Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
24 mai 2018
I particularly appreciated the quality of the telephone reception to help me choose the right references. Product received as expected. And the mat is very appreciated by my daughter. Thank you.
5/5
24 mai 2018
professionalism anticipation
5/5
24 mai 2018
very good
5/5
24 mai 2018
Good product, easy to assemble. Very happy with my order.
4/5
24 mai 2018
Serious company and very professional in its advice. Called to be sure of the customer's order.
4/5
24 mai 2018
The delivery was delayed compared to what was agreed. It's a shame. Nevertheless, the package arrived in good condition.
5/5
24 mai 2018
Excellent purchase. Shipping was perfect and very fast.
4/5
24 mai 2018
very good service
5/5
24 mai 2018
Nothing to report, good service.
3/5
24 mai 2018
Item took a bit long to arrive. There was no assembly instructions.
Réponse de France Trampoline - 20 avril 2018
Hello, Thank you for taking the time to comment on your order, and we apologize for this oversight regarding the assembly instructions indeed. Our sales team was able to contact you about this. We are at your disposal for any further information, The France Trampoline team.
5/5
24 mai 2018
Very good. Order placed by phone. Very well advised.
5/5
24 mai 2018
Always happy with your customer service,
4/5
23 mai 2018
Items and packaging impeccable but the delivery service was not great... The day was well scheduled with a defined time slot, I waited... and finally received a call... the delivery person seemed a bit lost (I was indeed on his list but he did not know which city I lived in, he thought I was in Issy les Moulineaux while I live in Rueil, he told me he would come but did not... he didn't even warn me and did not apologize when I called him to ask when he was arriving because I was still waiting... I had blocked a good part of my day...) I had to reschedule a date...
Réponse de France Trampoline - 3 mai 2018
Hello, Thank you for your comment and we are sorry that the delivery did not fully meet your satisfaction. Unfortunately, the quality of service from some carriers is not always up to the quality of service we strive to provide. We apologize again for this inconvenience and remain at your disposal for any further information. The France Trampoline team
5/5
23 mai 2018
Very happy with the product and the delivery
4/5
23 mai 2018
Very good contact with the telephone operator. Thank you
5/5
23 mai 2018
Assembly done via video on YouTube
5/5
23 mai 2018
Precise and complete information, nothing to complain about!
5/5
23 mai 2018
Very good
5/5
23 mai 2018
Very good, efficient and fast service and very good quality product.
4/5
23 mai 2018
Perfect
5/5
23 mai 2018
Top-notch, nothing to complain about
5/5
23 mai 2018
Easy order. Product conforms. Fast delivery.
5/5
23 mai 2018
Very good product. Great telephone contact
5/5
23 mai 2018
Good quality and nice finishes
5/5
23 mai 2018
Perfect clear site, seller called to make sure I had chosen the right model. Nothing to complain about
4/5
23 mai 2018
Nothing to complain about...
4/5
23 mai 2018
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4/5
23 mai 2018
Product conforms to the quality indicated on the site
3/5
23 mai 2018
I am following up on my order and the delivery scheduled for today. I want to point out a delivery problem. Indeed, having ordered a picnic table, I chose to have it delivered to my home to avoid handling when picking up the merchandise. The delivery was scheduled for today, so I took a day off to be present. Being at home, I do not have my mobile phone with me. I just realized that I received a call and a voicemail from the delivery person. He did not bother to deliver my package to my home, as requested at the time of purchase, but left it at a parcel relay 5 minutes from my house. I now have to find a day during the week when my husband does not come home too late to go pick up the package. I do not find this correct at all on the part of the delivery person. You should escalate this information.
Réponse de France Trampoline - 6 mai 2018
Hello, Thank you for taking the time to comment on your order, and we are sorry that the delivery did not fully meet your satisfaction. After verification, it appears that the Mondial Relay delivery method was indeed selected at the time of the order. For your future purchases, please note that it is of course possible to change the delivery method or address chosen for your order as long as it has not been shipped. We thank you for your understanding and remain at your disposal for any further information. The France Trampoline team
5/5
23 mai 2018
Fast, efficient, serious
5/5
23 mai 2018
Super products, I am a fan.
5/5
23 mai 2018
Fast delivery and no problems
5/5
23 mai 2018
Everything is perfect, good quality product
5/5
23 mai 2018
Very good product, satisfied
4/5
23 mai 2018
Very satisfied with my order, and really fast for delivery.
5/5
22 mai 2018
Very good quality trampoline, delivery on time, everything was perfect
5/5
22 mai 2018
Perfect
5/5
22 mai 2018
Order of a very practical sample panel to make your choice and not make a mistake, especially for orders via the internet, it is never easy!!!
5/5
22 mai 2018
Everything is perfect, congratulations to the whole team
5/5
22 mai 2018
I really appreciated the service from France Trampoline, especially the fact that someone called me to check that I had not made a mistake in my order, proof of the seriousness of the provider.
4/5
22 mai 2018
very good
5/5
22 mai 2018
Top service! Excellent product
5/5
22 mai 2018
compliant with the order
5/5
21 mai 2018
It's perfect.
5/5
21 mai 2018
Fast and very professional delivery
5/5
21 mai 2018
Very good advice. Fast delivery
5/5
21 mai 2018
Well packaged and protected. No missing parts upon unpacking.
5/5
21 mai 2018
long but easy assembly
3/5
21 mai 2018
The process from order to delivery went well. But one of the products is not quite technically compliant with the original product... Otherwise, delivery time was respected, nothing else to say.
Réponse de France Trampoline - 22 avril 2018
Hello, First of all, we thank you for taking the time to comment on your order. You ordered spare parts for your trampoline 490 on our site, which have indeed slightly evolved compared to the original products. Thus, if the technical reference is no longer exactly the same, we assure you that the provided parts are perfectly suited to your trampoline and ensure the same level of safety and reliability as the previous ones. We remain at your disposal for any further information. The France Trampoline team
5/5
21 mai 2018
very good trampoline. To see over time.
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