Avis clients France Trampoline

4.7 /5
21753 avis clients
4/5
June 25, 2018
Probably due to a mishandling, the gift intended was not sent with my order. This allowed me to test the customer service of France Trampoline: very friendly, helpful, and efficient! The product is of very good quality, I recommend
5/5
June 25, 2018
Very good
5/5
June 25, 2018
Perfect
5/5
June 25, 2018
Nothing negative to say about the service, very well received and information at the base very good, otherwise excellent final result.
5/5
June 25, 2018
The delivery service is perfect. They call before leaving to make sure you are present.
5/5
June 25, 2018
Nothing to say. Perfect
3/5
June 24, 2018
VERY GOOD FOR THE ORDER THE DELIVERY TO REVIEW. PACKAGING ALL DAMAGED
Réponse de France Trampoline - June 1, 2018
Hello, thank you for your comment! We are sorry that your package was somewhat mishandled by the carrier. Unfortunately, this can sometimes happen and is beyond our control. We still wish you very good times on your trampoline! The France Trampoline team
5/5
June 24, 2018
Top-notch
5/5
June 24, 2018
Very good product easy to assemble The kids love it
4/5
June 23, 2018
good quality of services
4/5
June 23, 2018
Very good
5/5
June 23, 2018
Beyond the quality of the purchased product, I appreciated the advice and precautions. Few online providers take the precaution of calling after a validated purchase to technically confirm the product's suitability for the need.
4/5
June 23, 2018
In line with expectations
5/5
June 22, 2018
Very satisfied. Nothing to complain about regarding the delivery, the product (very good quality), or the assembly instructions. In short, impeccable. My grandchildren will be able to enjoy it for as long as possible.
3/5
June 22, 2018
Item available on the site, not available after ordering, 15 days of waiting without news
Réponse de France Trampoline - May 23, 2018
Hello, First of all, we thank you for taking the time to comment on your order. The management of stocks and statuses indicated for each product are established in real-time on our site. When paying for an order, the number of items in stock is automatically adjusted. It is therefore very likely that other visitors were in the process of validating their orders at the moment you confirmed yours. We thank you for your understanding and remain at your disposal for any further information. The France Trampoline team
4/5
June 22, 2018
Good
4/5
June 22, 2018
The sales service is efficient and effective. The delivery is quick and reliable. The material is solid, performs well, and is well thought out. WOW! Since then, there are people on the balcony... I will definitely recommend you.
4/5
June 22, 2018
Top
5/5
June 22, 2018
Perfect delivery. Assembly was easy. Super quality
4/5
June 22, 2018
For everything concerning the product, I am very satisfied. However, the delivery is not reliable, and the box was all damaged.
5/5
June 22, 2018
Excellent communication and availability. The advisor took the time to respond in detail to all our requests and was of great help. Quick and very careful order shipment. Impeccable!
5/5
June 22, 2018
Excellent!!!! Super fast and serious. I had a doubt about my net order. I called them just as my order was about to ship. The person removed it from the truck, canceled my order, and placed a new order with the correct products! Super nice, very good advice, and really an excellent service!
4/5
June 22, 2018
Fast delivery. Very good product. Good value for money
5/5
June 22, 2018
Fast delivery. Quality product. Perfect customer follow-up
3/5
June 22, 2018
Delivery times a bit long (one month) due to the delivery person. Error on the number of springs received compared to the order. The person from customer service is very friendly on the phone and very accommodating.
Réponse de France Trampoline - May 19, 2018
Hello, thank you for your comment. We renew our apologies regarding this preparation error and wish you good times on your trampoline! The France Trampoline team
5/5
June 21, 2018
Clear website, quick processing. Very good.
5/5
June 21, 2018
Very good product quality and impeccable delivery
5/5
June 21, 2018
Order, delay, delivery, and quality are top-notch
4/5
June 21, 2018
Everything went well. Delivery to a relay point
3/5
June 21, 2018
Everything went well, except that: - the ground fixing system is an aberration, there is better to do - the net was easy to assemble, except that when we wanted to operate the zipper, it was derailed. which means it won't last long. we put it back in place. but it might fail us quite quickly. otherwise for the assembly operation everything went well.
Réponse de France Trampoline - June 2, 2018
Hello, thank you for your comment. We have taken note of your remarks and are sorry to learn that the fastening system did not fully satisfy you during assembly. We hope that using your trampoline will help you forget this inconvenience! We remain at your complete disposal regarding the closure of your net: please do not hesitate to get back to us if you notice any anomalies during use. The France Trampoline team
5/5
June 21, 2018
Good reception and product meets expectations
5/5
June 21, 2018
Super trampoline with very clear instructions. The quality of the product is truly exceptional. My children love it. Thank you for them.
5/5
June 21, 2018
perfect
4/5
June 21, 2018
Very happy with the customer service. It is very easy to reach someone. However, one of the recommended products was the flexible fiberglass bow; it would be wise to specify that it is sold without the elastic cord inside... a somewhat absurd thing!
5/5
June 21, 2018
Nothing to report
5/5
June 20, 2018
Product compliant and fast shipping, nothing to say
5/5
June 20, 2018
Order placed following very informed advice, fast and compliant delivery.
5/5
June 20, 2018
Quality products. Trampoline in perfect condition since 2010
4/5
June 20, 2018
Very good
5/5
June 20, 2018
Everything perfect
4/5
June 20, 2018
Return of the broken part in the delivery was quick and without discussion. But black fiberglass is less easy to assemble than the original white one.
5/5
June 20, 2018
Perfect. Nothing to say
5/5
June 20, 2018
Really corresponds to our expectations I hope it will last well through the winter as it is difficult to disassemble
5/5
June 20, 2018
Very satisfied with the ordered product, delivery time respected
4/5
June 20, 2018
I ordered samples, they arrived very quickly. I regret not having these samples 'under tension' in a frame to see the final result, but it already allows for a first idea.
5/5
June 19, 2018
Very good
4/5
June 19, 2018
Very good service
5/5
June 19, 2018
Fast delivery. Quality material easy to install
4/5
June 19, 2018
good
5/5
June 19, 2018
perfect
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