Avis clients France Trampoline

4.7 /5
21486 avis clients
5/5
May 11, 2025
All ordered parts are of very high quality. After the order, I was regularly informed about the order and shipping status - much more detailed than with large online retailers.
5/5
May 10, 2025
Superb product.
5/5
May 10, 2025
Fast delivery and very good quality
5/5
May 9, 2025
Perfect
5/5
May 8, 2025
Very good quality trampoline. The bounce is really superior to other brands. The assembly instructions are clear. I do not regret my purchase.
5/5
May 8, 2025
Excellent product, I recommend.
5/5
May 8, 2025
Spare parts that allowed us to repair our trampoline. Thank you
5/5
May 7, 2025
Product completely conforms, well packaged and easy to assemble (02)
5/5
May 7, 2025
We bought a trampoline in 2016 we had to change the net this year 2025, impeccable quality trampoline. And this year we acquired a climbing dome with a cabin the children are delighted and the quality is always present. Top team and perfect customer service keep it up.
5/5
May 7, 2025
Very serious
4/5
May 7, 2025
Delivery times a bit long (1 month) but return following a phone call very quick and effective
4/5
May 7, 2025
All good
5/5
May 7, 2025
There was a delay in delivery because the ordered product was out of stock and the announced deadline was postponed by 2 weeks Otherwise everything went well
2/5
May 7, 2025
Unacceptable to charge *** euros for shipping fees when we live on an island where there is a bridge, so there should normally be no problem for deliveries. Therefore, we had to have it delivered to my brother in Bordeaux, and to top it all off, he had to go pick up the package at a relay point because the carrier didn't even bother to deliver it to his home while he was there specifically for the delivery.
Réponse de France Trampoline - April 19, 2025
Hello, We apologize for the inconvenience caused. We completely understand your frustration, especially when the address is served by a bridge. Unfortunately, carriers like DPD and Chronopost systematically apply a surcharge that can vary from 20 to 25 for deliveries to island areas, whether there is a bridge or not. These fees are defined by their pricing grids, which we unfortunately do not have control over. Best regards,
5/5
May 7, 2025
The assembly instructions were not very clear at certain moments
5/5
May 6, 2025
Very good responsiveness, the staff are very courteous and attentive to requests
5/5
May 6, 2025
Products are great. Order arrived quickly. Return went well despite my mistake. I am very satisfied.
5/5
May 6, 2025
100% satisfaction!! I can always rely on the quality being right and getting what I expect. Punctuality and tidiness included!
5/5
May 6, 2025
nothing to say simple effective fast
5/5
May 6, 2025
Fast, and very good material
5/5
May 6, 2025
Good
5/5
May 5, 2025
Top, especially with the hammock! My 2 sons aged 4 and 6 spend hours there.
5/5
May 5, 2025
I greatly appreciated that an employee from your company contacted me to verify my order before sending the item. Very serious, competent, and attentive employee to customer requests. Delivery time respected.
5/5
May 5, 2025
Very good service
5/5
May 5, 2025
Very good
5/5
May 4, 2025
Order shipped and delivered on time as expected during the order.
5/5
May 4, 2025
Perfect!
5/5
May 3, 2025
Great After Sales Service! 1 phone number available on the website, which is becoming increasingly rare, 1 very nice person who responds immediately, effective follow-up. The fabric arrived the following week. I recommend +++
5/5
May 2, 2025
Perfect
5/5
May 2, 2025
Very good quality material
5/5
May 2, 2025
Description conforms. Fits perfectly
4/5
May 1, 2025
We had a circular hoop from the top of the net that broke during the first assembly. It's a shame we taped it... Can you replace it for us? We watched an online video before assembly, it's complementary to the manual to avoid mistakes when attaching the springs. You need to assemble the trampoline yourself to know how to disassemble it later Best regards
5/5
May 1, 2025
Easy to order Fast and careful delivery I recommend France trampoline
5/5
May 1, 2025
We have had our trampoline for nearly 10 years and are delighted to be able to order worn parts so easily with a customer service that is always responsive and professional! Thank you!
1/5
May 1, 2025
Product not received because the shipping company allegedly could not find the address
Réponse de France Trampoline - February 17, 2026
Please excuse the inconvenience with the delivery person. If needed, you can feel free to contact customer service directly by phone or email. The carrier does not always contact us when there is a problem with your delivery. Since he is in contact with you via email, he asks you directly for information. It is important that you check your emails regularly when a delivery is pending.
5/5
May 1, 2025
Quality net; easy and quick assembly with very practical straps.
5/5
April 30, 2025
I was missing a package that was sent to me immediately after my complaint.
5/5
April 30, 2025
Satisfied with the purchase
5/5
April 30, 2025
Advisors are attentive, friendly. Fast delivery. Quality material.
3/5
April 30, 2025
The assembly must be done with force for each dome bar to fit, the screws are of poor quality.
4/5
April 30, 2025
Nothing to report
4/5
April 29, 2025
I am satisfied with Trampoline Technik and the product, BUT the delivery with Kühne and Nagl took about 20 days and that only after many phone calls!!
5/5
April 29, 2025
Good quality, easy to assemble, impeccable delivery
5/5
April 29, 2025
Effective and quality! Finally a customer service that can be reached, which provides good information. Order placed and delivered immediately! Thank you
2/5
April 29, 2025
bad choice of net
Réponse de France Trampoline - April 10, 2025
Hello Madam, If you made a mistake on the model of the net you can always request a return of it. Do not hesitate to call us if you need advice! Best regards,
5/5
April 29, 2025
Complies with the description. NOT YET INSTALLED, BUT UNPACKED...
5/5
April 29, 2025
Very good, fast delivery, quality product but complex assembly.
4/5
April 29, 2025
Thank you for your commercial gesture, as changing the net + protective mat remained very expensive compared to a new trampoline.
5/5
April 29, 2025
Nothing to report
5/5
April 29, 2025
Completely satisfied
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