Avis clients France Trampoline

4.7 /5
21475 avis clients
5/5
August 21, 2018
Fast and efficient delivery. Equipment not yet assembled as reserved for a surprise.
4/5
August 21, 2018
Order arrived on time and at a relay point which is appreciated.
5/5
August 21, 2018
fast and professional
5/5
August 21, 2018
I had a problem placing my order online. So I called. The person I spoke to was very friendly, helpful, and accommodating. The problem was resolved in less than 2 minutes and I was able to be delivered upon my return from vacation. I have nothing to complain about, everything was perfect!!!
5/5
August 21, 2018
I am completely delighted. The purchase on the site was simple, the preparation of my order was very quick, as was the shipping. The delivery person was AMAZING in placing the pallet (heavy!) supporting my purchase in the location where I wanted it in my garden. Then the assembly turned out to be quite simple even if it still requires quite a bit of strength to put in the last 20 springs. The trampoline is very good, solid and my daughters have joyfully adopted it. In short, a very good purchasing experience overall.
4/5
August 21, 2018
very good
5/5
August 21, 2018
Quality service Order of a new mat and a new net after 8 years of intensive use of the trampoline ordered from the same brand in 2010 France Trampoline called me following the order to verify that the ordered items corresponded well to our trampoline. Very fast delivery following this call and well packaged. No issues with assembly. The kids are happy, they can jump again!
5/5
August 20, 2018
No worries!
5/5
August 20, 2018
The trampoline we ordered is quite large (390 cm)! But well, it's solid! A small downside on the assembly instructions which left us perplexed several times and resulted in pinched fingers, things to disassemble and reassemble... From there, to say that we can disassemble it every winter, I would refrain because we still spent 2 mornings... Otherwise, the product is excellent, the carrier was reliable for the delivery appointment. Nothing to report.
5/5
August 20, 2018
Nothing to say excellent service and very professional team
5/5
August 20, 2018
Fast delivery. Quality material and well packaged. Simple assembly. No issues.
5/5
August 20, 2018
service, serious, efficient: nothing to complain about
5/5
August 20, 2018
Careful packaging, speed of delivery, good quality-price ratio
5/5
August 20, 2018
TOP TRAMPOLINE
4/5
August 20, 2018
no comments = all OK
4/5
August 20, 2018
I had requested a quote to replace damaged parts due to a storm. The quote was incomplete so I had a bad surprise at the time of ordering. I then called customer service and spoke to a very competent person, which allowed me to only order certain parts that I really needed and that were not referenced on the site. In the end, very happy and the products are really of quality.
3/5
August 20, 2018
spare parts a bit expensive delivery very unsatisfactory: postponed twice at the last moment, so forced to be stuck waiting for delivery 3 times and therefore delivery times too long.
Réponse de France Trampoline - August 1, 2018
Hello, thank you for your comment. We are sorry that the delivery of your order was delayed and we apologize for the inconvenience. The quality of service from carriers can sometimes be affected during the summer periods, with extended delays or even postponements when the package has not yet reached the final distribution agency. We apologize once again and wish you good times on your trampoline! The France Trampoline team
5/5
August 20, 2018
Delivered on time, good quality trampoline, looks solid and I hope it will last over time, easy to assemble thanks to a very detailed instruction!! I recommend
5/5
August 20, 2018
speed simplicity quality
4/5
August 20, 2018
Quality material
5/5
August 20, 2018
Exceptionally professional site Very serious.
5/5
August 19, 2018
Immediate response to the email inquiry, delivery launched as soon as the order was received, delivery as announced
5/5
August 18, 2018
Easy assembly. Durable fabric. Good product
5/5
August 17, 2018
Appropriate response from customer service to my inquiries. The net without a frame is very quick and easy to assemble. The product seems to be of good quality and secures the trampoline very well. To be seen over time
5/5
August 17, 2018
Order placed by phone, with all the desired advice and professionalism and a commercial gesture to crown it. Perfect.
4/5
August 17, 2018
Good product, efficient after-sales service
5/5
August 16, 2018
Very good service and speed of execution. Thank you
5/5
August 16, 2018
Everything went very well. From the order to the delivery.
5/5
August 16, 2018
Fast delivery and in accordance with the request
5/5
August 16, 2018
super fast, very good product, very professional and excellent service
4/5
August 16, 2018
Good follow-up of my order. But the shipping costs to Martinique are really exaggerated. The mode of transport should be reviewed
4/5
August 16, 2018
Good
5/5
August 15, 2018
exact match with my needs, delivery at the time indicated on the order, no issues
4/5
August 15, 2018
Very good service and delivery time, the deadlines are well respected. Assembly is quite simple and the materials used seem to be of good quality (to be seen over time).
1/5
August 15, 2018
Difficult to give a positive review because the purchased fabric should have been under warranty. Indeed, the fabric had a lifespan of less than 5 years under moderate use in a secondary residence. Our previous trampoline lasted 17 years with more intensive use. The offered shipping costs are nothing more than a stopgap. There is clearly a quality problem at France Trampoline.
Réponse de France Trampoline - July 26, 2018
Hello, and thank you for taking the time to leave us a comment. We were able to check your file and confirm that the purchase of your fabric dates back to 2012, which is 6 years ago. This period indeed exceeds our warranty since it is normal for natural wear to occur on the jumping mat after several years of use. We remain at your disposal at contact@france-trampoline.com for any questions regarding your trampoline. The France Trampoline team
4/5
August 15, 2018
Good service and very good product
5/5
August 15, 2018
Product conforms to what we are looking for, very fast delivery. High quality product
5/5
August 15, 2018
great!
5/5
August 15, 2018
We ordered a model with a diameter of 2.50 m. 2 days later, realizing our mistake, we were able to modify our order without any problem thanks to the kindness of our contact, to replace it with an order of a smaller diameter. Thank you for allowing this modification. The delivery took place within the deadlines without any problems.
5/5
August 15, 2018
I am very satisfied with the quality of the ordered product and the speed of delivery
4/5
August 14, 2018
very good nothing to say
4/5
August 14, 2018
I am very satisfied with my purchase, very good site and very good customer service.
4/5
August 14, 2018
order of a net for jump300, of lower quality than the original
4/5
August 14, 2018
Product that seems to be of good quality compared to the one we had before. To see over time. Fast delivery
5/5
August 14, 2018
Excellent bag very responsive
5/5
August 14, 2018
Very good quality material easy assembly. Perfect delivery package received in very good condition. Satisfied with my purchase.
5/5
August 14, 2018
Very good product of excellent quality! I am delighted with my purchase and both young and old enjoy it.
4/5
August 14, 2018
Good
5/5
August 14, 2018
Very good service nothing to complain about perfect
4/5
August 13, 2018
very good welcome and appropriate advice
Be called back by an advisor

Did you not find what you were looking for?

We will call you back at no charge and answer your questions.