Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
17 octobre 2024
Very good article
5/5
15 octobre 2024
Matches the description. Only small issue, the slackline tends to twist out of the walking plane at about 90 degrees due to the way it is attached to the trees. I will do further tests
Réponse de France Trampoline - 26 septembre 2024
Hello, We have seen your comment, Please feel free to send us visuals by email to customer service if needed. The France Trampoline team
4/5
15 octobre 2024
very good
2/5
15 octobre 2024
Delay and especially damaged
Réponse de France Trampoline - 25 septembre 2024
Hello Sir, We have noted your review indicating a product delivered in apparently poor condition. To date, you have not contacted customer service to inform us directly. Do you have any details to share with us? Did you raise any reservations with the delivery person, please? Upon opening the packages, did you notice any damaged items? We remain at your disposal. Best regards, The France Trampoline team.
5/5
15 octobre 2024
Perfect
4/5
14 octobre 2024
Nothing to complain about regarding the order and delivery. We ordered tubes for the trampoline net. Unfortunately, they are a bit too short even though they correspond well to those recommended for our trampoline size. This means that the net lifts up in one place!
5/5
14 octobre 2024
Very satisfied with the product.
5/5
14 octobre 2024
Very nice after-sales service, very responsive and very attentive. Bravo
5/5
10 octobre 2024
Great customer service: friendly, fast, and efficient!
5/5
9 octobre 2024
Fast and compliant delivery. Clear assembly guide. Very happy with your services. During assembly, one of the bars had a defect, I contacted customer service who was very responsive and sent me a replacement part that was shipped the same day. A pleasure to deal with professional and competent people.
5/5
9 octobre 2024
Perfect
5/5
9 octobre 2024
Fast and compliant delivery. Clear assembly guide. Very happy with your services. During assembly, one of the bars had a defect, I contacted customer service who was very responsive and sent me a replacement part that was shipped the same day. A pleasure to deal with professional and competent people.
5/5
8 octobre 2024
very nice quality and easy to assemble
4/5
7 octobre 2024
The material is OK and meets my expectations. However, a warning should be added in the description regarding the necessary dimensions of the starting platform. In particular, the height. It would also be wise to specify that the use of a harness for younger users is recommended.
5/5
6 octobre 2024
The trampoline protection ordered was delivered within the indicated time and adapted to the existing trampoline. It was easy to assemble with two people. Complete satisfaction for this purchase. We need to see the longevity of the product over time.
5/5
4 octobre 2024
- very high-quality materials, including the accessories (swing, hanging and ground mat) - easy to understand instructions - product is as described: large and stable
5/5
1 octobre 2024
Perfect and fast service, great quality of products
5/5
1 octobre 2024
top notch
5/5
1 octobre 2024
it was perfect, thank you very much :)
5/5
30 septembre 2024
Great! But dome complicated to assemble with only 2 people
4/5
30 septembre 2024
Delivery on time
1/5
29 septembre 2024
Goods were not delivered by the shipping company DPD. Money for nothing
Réponse de France Trampoline - 18 août 2024
Dear Madam, dear Sir, we have taken note of your message regarding the delivery of a fiberglass arch, which was allegedly not carried out by the carrier. We have requested the signed delivery receipt from the carrier and it is possible to contest the signature if it is not your own or that of a family member. Our customer service is open all year round and you can contact them directly to resolve this issue. The Trampoline Technik Team.
5/5
29 septembre 2024
Product conforms to my order, I recommend.
5/5
26 septembre 2024
Solid material and suitable for the proposed age. I highly recommend.
5/5
26 septembre 2024
Before the purchase, I first contacted customer service who guided me well on the right trampoline to buy according to my needs. I received the order quickly and everything was present. During assembly, I read the instructions correctly and I didn't have too much trouble assembling the trampoline. However, there are a few pieces of information to add to the instructions: - direction of the safety net (indicate that the logo should be inside or outside so that the Velcro ends up outside) - to put the arches in the net, indicate to untie the 2 knots to fully stretch the net, otherwise the arches cannot be threaded into each other. Except for these 2 points, the assembly was easy. And our children have already used it and are very happy with it.
5/5
26 septembre 2024
Excellent traceability, service at the level of the best on the market… Amazon
5/5
25 septembre 2024
Very good
5/5
25 septembre 2024
Everything went well
5/5
25 septembre 2024
Excellent phone reception and advice for purchasing spare parts
5/5
22 septembre 2024
Perfect
4/5
21 septembre 2024
Correct price and very fast delivery. I hope the seams are strong and that the jumping mat of my trampoline lasts longer than the previous one (4 years)...
5/5
19 septembre 2024
Very good.
5/5
19 septembre 2024
very good
5/5
19 septembre 2024
Perfect, I recommend it 👍🏻
5/5
19 septembre 2024
Good service, fast and no issues with the ordered parts. Thank you.
1/5
18 septembre 2024
An absolute disgrace and disaster to order a trampoline from you. Parts were delivered 4 times, 4 times too few and the wrong parts were delivered. It took over a month until I had all the parts for the trampoline and could completely assemble it. I would like to give no stars at all, unfortunately this is not possible.
Réponse de France Trampoline - 13 août 2024
Dear Madam, dear Sir, we are sorry that you did not like our fiberglass arches. However, we are not sure if this review is directed at us, as you did not order a trampoline from us, but only a set of fiberglass arches for securing a trampoline net. Furthermore, we could not find any email communication with our customer service regarding your order or the return of parts, as indicated in your review. Please do not hesitate to contact us again if you would like to update your review. At your service,
4/5
17 septembre 2024
Fully satisfied in everything, perhaps the length of the elastics is a little too precise
5/5
17 septembre 2024
Perfect, delivered quickly.
5/5
17 septembre 2024
Quality material, robust. Clear instructions. Being a bit clumsy is better for successfully tightening the cable. Over such a distance of 40m in my case, the height of the starting point is significant, very high for small ones, so we pull them on a secured seat bought separately. But as soon as they are big enough, I will make a platform 3m high for them to launch themselves on the provided support.
5/5
16 septembre 2024
Very friendly customer service, a follow-up inquiry to check if the measurements are actually correct 👍🏻 everything fit and we are happy with the new jumping net.
5/5
16 septembre 2024
Very good quality! Quite easy to assemble all the parts. A bit expensive, but it's worth it.
5/5
16 septembre 2024
Good value for money. We'll see over time how the fabric wears...
5/5
16 septembre 2024
Impeccable.
5/5
16 septembre 2024
The jumping mat fits perfectly on our old Hudora trampoline, for which there are no original replacement parts anymore. The material feels very good and seems high quality.
5/5
16 septembre 2024
Excellent.
5/5
15 septembre 2024
The person I spoke to on the phone was very friendly and competent. She fully met my expectations. I am delighted.
5/5
15 septembre 2024
Perfect!
5/5
13 septembre 2024
The part completely matches what I was looking for. I also sent an email and received a quick response. I highly recommend! My trampoline has come back to life!
5/5
11 septembre 2024
Great hammock for the large dome. Only downside: the hammock came with an old instruction stating that you need to attach carabiners (which were not included). After a brief inquiry, the new instructions were sent by email. This slightly dampened the birthday surprise. But since it has been hanging, it is loved!
5/5
11 septembre 2024
Very good listening and wise advice.
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