Avis clients France Trampoline

4.7 /5
22129 avis clients
4/5
June 2, 2019
Product that seems to be of excellent quality: perfect size, very pleasant bounce. The product arrived very quickly (4 days after order). The instructions were clear, and the assembly went well, despite a bit of hassle with the structure. I am very satisfied with the product, much less with the delivery: absolutely rude and obnoxious delivery person, who literally threw my package into the garden, unacceptable... I sent an email to the delivery platform, I certainly received no response.
5/5
May 31, 2019
good
5/5
May 31, 2019
Product as described, fast shipping.
5/5
May 31, 2019
Very serious company. The advice is of quality and the phone reception is very pleasant.
4/5
May 31, 2019
Clear site. Fast delivery.
5/5
May 31, 2019
Fast shipping and very good quality, the cushions are well padded.
5/5
May 31, 2019
Very efficient online order. A knowledgeable advisor who guided me well. Thank you
5/5
May 31, 2019
Good order tracking. Fast delivery. Quality of products very satisfactory.
5/5
May 30, 2019
you are wonderful... since I simply wanted to: 1. change the mat, 2. buy the green spring cover. 3. buy the safety net. And I ended up with a brand new trampoline ;o)) thanks for the good advice.
4/5
May 30, 2019
Excellent service, fast
5/5
May 30, 2019
Good product
4/5
May 30, 2019
very satisfied with the ordered product
5/5
May 29, 2019
Package arrived quickly without issues at the relay point
5/5
May 29, 2019
very good product, 1 hour of assembly with 4 quality materials, the children are delighted
5/5
May 29, 2019
Very good. Good product. Perfect delivery
5/5
May 28, 2019
really very satisfied
5/5
May 27, 2019
Very good phone contact, good advice. Perfect delivery. Assembly quite long but very well explained in the manual, no bad surprises if you take the time to read the steps. Perfect trampoline that delights the whole family!
5/5
May 27, 2019
Super communication, quick deadlines, professional delivery!
5/5
May 27, 2019
Delivery within the scheduled time slot. No issues
5/5
May 27, 2019
Fast shipping and product meets expectations
5/5
May 27, 2019
The product seems to be of very good quality. Fast delivery.
5/5
May 27, 2019
Super product
5/5
May 26, 2019
Very good services, fast, efficient. Product perfectly matching our expectations.
5/5
May 26, 2019
Very good
4/5
May 26, 2019
Good Except for the carrier who does not help at all to drop off extremely heavy packages..
4/5
May 26, 2019
Average delivery
5/5
May 26, 2019
Perfect
4/5
May 26, 2019
Very good, happy with the material, I recommend France Trampoline, thank you
4/5
May 26, 2019
Top response from customer service after a disappointing first purchase
5/5
May 26, 2019
Very good product, easy assembly, fast delivery
3/5
May 25, 2019
Part of the material arrived damaged. 3 of the 5 plastic pieces, located at the top of the metal rods, arrived broken. The packaging was not well done enough. These plastic pieces could have been better protected, as they are very fragile.
4/5
May 25, 2019
Very good, the children are delighted they have a brand new trampoline!
5/5
May 24, 2019
Very good service and very good product. French company based in Bordeaux: order placed online and someone called me back (good local service, reliable, competent, and courteous). Delivery ok. Assembly of the trampoline well explained. High-quality product, good robust material and easy to install. Our children are delighted!
5/5
May 24, 2019
Delivered on time, very well packaged and in accordance with the request
5/5
May 24, 2019
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5/5
May 24, 2019
-
5/5
May 24, 2019
Received quickly and in accordance. Nothing to say, perfect.
5/5
May 23, 2019
Trampoline conforms to the description, of nice quality, the girls are delighted, to see over time
5/5
May 23, 2019
Our trampoline is 10 years old and is still in good condition with a few basic replacements. We take care of it, that's all! And we've never had an accident... even when there are too many children on it! And it also serves as a lounge for the kids when it's too hot to jump... (Very happy with our purchase for our 8 grandchildren who are now 14 and 9 years old!)
5/5
May 23, 2019
Precise information by phone, clean packaging, deadlines ok, good quality material, correct prices
3/5
May 23, 2019
The product is perfect, but I was very disappointed with the delivery conditions. The chosen provider asks the customer to be present one day during the week between 8 am and 7 pm, without at least being able to guarantee a delivery in the morning or the afternoon before the morning of the delivery itself. In short, either you take a whole day off just for that, or... too bad for you! I wrote to France Trampoline to report it, but no response... disappointing!
Réponse de France Trampoline - May 2, 2019
Hello, we are sorry that the delivery of your trampoline did not bring you complete satisfaction. The delivery time slots of the carriers unfortunately do not depend on our will, and while they aim to provide the best quality of service possible, it can sometimes prove insufficient. We apologize for this inconvenience and remain at your disposal for any questions. Best regards, the France Trampoline team
5/5
May 23, 2019
Perfect! Thank you
2/5
May 23, 2019
The delivery was very poorly managed. 3 days late without any explanation even though it was an express delivery. We had to call customer service to get news
Réponse de France Trampoline - May 3, 2019
Hello, and thank you for taking the time to leave us a comment. We are sorry that the delivery did not bring you complete satisfaction. This delay, unfortunately beyond our control, does not reflect the quality of service we strive to provide. We apologize for the inconveniences encountered and remain at your disposal for any further information. Best regards, the France Trampoline team
5/5
May 23, 2019
Package very well packaged. The only problem is that I found my packages in front of my house left by the delivery person without my signature of receipt; if I were dishonest, I could have said that I did not receive the packages.
5/5
May 23, 2019
I am very satisfied
5/5
May 23, 2019
Perfect
5/5
May 23, 2019
Very good service.
5/5
May 23, 2019
Excellent! Customer service call: product knowledge +++ Very pleasant to be understood
5/5
May 23, 2019
Birthday gift for our 7-year-old daughter who is going into trampoline sports section and well, nothing to complain about, the trampoline is great, the flexibility of the mat is amazing and the quality is top-notch... Bravo France Trampoline
4/5
May 22, 2019
the product I bought is perfect. but I paid an extra fee for fast delivery, Chronopost 20, my package arrived 5 days later...
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