Avis clients France Trampoline

Great product! I have been using it for about a month and I am very satisfied with the purchase. The quality of the materials is fantastic with an excellent quality/price ratio. What impressed me most about this company is that it allows you to have any spare part by requesting it conveniently from the site which is also very well made, very clear. This is a feature that I honestly have not seen in other companies that sell you the product, but then do not clearly specify the assistance and the possibility of spare parts. Moreover, the customer service is very available: I contacted them for clarifications and they replied immediately.

Easy order on the site. Good communication throughout the order process until delivery. Package arrives in a box without damage.

Very good service

Order of spare parts for a trampoline by phone. Friendly and competent contact person. Fast and complete delivery. Perfect service, as usual. I recommend.

Top quality material, fast delivery

Hello, we had an issue with the springs a few weeks after our purchase. At the beginning of 2024, the boys tore the safety net while using the trampoline. We waited to change it but I admit we are a bit disappointed. When installing the net according to the recommendations, the fiber ring broke at one point. We reinforced it with repair tape... Our children are far from intensive use and yet we encountered a failure three times. Hoping this net will hold up this time.

Easy order and fast delivery but especially a good customer service fortunately because the ordered material did not fit my trampoline!

Perfect! Just like after every purchase.

Fast shipping, impeccable quality!

VERY GOOD

Package well prepared and received on time. Products quite simple to assemble thanks to the provided instructions. Plan to have some lubricant for the foot fittings. Finally, the trampoline seems sturdy and of quite good quality.

I bought a trampoline and a ninja course. Everything arrived well packaged. The material is really of high quality compared to what I have known before. The choice on the site is clear and the explanations too.

Great customer service

Fast delivery Quality product

Solid, good materials, both the structure and the net. Not easy to assemble (at least two people, one of whom should be handy) but it's worth it, we are reassured to have the children safe.

Simple order and fast delivery. Assembly took longer than expected but super result.

Very simple order, perfect tracking, fast and compliant delivery.

Perfect, suitable spare parts, express delivery

The tent serves its purpose. It protects against sun and light wind. Attaching it was not difficult.

Very friendly phone reception and help (my password not working) to finalize my purchase (payment by phone)

Some sides are a bit loose.

Thank you very much very good communication and fast delivery! Our son loves his new game 👍

Correct delivery, missing some details regarding assembly but done alone by a non-handy person

Wonderful! I recommend

availability of spare parts excellent reception from the person who answered me on the phone: very good advice, it's more important for me and reassuring the delivery is awaited my son who must do the repair if there is a problem I will let you know

Very good quality trampoline. My son and his friends spend a lot of time on it even when it's very cold, I do not regret my purchase! However, not very easy to assemble. You need 2 or 3 people and to spend a few hours. It's worth it…

Good

Fast and efficient delivery. Products seem to match the description. See for usage.

Service attentive to its customers. The net was forgotten and the customer service quickly sent it back to us.

When I bought the trampoline, the poles were connected with a rubber band, which I found sensible. The new poles are separate and not connected. As a result, they slide apart and can bend again! Furthermore, the upper edge will not remain stable. The quality has declined for me. I am sure that the separate poles will not last long either!!!

Quick and appropriate response.

My inquiry at the time of purchase was responded to quickly and competently. The delivery and appointment scheduling worked excellently, and we received it before Christmas. We are thrilled with the quality of the trampoline and are very happy with it.

Fast and efficient service

guarantee respected, thank you perfect delivery

I am delighted with the products provided by France Trampoline. Perfect quality and completely matching my request. I recommend.

It was great and uncomplicated.

They met delivery deadlines, well-packaged material in accordance with the purchase made.

Very responsive and quick service. Order placed on Thursday noon, delivered by noon :-):-) !!!

compliant

I still have not received my order to this day.... Thank you for getting back to me quickly to tell me what is happening and why this long delay... .... and it's surprising to receive a request for feedback on a product that I have not yet received...

Very good service Nothing to say

We placed an order with Jump'in Spain and had a problem with the delivery of the trampoline. But the company took full responsibility for the problem and offered us compensation. We are very satisfied with the treatment and the compensation received.

I am very satisfied with the purchase and quality of the product. I live in the south and the trampoline will be exposed to the sun, we will see if it holds up. The only downside, I was not informed of the delivery knowing that the second passage is charged *** euros, fortunately I was at home. Assembly well explained, I assembled it all by myself in half a day, quality is there and the kids are satisfied

Very happy with France trampoline, a little less with the carrier. Thank you

Very good quality material, completely meets our expectations!! I recommend!!

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We received the order in perfect condition, the shipping was quite fast and easy. The children are delighted with the new trampoline, it is much better than the previous one from another brand.

The product is very good but the assembly instructions are terrible. It was a nightmare to install with errors related to the lack of explanations and extremely complicated backward returns.

Simplicity in ordering and great efficiency in processing the order and shipping.

The order process went perfectly well