Avis clients France Trampoline

4.7 /5
21475 avis clients
4/5
July 10, 2018
Good quality. Just missing an installation manual.
5/5
July 10, 2018
Very satisfied with the product. Only small downside is the delivery, we choose a day but it's impossible to set a precise time with the carrier...
5/5
July 10, 2018
Order well followed. Customer satisfaction is a priority. Bravo!
5/5
July 10, 2018
Very good product, the children are delighted.
4/5
July 10, 2018
Quality product. Easily installed
5/5
July 9, 2018
Perfect, fast and impeccable quality
4/5
July 9, 2018
Everything is perfect, except that it is not mentioned that the service provider in charge of the delivery refuses to touch the pallet. As a consequence, it was impossible to help my wife unpack the contents of the pallet. Had to slide it into the garage of the co-owner. It should be clearly indicated that the provider can only drop a 130-kilo pallet in a place accessible to a pallet truck.
5/5
July 9, 2018
Very good qualities
3/5
July 9, 2018
Trampoline delivery not respected. We made an appointment to be there on the day of receipt and the package arrived 4 days early. The carrier called us and complained that we were not there!! The package is too heavy for him and he leaves it in a common alley for several neighbors. Unpleasant carrier who complains about the load being too heavy! It's his job and every job comes with its problems. Fortunately, the package was fine, but honestly, this type of problem needs to be addressed because buying a trampoline for *** euros is not trivial; it is an item that we could not receive as it should have been!
Réponse de France Trampoline - June 16, 2018
Hello, and first of all thank you for taking the time to leave a comment on your order. We understand your dissatisfaction and have escalated the issue to our logistics provider for transmission to the carrier. We apologize for this service that is not up to the quality of service we strive to provide, and we remain at your disposal for any questions or additional information. The France Trampoline team
4/5
July 9, 2018
Not much to say 😊 Efficient delivery and within the indicated deadlines. We chose a relatively large trampoline (4m30) but the assembly was quite quick. One foam element was slightly damaged in the box but it did not compromise the assembly of the part.
4/5
July 9, 2018
very fast delivery
5/5
July 9, 2018
fast and compliant delivery
5/5
July 9, 2018
Very very good quality of trampoline and easy to assemble
5/5
July 8, 2018
Ultra fast delivery. Excellent phone contact
5/5
July 8, 2018
Everything went very well, no problem with the order and very good product
5/5
July 8, 2018
Very useful explanations for choosing a model. Very fast and serious delivery.
5/5
July 8, 2018
France Trampoline always on top! This is the second trampoline I buy from this site, the quality is always there, the service friendly and competent. Bravo! A downside for the delivery: the carrier was below everything, delivery postponed three times due to the incompetence and inefficiency of the service and drivers...
4/5
July 8, 2018
Very happy with the service and the material received
5/5
July 8, 2018
Nothing to report
5/5
July 7, 2018
Good delivery
4/5
July 6, 2018
Good product. Spare parts reference difficult to find.
3/5
July 6, 2018
More than four days late. The delivery was delayed on the pretext that we were not present.... We were present!
Réponse de France Trampoline - June 13, 2018
Hello, thank you for taking the time to leave a comment on your order. We are sorry that the delivery did not meet your satisfaction. The quality of service of some carriers is unfortunately sometimes not up to the level of quality we strive to provide. We are at your disposal for any questions or comments. The France Trampoline team
4/5
July 6, 2018
no delivery forecast
5/5
July 5, 2018
I bought a trampoline 10 years ago. I needed to change the safety net and there was no problem, the part is still in stock. I had someone on the phone who immediately found the right reference for me! I recommend!
5/5
July 5, 2018
Totally satisfied
4/5
July 5, 2018
The after-sales service is efficient!
5/5
July 5, 2018
Excellent quality and sturdy trampoline! You can immediately see the difference with ordinary trampolines found in stores. I already know that my 4-year-old daughter will enjoy it for many years! A small additional detail but important: it is also very nice and its green color is ideal for keeping a beautiful garden. Exceptional advisors and customer service.
5/5
July 5, 2018
Very satisfied
5/5
July 5, 2018
Excellent site. Advice after consultation: Very good Assembly instructions Good except for a small error on the number of springs. Is it possible to customize the net to better integrate it into the decor and at what price?
5/5
July 5, 2018
Excellent quality and sturdy trampolines! You can immediately see the difference with ordinary trampolines found in stores. Very satisfied with the model I chose. I already know that my 4-year-old daughter will enjoy it for many years! Very fast shipping! Friendly advisors and exceptional customer service.
5/5
July 5, 2018
The customer service that calls you to check if you have taken the right measures before shipping your order proves that this site is really very serious!!!
5/5
July 4, 2018
Everything was ok
4/5
July 4, 2018
very efficient advisor by phone
5/5
July 4, 2018
Second-hand trampoline in very good condition. Delivery was made in a very short time. Perfect.
5/5
July 4, 2018
I really appreciated that your services called me to verify my order together... this way there are no mistakes... especially since the jumping mat I ordered was for a second-hand trampoline bought for my daughter's birthday...
4/5
July 4, 2018
Good advice and delivery on time
5/5
July 4, 2018
Very good products. Replacing certain parts is easy and practical. Excellent quality trampoline tested by 2 boys for 1 year.
4/5
July 4, 2018
Good product
5/5
July 4, 2018
Great
5/5
July 4, 2018
nothing to say
5/5
July 3, 2018
suitable product and good quality
5/5
July 3, 2018
Perfect, nothing to say. Thank you.
5/5
July 3, 2018
Super trampoline. Not more than 3 adults for assembly.
5/5
July 3, 2018
Great customer service!! Thank you
5/5
July 3, 2018
Perfect. Fast delivery. Suitable product and good quality
5/5
July 3, 2018
Nothing to report
5/5
July 3, 2018
need a spare part, explicit catalog and I was contacted by an advisor to confirm that I had indeed retained the correct reference (trampoline mat) plus free delivery of an anchoring kit
5/5
July 3, 2018
good product Fast delivery
5/5
July 3, 2018
Super professional! Following my online order of the jumping mat, they called me to ensure that I had taken into account the dimensions to check... For info: the jumping mat fits our Sixbros trampoline.
5/5
July 3, 2018
Perfect
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