Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
16 août 2018
Fast delivery and in accordance with the request
5/5
16 août 2018
super fast, very good product, very professional and excellent service
4/5
16 août 2018
Good follow-up of my order. But the shipping costs to Martinique are really exaggerated. The mode of transport should be reviewed
4/5
16 août 2018
Good
5/5
15 août 2018
exact match with my needs, delivery at the time indicated on the order, no issues
4/5
15 août 2018
Very good service and delivery time, the deadlines are well respected. Assembly is quite simple and the materials used seem to be of good quality (to be seen over time).
1/5
15 août 2018
Difficult to give a positive review because the purchased fabric should have been under warranty. Indeed, the fabric had a lifespan of less than 5 years under moderate use in a secondary residence. Our previous trampoline lasted 17 years with more intensive use. The offered shipping costs are nothing more than a stopgap. There is clearly a quality problem at France Trampoline.
Réponse de France Trampoline - 26 juillet 2018
Hello, and thank you for taking the time to leave us a comment. We were able to check your file and confirm that the purchase of your fabric dates back to 2012, which is 6 years ago. This period indeed exceeds our warranty since it is normal for natural wear to occur on the jumping mat after several years of use. We remain at your disposal at contact@france-trampoline.com for any questions regarding your trampoline. The France Trampoline team
4/5
15 août 2018
Good service and very good product
5/5
15 août 2018
Product conforms to what we are looking for, very fast delivery. High quality product
5/5
15 août 2018
great!
5/5
15 août 2018
We ordered a model with a diameter of 2.50 m. 2 days later, realizing our mistake, we were able to modify our order without any problem thanks to the kindness of our contact, to replace it with an order of a smaller diameter. Thank you for allowing this modification. The delivery took place within the deadlines without any problems.
5/5
15 août 2018
I am very satisfied with the quality of the ordered product and the speed of delivery
4/5
14 août 2018
very good nothing to say
4/5
14 août 2018
I am very satisfied with my purchase, very good site and very good customer service.
4/5
14 août 2018
order of a net for jump300, of lower quality than the original
4/5
14 août 2018
Product that seems to be of good quality compared to the one we had before. To see over time. Fast delivery
5/5
14 août 2018
Excellent bag very responsive
5/5
14 août 2018
Very good quality material easy assembly. Perfect delivery package received in very good condition. Satisfied with my purchase.
5/5
14 août 2018
Very good product of excellent quality! I am delighted with my purchase and both young and old enjoy it.
4/5
14 août 2018
Good
5/5
14 août 2018
Very good service nothing to complain about perfect
4/5
13 août 2018
very good welcome and appropriate advice
5/5
13 août 2018
Very fast delivery
5/5
13 août 2018
Fast delivery, first tests very satisfactory, the quality seems excellent
5/5
13 août 2018
Very good!
5/5
13 août 2018
Full satisfaction Nothing to add
5/5
13 août 2018
No problem
4/5
13 août 2018
very happy with my product the delivery was fast
5/5
13 août 2018
Perfect for the trampoline, correct for the net.
5/5
12 août 2018
Very good
5/5
12 août 2018
5 stars - excellent!
4/5
12 août 2018
Good part for my trampoline.
4/5
12 août 2018
Good overall despite the broken top of the pole but quick resend
5/5
12 août 2018
Perfect
5/5
11 août 2018
Hello After realizing that 2 pieces were missing for the assembly of the trampoline, I contacted customer service. I was very well received and my request was immediately taken into account. I was trusted and I must admit that it is very pleasant to be heard. Not only did the person online notify the error but also corrected it very quickly. I received the parts within 2 days following my call. It is quite rare for customer service to be so professional, so I wanted to give my opinion.
4/5
11 août 2018
The carrier did not deliver within the scheduled time slot (8am - 11am), indicated by email that I would be delivered on the scheduled day (so waiting on site all day) then at 7pm a new email stating that I would not be delivered on the scheduled day but the next day without specifying hours... ultimately delivery at 4pm the day after the scheduled day. On the delivery slip, the instructions for delivery to the neighbor in case of absence were not indicated: they were on the package that the delivery person probably did not check...
5/5
11 août 2018
Excellent in every way.
5/5
10 août 2018
Thank you for the phone verifications, which are a proof of quality!
5/5
10 août 2018
Well advised and fast shipping.
4/5
10 août 2018
Very good product, very good service.
4/5
10 août 2018
Good phone reception.
5/5
10 août 2018
Very satisfied with the choice and purchase of the trampoline from France Trampoline, quality products and services, efficient and quick after-sales service.
5/5
9 août 2018
Top-notch customer service, order received quickly and installed right away, thank you for this efficiency!!
5/5
9 août 2018
Very professional with a quick phone call beforehand to confirm the accuracy of the order, perfect.
5/5
9 août 2018
Nothing to complain about! Order made by phone for spare parts. Accurate advice to choose the parts I needed.
5/5
9 août 2018
Perfect
4/5
8 août 2018
Good
4/5
8 août 2018
Good quality material. Assembly instructions could be more explicit. Timely delivery. We are satisfied.
5/5
8 août 2018
Impeccable
5/5
8 août 2018
Good advice over the phone, delivered very quickly, with a renowned carrier. Perfect packaging, the children are happy to have moved from a diameter of 360 to 430. By the way, I changed brands and I do not regret it.
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