Avis clients France Trampoline

Product (trampoline Jump 300) conforms to my order and to the expected quality.

Fast and efficient

Great

*****

Order received quickly. A defect on an item that was picked up and replaced very quickly. Very friendly contact person. Nothing to complain about. Very good site

Impeccable

Satisfactory.

Product conforms. Quality packaging conforms.

Perfect. Note the courtesy of France Trampoline who reminds to check that we did not make a mistake in the dimensions for the order. Very good!

Delivery on time. Assembly instructions sometimes very brief with missing steps that led us to undo the structure to redo it the right way!

no P.B.

Mat is compliant, good quality at first glance, to see over time.

GOOD PRODUCT EXCEPT THE ASSEMBLY INSTRUCTIONS NEED IMPROVEMENT!

Fast receipt of the package, not enough feedback on the use of the product but seems correct.

Fast delivery and quality products.

The order went well, the carrier was okay, the deadlines were respected. The mat corresponded to the description. I bought a trampoline mat to replace a 10-year-old mat, I turned to France Trampoline because the seller of the previous mat no longer exists. The received mat is suitable, it is a bit cheaper but of much lower quality in terms of seams and especially it bounces much less than the previous one which was from the profline or proline range. In summary: I am satisfied to have been able to replace the mat even if I regret not having found a product of equivalent quality to the previous one.

Trampoline used quite intensively for 6 years and I just changed the protective net this year. Everything else is perfect. Compared to other brands, I would say 'no comparison', I do not regret my choice. I highly recommend France Trampoline, maybe a bit more expensive to buy but nothing to compare in terms of quality and after-sales service.

The only downside is that on the order form it was stated that the packages weighed a total of 55 kg while the weight announced at the order was much heavier.

clear site, explicit order tracking, good contact with the delivery person

Very ergonomic site. I easily found all the parts I needed. Fast service.

very good

Fast order. Good order tracking service. Delivery within the announced 5-day timeframe respected. The delivery person was alone for the delivery....and given the weight, he struggled a bit to unload. Packaging, assembly, perfect. There was just one U-shaped screw ring whose thread was on the wrong side, so it was unusable for fixing a post that holds the protective net. So it was not used...and for this post, we held it with a strap. It would deserve to have an additional part or for the parts to be well checked if there is only the exact count of parts. THANK YOU FOR SENDING US IF POSSIBLE A U-SCREW FIXING TO REPLACE OUR STRAP. But apart from this detail, we remain completely satisfied with the quality of the trampoline and the seriousness of France Trempoline. Best regards.

Not enough info about the use of trampolines, the size. Lots of choices and not enough guidance

Excellent customer relationship

Top customer service and super I highly recommend

We ordered a trampoline mat online and I am really satisfied with my purchase. Also satisfied with the delivery which was fast.

Great product and fast delivery

Choice, order validation by phone by the seller before shipping. Everything is fine. I recommend.

very good

excellent after-sales service

Perfect product, deadlines respected.

Very good advice, fast delivery and impeccable fabric.

The black cap replaced the original cap identically. However, the fiberglass rods are shorter than the originals. Extensions are provided. Two are needed for one rod. The number of extensions is therefore insufficient compared to the number of rods.

very good

Well-made site and sufficient information about the products

Not easy to find the spare part we needed for our trampoline, but an exchange by email helped to find the right reference

quality product, fast delivery, good advice by phone

PERFECT AND FAST

Trampoline that breathes quality. You can clearly see the difference. Yes, it's more expensive but as they say 'buy cheap, buy twice'. Spare parts available if needed and it supports a French company.

Good

Very good quality/price ratio on this Access 430 model. Fast and serious delivery by ***. Thank you.

Easy order, efficient delivery, short delay, very good quality product

I am satisfied with my purchase and the delivery despite the delay as the product was being restocked. The only negative point: difficulty in assembling the net without an assembly note provided.

Perfect 👍

A customer of France Trampoline for years, I am still very satisfied with the advice and seriousness of this company.

Thank you to the person I spoke to on the phone during my order.

Very good quality product and I trust its rigidity (already had one before). Very fast shipping and delivery. However, the carrier offers time slots between 9 am and 3 pm!! Worse than EDF or GDF! They ring and leave immediately, not even having time to receive the package.

Nothing to say about the order placement, its payment, and the delivery. However, the delivered products (spare parts: net and protective cushion) are not quite identical to the originals and required some 'DIY' to adapt them to the trampoline (e.g., adjusting the support frames of the net, which had to be repositioned). Moreover, the quality of the cushion does not seem to be the same as that of the original cushion (thinner and lighter). We will have to see about the durability.

It was about replacing the protective net of the trampoline purchased in 2011 as well as 2 caps: - net replacement OK - the diameter of the 2 delivered caps did not match, problem remedied by a new delivery in very quick time. I continue to place my utmost trust in France Trampoline ***

Bravo