Avis clients France Trampoline

4.7 /5
21958 avis clients
5/5
June 15, 2018
Thank you to the person I spoke to on the phone during my order.
4/5
June 15, 2018
Very good quality product and I trust its rigidity (already had one before). Very fast shipping and delivery. However, the carrier offers time slots between 9 am and 3 pm!! Worse than EDF or GDF! They ring and leave immediately, not even having time to receive the package.
4/5
June 15, 2018
Nothing to say about the order placement, its payment, and the delivery. However, the delivered products (spare parts: net and protective cushion) are not quite identical to the originals and required some 'DIY' to adapt them to the trampoline (e.g., adjusting the support frames of the net, which had to be repositioned). Moreover, the quality of the cushion does not seem to be the same as that of the original cushion (thinner and lighter). We will have to see about the durability.
4/5
June 15, 2018
It was about replacing the protective net of the trampoline purchased in 2011 as well as 2 caps: - net replacement OK - the diameter of the 2 delivered caps did not match, problem remedied by a new delivery in very quick time. I continue to place my utmost trust in France Trampoline ***
5/5
June 15, 2018
Bravo
4/5
June 14, 2018
good phone reception
5/5
June 14, 2018
Very easy to assemble even for a woman
5/5
June 14, 2018
Nothing to say. Fast delivery despite a detour through another relay. Good quality products
5/5
June 14, 2018
Thank you to *** for their advice and professionalism!
5/5
June 14, 2018
Also contacted by phone, the operator was very professional and attentive. She made the ordering process easier for us.
5/5
June 14, 2018
Order processing speed.
5/5
June 14, 2018
Compliant in quality and timing
5/5
June 14, 2018
Very fast and efficient
5/5
June 14, 2018
Very happy with the received item
5/5
June 14, 2018
The product was indicated as awaiting restocking at the time of order. The indicated date was respected and the product was delivered very quickly afterwards. The material seems to be of much better quality than our old Jumpking trampoline.
5/5
June 14, 2018
Perfect
5/5
June 13, 2018
Excellent product. My child is delighted.
5/5
June 13, 2018
Delighted with my order. Call to verify the measurements of my trampoline. Serious and professional.
3/5
June 12, 2018
No issues with the delivery, but a broken part... so handling wasn't very delicate...
Réponse de France Trampoline - May 5, 2018
Hello, thank you for your comment! We are sorry that your order did not fully satisfy you. In order to set up a warranty claim, could you please send us one or more photos of the broken part to contact@france-trampoline.com? We will contact you quickly to send you the concerned part. We remain at your disposal, The France Trampoline team
4/5
June 12, 2018
Very efficient and friendly.
5/5
June 12, 2018
Perfect service, before and after the order
5/5
June 12, 2018
Nothing to say, top explanations on the site and a phone call to secure the order.
5/5
June 12, 2018
Ok.
5/5
June 12, 2018
Ordered this trampoline for our daughters, it fully meets our expectations as well as theirs. Ordered easily, delivered quickly, without damage and complete. Clear and complete assembly instructions. We had to contact customer service, which was very prompt in responding and sending stronger elastics than the originals. I recommend this site.
5/5
June 12, 2018
Fully satisfied with the delivery, the installation guide, and the ordered material
5/5
June 12, 2018
Product and service are top-notch: easy assembly, quality materials, and excellent results: the Jump'Up, a great trampoline for children and adults! I highly recommend!!!
5/5
June 12, 2018
Very good
4/5
June 12, 2018
Order processed and delivered quickly.
5/5
June 12, 2018
You need several people to assemble it.. Ideally 4
5/5
June 12, 2018
High quality product with fast and punctual delivery
5/5
June 12, 2018
Perfect
5/5
June 11, 2018
Delivery conforms to the product description. Very good quality and thick tarpaulin. Living in the south, my previous ones (other brands) did not last 1 year.
4/5
June 11, 2018
Very good and faster than expected.
4/5
June 11, 2018
Nothing to report
5/5
June 11, 2018
A perfect customer service, someone called me to review my order and ensure that everything was OK.
5/5
June 11, 2018
Perfect
5/5
June 11, 2018
compliant products, deadlines respected and information on time, what to say... 4 orders, not a single issue.
5/5
June 11, 2018
great
5/5
June 11, 2018
High quality product
5/5
June 11, 2018
The safety net fits perfectly on my trampoline, delivered quite quickly, no issues.....
5/5
June 11, 2018
Assembly took at least 3 hours. Thanks to the video on the site that helped us a lot. The trampoline seems to be of very good quality. We are happy and our 3 children even more.
5/5
June 11, 2018
Very good. Contacted after the order to confirm the delivery method because the order was too heavy. Quick.
5/5
June 11, 2018
Order delivered very quickly. Defective carabiners changed very quickly under warranty. Serious company and good quality material.
5/5
June 11, 2018
Everything is perfect. Real professionals. I was even called back to tell me that my net was adaptable to my old trampoline. I am really satisfied with your products and your professionalism.
5/5
June 11, 2018
Good service: good follow-up and speed of dispatch. Available contact person
5/5
June 11, 2018
No worries, excellent
5/5
June 10, 2018
very good, very polite and answered all my questions about the product
5/5
June 10, 2018
Very good and very serious
5/5
June 10, 2018
Very good product
5/5
June 10, 2018
Order well received...carefully packaged and very friendly customer service that listens to customers... In short, everything is perfect. I recommend!!!
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