Avis clients France Trampoline

4.7 /5
21475 avis clients
3/5
June 12, 2018
No issues with the delivery, but a broken part... so handling wasn't very delicate...
Réponse de France Trampoline - May 5, 2018
Hello, thank you for your comment! We are sorry that your order did not fully satisfy you. In order to set up a warranty claim, could you please send us one or more photos of the broken part to contact@france-trampoline.com? We will contact you quickly to send you the concerned part. We remain at your disposal, The France Trampoline team
4/5
June 12, 2018
Very efficient and friendly.
5/5
June 12, 2018
Perfect service, before and after the order
5/5
June 12, 2018
Nothing to say, top explanations on the site and a phone call to secure the order.
5/5
June 12, 2018
Ok.
5/5
June 12, 2018
Ordered this trampoline for our daughters, it fully meets our expectations as well as theirs. Ordered easily, delivered quickly, without damage and complete. Clear and complete assembly instructions. We had to contact customer service, which was very prompt in responding and sending stronger elastics than the originals. I recommend this site.
5/5
June 12, 2018
Fully satisfied with the delivery, the installation guide, and the ordered material
5/5
June 12, 2018
Product and service are top-notch: easy assembly, quality materials, and excellent results: the Jump'Up, a great trampoline for children and adults! I highly recommend!!!
5/5
June 12, 2018
Very good
4/5
June 12, 2018
Order processed and delivered quickly.
5/5
June 12, 2018
You need several people to assemble it.. Ideally 4
5/5
June 12, 2018
High quality product with fast and punctual delivery
5/5
June 12, 2018
Perfect
5/5
June 11, 2018
Delivery conforms to the product description. Very good quality and thick tarpaulin. Living in the south, my previous ones (other brands) did not last 1 year.
4/5
June 11, 2018
Very good and faster than expected.
4/5
June 11, 2018
Nothing to report
5/5
June 11, 2018
A perfect customer service, someone called me to review my order and ensure that everything was OK.
5/5
June 11, 2018
Perfect
5/5
June 11, 2018
compliant products, deadlines respected and information on time, what to say... 4 orders, not a single issue.
5/5
June 11, 2018
great
5/5
June 11, 2018
High quality product
5/5
June 11, 2018
The safety net fits perfectly on my trampoline, delivered quite quickly, no issues.....
5/5
June 11, 2018
Assembly took at least 3 hours. Thanks to the video on the site that helped us a lot. The trampoline seems to be of very good quality. We are happy and our 3 children even more.
5/5
June 11, 2018
Very good. Contacted after the order to confirm the delivery method because the order was too heavy. Quick.
5/5
June 11, 2018
Order delivered very quickly. Defective carabiners changed very quickly under warranty. Serious company and good quality material.
5/5
June 11, 2018
Everything is perfect. Real professionals. I was even called back to tell me that my net was adaptable to my old trampoline. I am really satisfied with your products and your professionalism.
5/5
June 11, 2018
Good service: good follow-up and speed of dispatch. Available contact person
5/5
June 11, 2018
No worries, excellent
5/5
June 10, 2018
very good, very polite and answered all my questions about the product
5/5
June 10, 2018
Very good and very serious
5/5
June 10, 2018
Very good product
5/5
June 10, 2018
Order well received...carefully packaged and very friendly customer service that listens to customers... In short, everything is perfect. I recommend!!!
5/5
June 10, 2018
Super trampoline, my children have fun every day, morning and evening
4/5
June 10, 2018
Nothing to report
5/5
June 10, 2018
Fast and efficient, both in terms of the product and transport
5/5
June 10, 2018
very satisfying... whether it is the order or the delivery ...
5/5
June 10, 2018
fast delivery, product conforms and easy assembly with the children.
5/5
June 9, 2018
very good
5/5
June 8, 2018
good quality item
3/5
June 8, 2018
Good telephone reception. Available staff
5/5
June 8, 2018
Product conforms to the order and is very easy to install
5/5
June 7, 2018
Everything went well. Product conforms. Packaging in good condition. Deadlines met.
5/5
June 7, 2018
Product conforms to my order. Advice on the France Trampoline site to avoid mistakes on the type of jumping mat to order, then a call from France Trampoline to ensure that the customer did not make an error in the order and to validate it. Good quality product, serious company. Bravo
5/5
June 7, 2018
In accordance with the trampoline order of quality and fast delivery for assembly in one and a half to two hours, the children are delighted
5/5
June 7, 2018
Very good professionalism: I was called before validating my order to verify that everything corresponded to the trampoline I already had (it was an order for parts).
5/5
June 7, 2018
Good
5/5
June 6, 2018
Good product and attentive customer service!
4/5
June 6, 2018
Everything is okay regarding the product, the order, and the delivery to the carrier. Then a fiasco from the carrier to the house. The package never arrived, I had to take time off to go pick it up from your provider.
5/5
June 6, 2018
I particularly appreciated the phone contact after my online purchase, which ensured that the ordered spare part corresponded to my trampoline. Very professional!
5/5
June 6, 2018
The France Trampoline service is really very good: delivery as promised, completely on time, and the trampoline is really very good and seems to be of very good quality. Defective parts during assembly were directly exchanged by simple contact with customer service + commercial gesture. Assembly took longer than specified in the instructions, but is manageable with two people. Game fully approved by our three-year-old :)
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