Avis clients France Trampoline

4.7 /5
22131 avis clients
3/5
August 28, 2018
Too bad the product met expectations only issue delivery longer than expected, and since we were on vacation we could hardly enjoy the trampoline that the grandparents had bought
Réponse de France Trampoline - August 10, 2018
Hello, Thank you for your comment. Although the delivery of your trampoline did take place within 5 working days after shipment as announced on the site, we are sorry that this delay did not bring you complete satisfaction and understand your disappointment at not being able to enjoy your trampoline as planned. We apologize for this inconvenience and remain at your disposal for any questions. The France Trampoline team
5/5
August 28, 2018
very good service I recommend for the seriousness: phone call before order confirmation.
5/5
August 28, 2018
Perfect
4/5
August 28, 2018
Meh, At the time of my order, the basketball hoop offered as a gift did not get validated. I had an online advisor just after who told me she would add it to the delivery pallet, but that was not done. It's a bit meh.
5/5
August 28, 2018
Very well guided in my choice by phone.
5/5
August 28, 2018
Easy order, a lot of details on the product characteristics on the website. Free and very fast delivery by carrier. Upon receipt: very nice product.
4/5
August 28, 2018
Fast delivery and good product. The delivery by the carrier was tedious, I do not recommend DPD. Then the product is okay, except that for a 80 spring jump mat ordered, the one we received has 81 rings!! this is not very disturbing in itself, but it creates a wrinkled area at that spot. Not very aesthetic. I order from France trampoline to be sure of the quality, but I see that low-cost is present everywhere. Too bad
5/5
August 27, 2018
Top material, delivery with appointment without any problem. I recommend
5/5
August 27, 2018
Very happy
5/5
August 27, 2018
the requested service was perfectly provided
5/5
August 27, 2018
Good assembly guide however requires strength for assembly. Dismantling may also have some difficulties. Lacks a description of the assembly of the cover.
4/5
August 27, 2018
Very good product
4/5
August 27, 2018
Very good product but difficult to assemble
4/5
August 27, 2018
Correct packaging and easy assembly provided there are 2 adults. Sturdy material, good safety. Be sure to have a protective cover in case of discontinuity of use (leaf accumulation).
5/5
August 26, 2018
Contact and service by phone very satisfactory. Well guided following an online order error, corrected directly.
4/5
August 26, 2018
package received in good condition simple and correct packaging
5/5
August 26, 2018
Perfect!
4/5
August 26, 2018
DELIVERED QUICKLY, and very good quality
4/5
August 26, 2018
Good
5/5
August 25, 2018
very satisfied with the trampoline purchased a few years ago, the purchase of spare parts is appreciated to continue its longevity. Fast shipping.
5/5
August 25, 2018
correct information, merchandise received as expected
5/5
August 25, 2018
excellent
5/5
August 25, 2018
Order as expected
5/5
August 24, 2018
good
5/5
August 24, 2018
Corresponds to what we wanted
4/5
August 24, 2018
Good service received on time
5/5
August 24, 2018
Excellent, very attentive and professional interlocutor
5/5
August 23, 2018
Phone and email contact. Clear and quick response.
4/5
August 23, 2018
Call to check if there was no error on the order, well done nice initiative.
5/5
August 23, 2018
Customer service is very helpful and friendly.
4/5
August 23, 2018
very good just for the assembly plan a bit small.
5/5
August 22, 2018
Hello, purchase of a 3m60 trampoline: very good product, I who am quite difficult, this trampoline is of very good quality, robustness of the elements, whether it is the jumping mat or the frame, I found no defects... stainless steel, sturdy net, easy assembly 2h30 with my wife, calm assembly... our daughter is having a blast and so are we... remember to take the protective cover for winter. I highly recommend it, we searched, compared several suppliers then we preferred to pay a little more... we do not regret it... clean delivery packaged on a pallet. Buy on the site, secure payment, no worries. Nothing to say, I give 5 stars without any problem. ***.
5/5
August 22, 2018
Very satisfied.
4/5
August 22, 2018
Very good quality trampoline, not more expensive than elsewhere and easy to assemble. I really recommend, you can order with your eyes closed. Just the delivery person who is not very friendly, the boxes very damaged and dropped right in front of the doorbell... and the trampoline (which is very heavy) had to be built at the back of the garden (75m away) when we have a path that allows entry with the truck.
4/5
August 22, 2018
Great. Online order, very satisfactory customer service contact. Product as described, well packaged. Just a pity that the carrier did not call as agreed to confirm the delivery day.
5/5
August 22, 2018
Perfect
4/5
August 22, 2018
-
5/5
August 22, 2018
Very good product
5/5
August 22, 2018
Excellent service, both for the order, the phone information and the delivery
5/5
August 22, 2018
Very fast delivery. Solid and compliant trampoline.
5/5
August 21, 2018
Fast and efficient delivery. Equipment not yet assembled as reserved for a surprise.
4/5
August 21, 2018
Order arrived on time and at a relay point which is appreciated.
5/5
August 21, 2018
fast and professional
5/5
August 21, 2018
I had a problem placing my order online. So I called. The person I spoke to was very friendly, helpful, and accommodating. The problem was resolved in less than 2 minutes and I was able to be delivered upon my return from vacation. I have nothing to complain about, everything was perfect!!!
5/5
August 21, 2018
I am completely delighted. The purchase on the site was simple, the preparation of my order was very quick, as was the shipping. The delivery person was AMAZING in placing the pallet (heavy!) supporting my purchase in the location where I wanted it in my garden. Then the assembly turned out to be quite simple even if it still requires quite a bit of strength to put in the last 20 springs. The trampoline is very good, solid and my daughters have joyfully adopted it. In short, a very good purchasing experience overall.
4/5
August 21, 2018
very good
5/5
August 21, 2018
Quality service Order of a new mat and a new net after 8 years of intensive use of the trampoline ordered from the same brand in 2010 France Trampoline called me following the order to verify that the ordered items corresponded well to our trampoline. Very fast delivery following this call and well packaged. No issues with assembly. The kids are happy, they can jump again!
5/5
August 20, 2018
No worries!
5/5
August 20, 2018
The trampoline we ordered is quite large (390 cm)! But well, it's solid! A small downside on the assembly instructions which left us perplexed several times and resulted in pinched fingers, things to disassemble and reassemble... From there, to say that we can disassemble it every winter, I would refrain because we still spent 2 mornings... Otherwise, the product is excellent, the carrier was reliable for the delivery appointment. Nothing to report.
5/5
August 20, 2018
Nothing to say excellent service and very professional team
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