Avis clients France Trampoline

Impeccable, responsive, professional

Very good. No problems with delivery or the product.

Item conforms to the order.

Very satisfied with my purchases

Excellent in every way

Relevant information first found on the site, then confirmed by a competent person from customer service over the phone. Perfect to be able to find spare parts 5 years after the purchase, without any difficulty. Very quick turnaround, delivery within 24 hours. Perfect!

Good service except for the delivery. Indeed, the delivery person did not want to carry the pallet up the path to our house and did not want to deliver in the morning. Moreover, he was not very courteous. So I am unhappy with the delivery by your carrier.

Exceptional customer relationship. I had never experienced a seller who contacts their customer to check that the product will meet their needs BEFORE CONFIRMING THE ORDER!

Order processed very quickly. Material received without problems within the allotted time. Assembly instructions are readable. Material seems solid. The children are delighted.

Extra trampoline once assembled! Product meets expectations, great quality, only small downside, the manual is "useless" and a tool is missing to easily pull on the springs to put them in place.

Delay in delivery, had to schedule another appointment. Satisfactory trampoline mat, to be confirmed over time.

Fast delivery: order placed on April 11 at 10:00 PM and trampoline delivered on April 17 at 3:00 PM. The manual and the video complement each other. During assembly, I noticed that a black plastic base was missing on a lower post. I called on April 19 and am still waiting for the part. Lastly, a third step on the ladder would be welcome as our 4-year-old daughter has some difficulties accessing it.

Very good trampoline. Unfortunately, the metal ties to connect the trampoline to the nets are a bit too short. Tightening the nut is not obvious.

Good reception

Very good quality material. Intuitive and easy assembly.

The assembly was done quite easily, the manual is rather well explained. The tool for inserting the legs is not easy to use though, but with a bit of method and strength, you can manage without it. Only downside, one of the attachments for the protective cover broke on the first use.

Only downside: the packaging is a bit light.

Very serious company that calls its customers to confirm the product they ordered; great! and with explanations.

Fast delivery, very serious site.

Fast and matching the order.

I had to negotiate for the delivery time of the package. Had to take leave...

Perfect

Simple to use site, fast delivery, product matching our expectations.

Correct price as quality is there, fast delivery.

Perfect

Good except the manual which is not detailed enough. A day of assembly instead of a few hours...

Very professional.

No problems with delivery and product conforms to the description.

Easy and fairly quick assembly. Great product even for young children.

Great product! Happiness for both young and old!

Order compliant and received within the deadlines, I recommend this site.

very good service, I had mistakenly ordered the wrong net but the service called me back and sent me the right one, very professional

Quality product but the assembly could be improved. The fitting of the lower tubes with the legs of the trampoline is not easy as there is no rotational indexing to align the small integrated springs with the legs of the trampoline.

Customer service phone very welcoming and very efficient to resolve a small delivery issue.

Very satisfied with the online order, simple, delivery time respected with appointment scheduling. Satisfied with the product that pleases everyone.

Very good product, meets my expectations. Perfect delivery. Thank you for the seriousness, everyone is delighted.

good service

very good

Very good commercial and technical service, fast delivery... all positives.

Third order and still no mistakes: the products are top-notch and well presented (not 'oversold'), prices are reasonable (quality-price ratio but not low-end), express and reliable delivery, and on top of that a customer service that calls you back in a second when you have a question about a product! During my last order, I needed clarification on the product, I was called back within a minute of my contact request, and the person took the time to read the manual (zip line) and ask questions to the technical service to provide me with a very precise and qualitative answer, all with a smile. I was blown away! Bravo to you, online sellers as serious and nice as that are rare!

Order delivered quickly, effective order tracking.

wahoo 390 perfect purchase the delivered stirrups were not the right ones they redelivered them within 8 days ... need to see over several years but here in 15 days my children use it every day and we parents too... GREAT ...

Impeccable thank you I am very happy

Fast and undamaged delivery

A very responsive and professional customer service!

Excellent service. Called us to confirm the size and type of ordered parts. Received very quickly and in very good condition. A big thank you.

correct

2nd order placed with France Trampoline, we were again very satisfied with the ordered product.

Very good

Very happy with the team I spoke to on the phone who provided us with good information and was extraordinarily kind. It's nice these days to come across friendly and professional interlocutors. The timing of the order was satisfactory and the product as well. Our son is delighted. Well done and thank you. We will definitely come back to you! ***