Avis clients France Trampoline

4.7 /5
21475 avis clients
5/5
July 30, 2018
Very good
4/5
July 30, 2018
Very good service.
4/5
July 30, 2018
Very good product and delivered quickly by France trampoline. Just the delivery service is a bit limited...: does not show up at the right address and sends you a message saying that if you are not there when the delivery person returns, you will be charged *** for the delivery... luckily I ran into the delivery person further up the street...
4/5
July 30, 2018
Good product, good timing, and good delivery but lacks an explanation for filling with sand
5/5
July 29, 2018
In line with what I wanted
5/5
July 29, 2018
Fast delivery, nothing to complain about
5/5
July 29, 2018
Very friendly team
3/5
July 29, 2018
The trampoline is very good... We are very happy with the product! The downside is on the 'commercial' side. We found the offer unclear because we thought we would benefit from the internet offer of July with the free Trampofoot... except that we ordered during a sale period! We thought we would benefit from both... and unfortunately not! Ultimately, the sales were less advantageous than the Trampofoot offer, which left us with a bit of a bitter taste!!! (about *** euros on the site, while we saved *** euros on the trampoline...) In short, sales that are not really sales!!! Too bad!
Réponse de France Trampoline - July 5, 2018
Hello, thank you for taking the time to leave a comment. We are sorry for your feelings and understand your disappointment; it was clearly stated that the offer was not combinable with other discounts or reductions. We hope that the moments spent on your trampoline will help you forget these inconveniences. On your next order, do not hesitate to contact us, we will offer you a Trampofoot! The France Trampoline team
5/5
July 29, 2018
We were very well advised before our purchase, quick delivery, quality material and quality customer service. Indeed, we received our order with a small hole in the safety net and we quickly received a replacement net within 3 days and at no cost.
5/5
July 29, 2018
Nothing to report, solid product purchased and very good quality, well packaged, delivered on time, I highly recommend
5/5
July 29, 2018
Shipping & appointment with the delivery person very quick. Quality product. Let's see how it holds up over time.
4/5
July 28, 2018
We took an Initio 430 trampoline, apart from a small logistics hiccup (which was very well managed, by the way), the material is rather correct, no particular problem for assembly (instructions are quite clear), however, you need two people to assemble the safety net. In short, no issues, good purchase, children delighted of course.
5/5
July 28, 2018
Very good site and very responsive
5/5
July 28, 2018
Simple and fast. Second time I order, no issues.
5/5
July 28, 2018
very good delivery, fast, better quality mat than the original
4/5
July 27, 2018
Nothing to complain about, good products and good service.
5/5
July 27, 2018
Excellent contact with the supplier who assesses the situation very well in case of needs. Very fast shipping. Excellent quality.
3/5
July 26, 2018
I had requested that the delivery not take place before July 10. On July 6, the delivery person called me saying he was at my door. I obviously wasn't there. The actual delivery then went well at a time when I was there.
Réponse de France Trampoline - May 26, 2018
Hello, we thank you for your comment and apologize for this inconvenience regarding the delivery of your cushion. Although we strive to provide the best quality of service possible, we are still dependent on the services of carriers, who do their best to ensure delivery meets customer expectations but can sometimes also encounter unforeseen issues. We renew our apologies and remain at your disposal for any questions. The France Trampoline team
5/5
July 26, 2018
Material and delivery: everything is perfect!!
4/5
July 26, 2018
Satisfied
5/5
July 26, 2018
Very fast delivery
5/5
July 26, 2018
Spare parts difficult to find on the site. Shipping and delivery times are correct
5/5
July 26, 2018
Everything is perfect: product OK and fast delivery.
5/5
July 26, 2018
Product completely in line with expectations. My grandchildren are delighted.
5/5
July 26, 2018
Very professional, good quality
4/5
July 26, 2018
Very good quality of service
5/5
July 26, 2018
Complete satisfaction regarding the product, the transaction, and the delivery.
5/5
July 26, 2018
Very good service
5/5
July 26, 2018
Very good, very good product
5/5
July 26, 2018
We received our order a day earlier than expected. Everything was perfect and well packaged. Nothing to complain about
5/5
July 26, 2018
*****
5/5
July 26, 2018
product speed is great
5/5
July 25, 2018
Very satisfied, excellent efficiency.
5/5
July 25, 2018
Simple search, professional phone contact. Delivery as agreed and on time.
4/5
July 25, 2018
Very good telephone service to guide us on the choice and after-sales service for some information on assembly; very good quality product. However, I do not recommend the paid option for delivery in 24/48h: for an order placed on Wednesday evening, we went to pick up the product ourselves at the carrier's warehouse the following Tuesday, for fear of waiting at least another 24h (it may not seem like much, but for a birthday gift, it's a bit annoying).
5/5
July 25, 2018
The purchase and delivery were very easy and quick
5/5
July 25, 2018
Super customer service, thank you
5/5
July 25, 2018
Very good as usual
4/5
July 25, 2018
Fast delivery. Product arrived in good condition.
4/5
July 25, 2018
good
5/5
July 25, 2018
Available for any questions by phone. Very professional site, very fast delivery and product conforms to my expectations, now let's see the long-term durability.
4/5
July 25, 2018
Very well informed by customer service. A bit of a wait as the product was not available right away. Product met my expectations.
5/5
July 25, 2018
Serious company. I ordered a trampoline mat and was contacted by the company to verify the characteristics of my trampoline. Fortunately, because I had taken the measurements wrong, the help was therefore precious.. I recommend the seller
4/5
July 25, 2018
Very good
5/5
July 25, 2018
I ordered items twice, I received advice from sellers or technicians each time, I was very well advised.... the staff was perfect, very friendly, the order, the delivery everything is perfect.... nothing to say I recommend Thank you again
5/5
July 25, 2018
Very good quality material and in case of a failure (breakage of a net support fiber on the day of installation) the service fully assumed and did what was necessary. Bravo
3/5
July 25, 2018
Perfect product according to the measurements! - But two months of waiting anyway! (With 2 follow-ups because my trampoline order seemed lost!)
Réponse de France Trampoline - June 30, 2018
Hello, and thank you for your comment. We are delighted that your trampoline brings you satisfaction, and we apologize for the duration of manufacturing and shipping which was indeed a bit long for your order. We remain at your disposal for any questions, the France Trampoline team.
5/5
July 25, 2018
Good product, good information regarding the order and up to delivery. Easy assembly, robust material. The kids love it and enjoy it every day!
5/5
July 25, 2018
Quote by phone, order online!! Excellent service by phone, the website too! The trampoline is really good, of good quality!! The only downside is the transport, the delivery person was polite, nothing to complain about, but the pallet was smashed!! Fortunately for me, all the packages were intact!!
5/5
July 24, 2018
Excellent0
Be called back by an advisor

Did you not find what you were looking for?

We will call you back at no charge and answer your questions.