Avis clients France Trampoline

4.7 /5
21486 avis clients
4/5
November 12, 2024
easy access to the sales service; clear explanations, tailored to my request; substantial discount; delivery as agreed on the right date very well planned with a wide time slot, without notifying the exact arrival time as requested during the appointment, delivery in good condition, a bit rushed the delivery person was in a hurry to leave material not yet assembled so no comment on the contents of the package
5/5
November 12, 2024
-
4/5
November 11, 2024
good service
5/5
November 9, 2024
It is and remains a super trampoline. We are very satisfied with the quality. Thank you again.
4/5
November 9, 2024
Super fast delivery
5/5
November 8, 2024
Easy order Fast delivery
5/5
November 7, 2024
Perfect. Top-notch customer service
5/5
November 6, 2024
Pleasant person and attentive to customers on the phone, thank you for the advice on our after-sales service.
5/5
November 6, 2024
The customer service of France Trampoline is very responsive and met my expectations. After my move, I had lost some parts of the climbing dome that I was able to reassemble. Thank you
4/5
November 5, 2024
The product meets my expectations (trampoline cover) and seems really sturdy. We'll see how it ages over time. It doesn't look exactly like the photo, it has many more ventilation grids than I thought. I am happy with my purchase.
5/5
November 4, 2024
Nothing to report
5/5
November 4, 2024
Quality products
5/5
November 3, 2024
Very good customer relationship
5/5
November 3, 2024
Excellent product. Fast shipping.
5/5
November 3, 2024
I have been used to maintaining my trampoline in good condition for many years thanks to France Trampoline without any problems.
5/5
October 29, 2024
Very good service
4/5
October 29, 2024
Small complaint: we do not know which side of the net to show outside until we place the adhesive decorative strip with Velcro.
4/5
October 29, 2024
Good service
5/5
October 28, 2024
Very good. I trust this provider both in terms of quality and online ordering.
4/5
October 27, 2024
Product of acceptable quality, due to an issue I needed to contact customer service, they were very responsive and provided me with an appropriate answer.
5/5
October 27, 2024
Super service, super quality
5/5
October 24, 2024
Fast shipping, perfect advice, I recommend ++
5/5
October 23, 2024
Fast and careful delivery. Quality products
5/5
October 23, 2024
Good
5/5
October 22, 2024
***
5/5
October 21, 2024
Top service, fast and uncomplicated. We have had our trampoline for many years and had to order a replacement net.
5/5
October 20, 2024
Smooth ordering process. Super quality of the goods.
4/5
October 17, 2024
Fast delivery. Well packaged. The safety net was relatively expensive, as it was only available in that shop. Therefore, one point deduction.
3/5
October 17, 2024
The order and shipping service is very good. However, we are disappointed with the product.
Réponse de France Trampoline - September 19, 2024
Dear Sir or Madam, We have taken your comment into account and please know that the entire team is fully available to understand the reasons for your disappointment. Customer satisfaction through the purchase, delivery, assembly, and use by children is a very important step for you and for us. To date, we have not received any email or call from you to customer service. We remain available. The France Trampoline team.
5/5
October 17, 2024
The protective net for the 240 cm trampoline is made of magnificent material, beyond expectations, fits perfectly and is easy to assemble. Nothing to do with the nets for trampolines, definitely cheaper ones available on the market. So we recommend this seller in every aspect, product quality, seriousness, and precision in delivery. The package arrived on time and perfectly intact. It was a real pleasure to purchase from this site.
5/5
October 17, 2024
Very good article
5/5
October 15, 2024
Matches the description. Only small issue, the slackline tends to twist out of the walking plane at about 90 degrees due to the way it is attached to the trees. I will do further tests
Réponse de France Trampoline - September 26, 2024
Hello, We have seen your comment, Please feel free to send us visuals by email to customer service if needed. The France Trampoline team
4/5
October 15, 2024
very good
2/5
October 15, 2024
Delay and especially damaged
Réponse de France Trampoline - September 25, 2024
Hello Sir, We have noted your review indicating a product delivered in apparently poor condition. To date, you have not contacted customer service to inform us directly. Do you have any details to share with us? Did you raise any reservations with the delivery person, please? Upon opening the packages, did you notice any damaged items? We remain at your disposal. Best regards, The France Trampoline team.
5/5
October 15, 2024
Perfect
4/5
October 14, 2024
Nothing to complain about regarding the order and delivery. We ordered tubes for the trampoline net. Unfortunately, they are a bit too short even though they correspond well to those recommended for our trampoline size. This means that the net lifts up in one place!
5/5
October 14, 2024
Very satisfied with the product.
5/5
October 14, 2024
Very nice after-sales service, very responsive and very attentive. Bravo
5/5
October 10, 2024
Great customer service: friendly, fast, and efficient!
5/5
October 9, 2024
Fast and compliant delivery. Clear assembly guide. Very happy with your services. During assembly, one of the bars had a defect, I contacted customer service who was very responsive and sent me a replacement part that was shipped the same day. A pleasure to deal with professional and competent people.
5/5
October 9, 2024
Perfect
5/5
October 9, 2024
Fast and compliant delivery. Clear assembly guide. Very happy with your services. During assembly, one of the bars had a defect, I contacted customer service who was very responsive and sent me a replacement part that was shipped the same day. A pleasure to deal with professional and competent people.
5/5
October 8, 2024
very nice quality and easy to assemble
4/5
October 7, 2024
The material is OK and meets my expectations. However, a warning should be added in the description regarding the necessary dimensions of the starting platform. In particular, the height. It would also be wise to specify that the use of a harness for younger users is recommended.
5/5
October 6, 2024
The trampoline protection ordered was delivered within the indicated time and adapted to the existing trampoline. It was easy to assemble with two people. Complete satisfaction for this purchase. We need to see the longevity of the product over time.
5/5
October 4, 2024
- very high-quality materials, including the accessories (swing, hanging and ground mat) - easy to understand instructions - product is as described: large and stable
5/5
October 1, 2024
Perfect and fast service, great quality of products
5/5
October 1, 2024
top notch
5/5
October 1, 2024
it was perfect, thank you very much :)
5/5
September 30, 2024
Great! But dome complicated to assemble with only 2 people
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