Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
10 mars 2025
Hello, the technician was very helpful in finding the exact reference of the trampoline purchased second-hand. Thank you very much for the professionalism! Best regards, ***
5/5
9 mars 2025
Perfect, very efficient in all stages from order to delivery. Good quality material
5/5
7 mars 2025
Very good
5/5
7 mars 2025
Great product! I have been using it for about a month and I am very satisfied with the purchase. The quality of the materials is fantastic with an excellent quality/price ratio. What impressed me most about this company is that it allows you to have any spare part by requesting it conveniently from the site which is also very well made, very clear. This is a feature that I honestly have not seen in other companies that sell you the product, but then do not clearly specify the assistance and the possibility of spare parts. Moreover, the customer service is very available: I contacted them for clarifications and they replied immediately.
5/5
6 mars 2025
Easy order on the site. Good communication throughout the order process until delivery. Package arrives in a box without damage.
5/5
4 mars 2025
Very good service
5/5
4 mars 2025
Order of spare parts for a trampoline by phone. Friendly and competent contact person. Fast and complete delivery. Perfect service, as usual. I recommend.
5/5
3 mars 2025
Top quality material, fast delivery
3/5
27 février 2025
Hello, we had an issue with the springs a few weeks after our purchase. At the beginning of 2024, the boys tore the safety net while using the trampoline. We waited to change it but I admit we are a bit disappointed. When installing the net according to the recommendations, the fiber ring broke at one point. We reinforced it with repair tape... Our children are far from intensive use and yet we encountered a failure three times. Hoping this net will hold up this time.
5/5
27 février 2025
Easy order and fast delivery but especially a good customer service fortunately because the ordered material did not fit my trampoline!
5/5
27 février 2025
Perfect! Just like after every purchase.
5/5
26 février 2025
Fast shipping, impeccable quality!
5/5
25 février 2025
VERY GOOD
5/5
25 février 2025
Package well prepared and received on time. Products quite simple to assemble thanks to the provided instructions. Plan to have some lubricant for the foot fittings. Finally, the trampoline seems sturdy and of quite good quality.
5/5
24 février 2025
I bought a trampoline and a ninja course. Everything arrived well packaged. The material is really of high quality compared to what I have known before. The choice on the site is clear and the explanations too.
5/5
23 février 2025
Great customer service
5/5
23 février 2025
Fast delivery Quality product
4/5
21 février 2025
Solid, good materials, both the structure and the net. Not easy to assemble (at least two people, one of whom should be handy) but it's worth it, we are reassured to have the children safe.
5/5
20 février 2025
Simple order and fast delivery. Assembly took longer than expected but super result.
5/5
18 février 2025
Very simple order, perfect tracking, fast and compliant delivery.
5/5
17 février 2025
Perfect, suitable spare parts, express delivery
5/5
16 février 2025
The tent serves its purpose. It protects against sun and light wind. Attaching it was not difficult.
5/5
13 février 2025
Very friendly phone reception and help (my password not working) to finalize my purchase (payment by phone)
4/5
12 février 2025
Some sides are a bit loose.
5/5
12 février 2025
Thank you very much very good communication and fast delivery! Our son loves his new game 👍
4/5
11 février 2025
Correct delivery, missing some details regarding assembly but done alone by a non-handy person
5/5
11 février 2025
Wonderful! I recommend
5/5
9 février 2025
availability of spare parts excellent reception from the person who answered me on the phone: very good advice, it's more important for me and reassuring the delivery is awaited my son who must do the repair if there is a problem I will let you know
5/5
8 février 2025
Very good quality trampoline. My son and his friends spend a lot of time on it even when it's very cold, I do not regret my purchase! However, not very easy to assemble. You need 2 or 3 people and to spend a few hours. It's worth it…
5/5
5 février 2025
Good
5/5
4 février 2025
Fast and efficient delivery. Products seem to match the description. See for usage.
5/5
4 février 2025
Service attentive to its customers. The net was forgotten and the customer service quickly sent it back to us.
2/5
1 février 2025
When I bought the trampoline, the poles were connected with a rubber band, which I found sensible. The new poles are separate and not connected. As a result, they slide apart and can bend again! Furthermore, the upper edge will not remain stable. The quality has declined for me. I am sure that the separate poles will not last long either!!!
Réponse de France Trampoline - 27 décembre 2024
Hello, we have noted your comment and regret that you did not read the product data sheet for the fiberglass arches purchased as spare parts. We do specify that these arches are not to be connected with a rubber band during replacement. This is mentioned in bold and underlined in the product description for your information. Rest assured that this system (which has been in place for several years) allows all our customers to keep their net normal and child-safe. The Trampoline Technik Team
5/5
31 janvier 2025
Quick and appropriate response.
5/5
24 janvier 2025
My inquiry at the time of purchase was responded to quickly and competently. The delivery and appointment scheduling worked excellently, and we received it before Christmas. We are thrilled with the quality of the trampoline and are very happy with it.
5/5
23 janvier 2025
Fast and efficient service
5/5
23 janvier 2025
guarantee respected, thank you perfect delivery
5/5
22 janvier 2025
I am delighted with the products provided by France Trampoline. Perfect quality and completely matching my request. I recommend.
5/5
22 janvier 2025
It was great and uncomplicated.
5/5
21 janvier 2025
They met delivery deadlines, well-packaged material in accordance with the purchase made.
5/5
21 janvier 2025
Very responsive and quick service. Order placed on Thursday noon, delivered by noon :-):-) !!!
5/5
21 janvier 2025
compliant
1/5
20 janvier 2025
I still have not received my order to this day.... Thank you for getting back to me quickly to tell me what is happening and why this long delay... .... and it's surprising to receive a request for feedback on a product that I have not yet received...
Réponse de France Trampoline - 2 janvier 2025
Dear Sir or Madam, After verification, your order containing a protective cover for a round trampoline 3m60 is marked as delivered via Mondial Relay in October 2024 according to the delivery tracking, and since then, we have not received any new orders from you. We kindly ask you to contact our customer service so that we can clarify your request. The France Trampoline team.
5/5
16 janvier 2025
Very good service Nothing to say
5/5
14 janvier 2025
We placed an order with Jump'in Spain and had a problem with the delivery of the trampoline. But the company took full responsibility for the problem and offered us compensation. We are very satisfied with the treatment and the compensation received.
5/5
13 janvier 2025
I am very satisfied with the purchase and quality of the product. I live in the south and the trampoline will be exposed to the sun, we will see if it holds up. The only downside, I was not informed of the delivery knowing that the second passage is charged *** euros, fortunately I was at home. Assembly well explained, I assembled it all by myself in half a day, quality is there and the kids are satisfied
5/5
13 janvier 2025
Very happy with France trampoline, a little less with the carrier. Thank you
Réponse de France Trampoline - 27 décembre 2024
Dear Sir or Madam, we thank you for your positive feedback on our brand. Customer service is available to receive your experience feedback in order to better satisfy you in the future. The France Trampoline team
5/5
12 janvier 2025
Very good quality material, completely meets our expectations!! I recommend!!
5/5
11 janvier 2025
top
5/5
10 janvier 2025
We received the order in perfect condition, the shipping was quite fast and easy. The children are delighted with the new trampoline, it is much better than the previous one from another brand.
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