant delivery. Clear assembly guide. Very happy with your services. During assembly, one of the bars had a defect, I contacted customer service who was very responsive and sent me a replacement part that was shipped the same day. A pleasure to deal with professional and competent people.

Perfect

Fast and compliant delivery. Clear assembly guide. Very happy with your services. During assembly, one of the bars had a defect, I contacted customer service who was very responsive and sent me a replacement part that was shipped the same day. A pleasure to deal with professional and competent people.

very nice quality and easy to assemble

The material is OK and meets my expectations. However, a warning should be added in the description regarding the necessary dimensions of the starting platform. In particular, the height. It would also be wise to specify that the use of a harness for younger users is recommended.

The trampoline protection ordered was delivered within the indicated time and adapted to the existing trampoline. It was easy to assemble with two people. Complete satisfaction for this purchase. We need to see the longevity of the product over time.

- very high-quality materials, including the accessories (swing, hanging and ground mat) - easy to understand instructions - product is as described: large and stable

Perfect and fast service, great quality of products

top notch

it was perfect, thank you very much :)

Great! But dome complicated to assemble with only 2 people

Delivery on time

Goods were not delivered by the shipping company DPD. Money for nothing

Product conforms to my order, I recommend.

Solid material and suitable for the proposed age. I highly recommend.

Before the purchase, I first contacted customer service who guided me well on the right trampoline to buy according to my needs. I received the order quickly and everything was present. During assembly, I read the instructions correctly and I didn't have too much trouble assembling the trampoline. However, there are a few pieces of information to add to the instructions: - direction of the safety net (indicate that the logo should be inside or outside so that the Velcro ends up outside) - to put the arches in the net, indicate to untie the 2 knots to fully stretch the net, otherwise the arches cannot be threaded into each other. Except for these 2 points, the assembly was easy. And our children have already used it and are very happy with it.

Excellent traceability, service at the level of the best on the market… Amazon

Very good

Everything went well

Excellent phone reception and advice for purchasing spare parts

Perfect

Correct price and very fast delivery. I hope the seams are strong and that the jumping mat of my trampoline lasts longer than the previous one (4 years)...

Very good.

very good

Perfect, I recommend it 👍🏻

Good service, fast and no issues with the ordered parts. Thank you.

An absolute disgrace and disaster to order a trampoline from you. Parts were delivered 4 times, 4 times too few and the wrong parts were delivered. It took over a month until I had all the parts for the trampoline and could completely assemble it. I would like to give no stars at all, unfortunately this is not possible.

Fully satisfied in everything, perhaps the length of the elastics is a little too precise

Perfect, delivered quickly.

Quality material, robust. Clear instructions. Being a bit clumsy is better for successfully tightening the cable. Over such a distance of 40m in my case, the height of the starting point is significant, very high for small ones, so we pull them on a secured seat bought separately. But as soon as they are big enough, I will make a platform 3m high for them to launch themselves on the provided support.

Very friendly customer service, a follow-up inquiry to check if the measurements are actually correct 👍🏻 everything fit and we are happy with the new jumping net.

Very good quality! Quite easy to assemble all the parts. A bit expensive, but it's worth it.

Good value for money. We'll see over time how the fabric wears...

Impeccable.

The jumping mat fits perfectly on our old Hudora trampoline, for which there are no original replacement parts anymore. The material feels very good and seems high quality.

Excellent.

The person I spoke to on the phone was very friendly and competent. She fully met my expectations. I am delighted.

Perfect!

The part completely matches what I was looking for. I also sent an email and received a quick response. I highly recommend! My trampoline has come back to life!

Great hammock for the large dome. Only downside: the hammock came with an old instruction stating that you need to attach carabiners (which were not included). After a brief inquiry, the new instructions were sent by email. This slightly dampened the birthday surprise. But since it has been hanging, it is loved!

Very good listening and wise advice.

The foam is larger than the circumference of the trampoline. Although it is the right model.

Very good service. Fast delivery.

Perfect delivery. Material as described.