Avis clients France Trampoline

4.7 /5
21486 avis clients
4/5
June 4, 2018
Very good
4/5
June 4, 2018
Order delivered quickly, product matching my search.
3/5
June 3, 2018
Delivery did not meet deadlines even though we had spent *** euros extra. I had to go pick up the trampoline directly in the evening from the delivery person so that my daughter could have her birthday gift on time! Otherwise, the trampoline is very good.
Réponse de France Trampoline - May 15, 2018
Hello, Thank you for taking the time to comment on your order, and we are sorry that the delivery did not fully satisfy you. The express delivery method normally ensures delivery within 24 or 48 hours for an order placed before noon, but it can unfortunately happen that for reasons beyond our control, the carrier encounters unforeseen circumstances preventing them from meeting this deadline. We apologize for this inconvenience and hope that your daughter was still able to enjoy her gift! The France Trampoline team
5/5
June 3, 2018
very serious, a person even contacted me just before shipping my order to ensure that we had taken all the necessary measurements to choose our jumping mat so that it wouldn't arrive too small. I really appreciated this approach.
5/5
June 3, 2018
Very good as usual! Very good products and delivered very quickly :-)
5/5
June 3, 2018
Delivery on time for my granddaughter's birthday, the product well packaged and no problem with assembly. It's perfect.
5/5
June 3, 2018
Everything was perfect from the phone reception to the receipt of the package in perfect condition, you can be assured that we are promoting you, you are a perfect and very conscientious site and we thank you for that.
5/5
June 3, 2018
Efficient and special mention to the carrier. Finally a supplier who does not skimp on delivery.
4/5
June 3, 2018
Product conforms to the description. Happy child. To see in use and over time.
5/5
June 3, 2018
Nothing to complain about. Clear site. Very good material. Delivery service was perfect.
5/5
June 3, 2018
We received the order very quickly despite the holidays. Serious and available delivery person. We chose the jumpin' model in 4.60 m round. It took us six hours to fully assemble it with three people. The assembly is not difficult but requires time. High-quality item, capable of accommodating an adult and two children without safety issues.
4/5
June 3, 2018
Fast and compliant delivery for a trampoline replacement mat. The price remains high.
5/5
June 3, 2018
Nothing to report
5/5
June 3, 2018
Very good product that combines robustness and design. The design is original and allows for easy hanging of the hammock while providing excellent comfort of use.
5/5
June 3, 2018
Excellent supplier, very serious
4/5
June 3, 2018
Very good trampoline. Small downside for the instructions.
5/5
June 3, 2018
Very good
5/5
June 2, 2018
Good
5/5
June 2, 2018
The trampoline was quite easy to assemble. The product is of good quality.
4/5
June 1, 2018
the trampoline is great and we really liked the online advice. Small downside about accessing the trampoline: we did not understand that the access was so high and that the ladder was almost mandatory. We now help ourselves with a chair and our children are very happy on this trampoline. thank you.
5/5
June 1, 2018
We bought our trampoline a few years ago and the net was damaged (very used trampoline). So ordered a new net that was perfectly adapted and delivered very quickly. Thank you
5/5
June 1, 2018
Very good product! No issues!
5/5
June 1, 2018
Very good customer service. Checks the compatibility of the ordered material before shipping.
5/5
June 1, 2018
Excellent after-sales service. Several years after my purchase, I had lost the invoice, I sent an email to request spare parts. Despite the fact that I only indicated an approximate purchase date, my file was found and my request was processed very quickly. I will call this company again and recommend it.
5/5
June 1, 2018
very good
5/5
June 1, 2018
Fast and very good
5/5
May 31, 2018
quality products and easy to assemble. fast delivery
5/5
May 31, 2018
fast delivery
4/5
May 31, 2018
I am generally satisfied with the ordering process despite the fact that I could not order the desired product online at the right price. I was able to place my order over the phone and everything went well. Regarding the assembly, everything is okay and well explained in the manual. However, concerning the quality of the material, the protective fabric on the sides is already unstitched by about 10cm. How do you handle customer service in this case? Do you replace the fabric? Thank you in advance for your response and I remain at your disposal for any further information. Best regards ***
Réponse de France Trampoline - May 11, 2018
Hello, Thank you for your comment and we are sorry for the defect noticed on your trampoline. To resolve this situation as quickly as possible, we invite you to send us some photos of the fabric where it is unstitched, so that we can study a warranty request. We will get back to you within 48 to 72 hours to keep you informed of the follow-up to your file. In the meantime, we remain at your disposal for any further information. The France Trampoline team
5/5
May 31, 2018
Highly recommended! Very competent and available supplier, who was able to answer my technical questions over the phone. Easy ordering. Delivery within the expected timeframe. Careful packaging.
4/5
May 31, 2018
good quality, nice bounce, my son and I are delighted
5/5
May 31, 2018
very good seller, fast and careful shipping, thank you :)
5/5
May 31, 2018
Very good
5/5
May 31, 2018
I am very satisfied with the ordered product. Very fast delivery too.
5/5
May 31, 2018
basketball hoop: original product, fast delivery, product meets our expectations. my daughters love it, they can finally do "dunks"!!
5/5
May 30, 2018
Super. Top product quality. Fast service.
5/5
May 30, 2018
Easy order, delivery well explained on the site and fast.
5/5
May 30, 2018
Delivery on time. Assembly quite simple in the end, but to be done with 2 people. Very good quality trampoline that meets our expectations.
4/5
May 30, 2018
-
4/5
May 30, 2018
I ordered 'posts' for the trampoline (a tornado had played with them)... The posts arrived well with a small difference: they are of a smaller diameter!
4/5
May 30, 2018
We are flooded with emails upon order placement. Then the delivery tracking is non-existent. You should take a cue from Chronopost so that your tracking is actually one. For example: We have information on exchanges between different logistics platforms but no estimated delivery date...
5/5
May 30, 2018
Everything is perfect!!! The material is great. Thank you again, everyone is delighted
5/5
May 30, 2018
Product completely compliant
5/5
May 30, 2018
Still very happy with the quality of your materials
5/5
May 30, 2018
Very satisfied. Product perfectly meets my expectations. Fast delivery.
5/5
May 29, 2018
Super trampoline & service. Very happy with my purchase!
5/5
May 29, 2018
Excellent customer service, I made a mistake in my order and I was able to get a correction without any additional costs other than shipping fees.
5/5
May 29, 2018
Very happy with the quality of the Apollo Sport 500 trampoline, I recommend this site
5/5
May 29, 2018
Perfect product that meets my expectations. Fast delivery
5/5
May 29, 2018
French-made material of very good quality. Very satisfying purchase
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