Avis clients France Trampoline

4.7 /5
21475 avis clients
5/5
May 18, 2018
Very happy with the follow-up after a reference error on my part during the online order. However, a note about the package of the football cage, of which 2 elements were damaged and thus the galvanization had peeled off. I think you do not open these packages which are directly sent back to the customer
5/5
May 18, 2018
Nothing to report impeccable
5/5
May 18, 2018
We are very satisfied with our purchase: clarity of information on the site, fast shipping, satisfactory delivery, and above all, a trampoline of very good quality, and clear assembly instructions.
5/5
May 18, 2018
excellent the products are well explained no need for more explanation nothing to complain about
5/5
May 18, 2018
very good service
5/5
May 18, 2018
Very professional site. Purchase of a replacement jumping mat for a trampoline that I did not buy from them. Someone contacted me to verify if my order was suitable for my trampoline and fortunately because I had not paid attention to the size of the springs. The product is of very good quality. Small delivery problem but I cannot hold it against them as the problem was resolved very quickly and the person was 'adorable'. I recommend this site. Thank you for your professionalism.
4/5
May 18, 2018
very good
5/5
May 17, 2018
Very good
5/5
May 17, 2018
Nothing to say. Very good advisor on the phone.. Fast delivery.
5/5
May 17, 2018
Very fast and very good material and especially a wonderful team
5/5
May 17, 2018
Good material seems serious useful to grease the vertical posts for the assembly of the trampoline assembly speed 2h for two
5/5
May 17, 2018
Perfect
3/5
May 17, 2018
Unhappy with the delivery
Réponse de France Trampoline - April 26, 2018
Hello, Thank you for taking the time to comment on your order. Indeed, the initially scheduled delivery appointment had to be postponed by the carrier. We are sorry for this delay that is beyond our control and we apologize for this inconvenience. The France Trampoline Team
3/5
May 17, 2018
Poorly advised in the first phase of the order, I had to pay shipping costs twice
Réponse de France Trampoline - April 20, 2018
Hello, we receive your feedback with understanding and we apologize for this delivery problem. Indeed, in the interest of quality, we systematically contact our customers in the case of orders for spare parts to ensure that the ordered part will fit perfectly with the product. This is how one of our collaborators contacted you, but, having recently joined us, he unfortunately did not detect a compatibility issue with the ordered net, which resulted in a second shipment with the adapted product. However, if this led to the billing of two shipping fees, we immediately proceeded to refund the fees charged for the erroneous order. We thank you for your understanding. The France Trampoline Team.
5/5
May 17, 2018
Very good quality product. The oval type is perfect! Allow some time for assembly.
5/5
May 17, 2018
Nothing to complain about!
5/5
May 17, 2018
Excellent products, just disappointed with the football game for the trampoline
4/5
May 17, 2018
The order met my expectations. Only downside: the delivery. The delivery person did not bother to come to the indicated address and left it at a pickup point. I had to contact France Trampoline to find out where my package was!! What’s the point of paying for home delivery!!
4/5
May 17, 2018
Nothing to complain about excellent choice, however be careful to plan for reinforcement for assembly, not possible alone. The kids totally love the trampoline, I admit that the adults do too....
5/5
May 17, 2018
Good phone reception, responsive, efficient
5/5
May 16, 2018
No problem. Compliant product
5/5
May 16, 2018
VERY GOOD PRODUCT
4/5
May 16, 2018
Very good service
5/5
May 16, 2018
Top!
5/5
May 16, 2018
Fast, efficient, nothing to say!
4/5
May 16, 2018
Very good trampoline for young and old
5/5
May 16, 2018
Very professional!! Thank you
5/5
May 16, 2018
NO COMPLAINTS ABOUT THE ORDER PROCESSING, DELIVERY TIME, AND PRODUCT QUALITY
5/5
May 16, 2018
Very satisfied with our order, compliant product, deadline respected, and very friendly commercial service.
4/5
May 16, 2018
The order and shipping were quick. Very pleasant welcome on the phone
5/5
May 15, 2018
Excellent services, quality price, speed...
5/5
May 15, 2018
Trampoline delivered quickly, the quality is superior to other trampolines I had before, the kids (pre-teens) are having a blast!!!
5/5
May 15, 2018
Faithful to the order!
5/5
May 15, 2018
Super fast delivery, ordered on Wednesday and delivered on Friday. Thank you
5/5
May 15, 2018
Received on time for the birthday of the main user and her guests. Perfect. Beautiful day.
5/5
May 15, 2018
Delivery was top as expected, on the same day as our son's birthday, 2 hours of assembly for two even after watching the video... Very sturdy material, and a great surprise... Thank you for your advice, I had to call customer service... Quality purchase. Let's see how it holds up over time...
5/5
May 15, 2018
Everything went as planned, nothing to say, I really appreciated your service's call asking for confirmation of the product size
5/5
May 15, 2018
The provider was very very good, he responded to what I asked and did everything he could to ensure my grandson had his trampoline on time
5/5
May 15, 2018
Perfect
5/5
May 15, 2018
Very good
5/5
May 15, 2018
Perfect.
4/5
May 15, 2018
Satisfied with the quality and ease of assembly
4/5
May 15, 2018
Easy order, fast delivery
2/5
May 15, 2018
For an order with you, we had two delivery problems.
Réponse de France Trampoline - March 20, 2018
Hello, Thank you for taking the time to comment on your order, and we are sorry that the delivery did not fully meet your satisfaction. Unfortunately, the quality of service from some carriers is not always up to the standard of service we are used to providing. However, please know that measures have been taken to only work with the most reliable carriers from now on. We apologize again for this inconvenience and are at your disposal for any further information. The France Trampoline team
5/5
May 15, 2018
Very good
4/5
May 14, 2018
Everything went very well!
5/5
May 14, 2018
great
5/5
May 14, 2018
Service and order met my expectations. The trampoline is of quality and easy to assemble with two people. My little boy is crazy about it.
5/5
May 14, 2018
Just perfect. Quality product
5/5
May 14, 2018
Perfect, fast.
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