Avis clients France Trampoline

4.7 /5
21486 avis clients
4/5
September 30, 2024
Delivery on time
1/5
September 29, 2024
Goods were not delivered by the shipping company DPD. Money for nothing
Réponse de France Trampoline - August 18, 2024
Dear Madam, dear Sir, we have taken note of your message regarding the delivery of a fiberglass arch, which was allegedly not carried out by the carrier. We have requested the signed delivery receipt from the carrier and it is possible to contest the signature if it is not your own or that of a family member. Our customer service is open all year round and you can contact them directly to resolve this issue. The Trampoline Technik Team.
5/5
September 29, 2024
Product conforms to my order, I recommend.
5/5
September 26, 2024
Solid material and suitable for the proposed age. I highly recommend.
5/5
September 26, 2024
Before the purchase, I first contacted customer service who guided me well on the right trampoline to buy according to my needs. I received the order quickly and everything was present. During assembly, I read the instructions correctly and I didn't have too much trouble assembling the trampoline. However, there are a few pieces of information to add to the instructions: - direction of the safety net (indicate that the logo should be inside or outside so that the Velcro ends up outside) - to put the arches in the net, indicate to untie the 2 knots to fully stretch the net, otherwise the arches cannot be threaded into each other. Except for these 2 points, the assembly was easy. And our children have already used it and are very happy with it.
5/5
September 26, 2024
Excellent traceability, service at the level of the best on the market… Amazon
5/5
September 25, 2024
Very good
5/5
September 25, 2024
Everything went well
5/5
September 25, 2024
Excellent phone reception and advice for purchasing spare parts
5/5
September 22, 2024
Perfect
4/5
September 21, 2024
Correct price and very fast delivery. I hope the seams are strong and that the jumping mat of my trampoline lasts longer than the previous one (4 years)...
5/5
September 19, 2024
Very good.
5/5
September 19, 2024
very good
5/5
September 19, 2024
Perfect, I recommend it 👍🏻
5/5
September 19, 2024
Good service, fast and no issues with the ordered parts. Thank you.
1/5
September 18, 2024
An absolute disgrace and disaster to order a trampoline from you. Parts were delivered 4 times, 4 times too few and the wrong parts were delivered. It took over a month until I had all the parts for the trampoline and could completely assemble it. I would like to give no stars at all, unfortunately this is not possible.
Réponse de France Trampoline - August 13, 2024
Dear Madam, dear Sir, we are sorry that you did not like our fiberglass arches. However, we are not sure if this review is directed at us, as you did not order a trampoline from us, but only a set of fiberglass arches for securing a trampoline net. Furthermore, we could not find any email communication with our customer service regarding your order or the return of parts, as indicated in your review. Please do not hesitate to contact us again if you would like to update your review. At your service,
4/5
September 17, 2024
Fully satisfied in everything, perhaps the length of the elastics is a little too precise
5/5
September 17, 2024
Perfect, delivered quickly.
5/5
September 17, 2024
Quality material, robust. Clear instructions. Being a bit clumsy is better for successfully tightening the cable. Over such a distance of 40m in my case, the height of the starting point is significant, very high for small ones, so we pull them on a secured seat bought separately. But as soon as they are big enough, I will make a platform 3m high for them to launch themselves on the provided support.
5/5
September 16, 2024
Very friendly customer service, a follow-up inquiry to check if the measurements are actually correct 👍🏻 everything fit and we are happy with the new jumping net.
5/5
September 16, 2024
Very good quality! Quite easy to assemble all the parts. A bit expensive, but it's worth it.
5/5
September 16, 2024
Good value for money. We'll see over time how the fabric wears...
5/5
September 16, 2024
Impeccable.
5/5
September 16, 2024
The jumping mat fits perfectly on our old Hudora trampoline, for which there are no original replacement parts anymore. The material feels very good and seems high quality.
5/5
September 16, 2024
Excellent.
5/5
September 15, 2024
The person I spoke to on the phone was very friendly and competent. She fully met my expectations. I am delighted.
5/5
September 15, 2024
Perfect!
5/5
September 13, 2024
The part completely matches what I was looking for. I also sent an email and received a quick response. I highly recommend! My trampoline has come back to life!
5/5
September 11, 2024
Great hammock for the large dome. Only downside: the hammock came with an old instruction stating that you need to attach carabiners (which were not included). After a brief inquiry, the new instructions were sent by email. This slightly dampened the birthday surprise. But since it has been hanging, it is loved!
5/5
September 11, 2024
Very good listening and wise advice.
4/5
September 11, 2024
The foam is larger than the circumference of the trampoline. Although it is the right model.
5/5
September 10, 2024
Very good service. Fast delivery.
5/5
September 9, 2024
Perfect delivery. Material as described.
5/5
September 9, 2024
Speed and quality of the material.
5/5
September 9, 2024
Order received well and matching our request, fast shipping, we were very satisfied.
5/5
September 9, 2024
Very good.
5/5
September 9, 2024
Fast delivery, great trampoline
5/5
September 9, 2024
Perfect, nothing to complain about.
5/5
September 9, 2024
Trampoline as described. Thank you.
5/5
September 9, 2024
Item as described, delivered quickly.
5/5
September 9, 2024
Material of very good quality, easy assembly. Time to assemble with my wife: 4 hours. Just 3 points to improve: 1/ Getting out of the trampoline is not easy at all, even with the ladder. 2/ The green spring cover, at the ladder level, does not stay in place, I had to use a clamp with bungee to keep it in place. 3/ Improve the assembly instructions for fixing the lower part of the net (there is nothing explaining how to fix it).
5/5
September 9, 2024
Very satisfied with my purchase so far...
4/5
September 8, 2024
Very good
5/5
September 8, 2024
Very good, fast delivery and quality product.
5/5
September 5, 2024
We are satisfied with our purchase. The assembly is very well explained. Trampoline already tested by a group of 4 children.
5/5
September 5, 2024
Nothing to say, very good.
5/5
September 5, 2024
Reliable site, perfect delivery, I highly recommend.
5/5
September 5, 2024
Good quality trampoline. Not too complicated to assemble. Makes our two little girls happy.
5/5
September 5, 2024
Very good material received, quick and quality communication with France Trampoline.
5/5
September 4, 2024
Quality product and impeccable delivery. My trampoline is 13 years old, I wanted to reorder a net but the exact model no longer existed, I still managed to find one that fits.
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