Avis clients France Trampoline

4.7 /5
21475 avis clients
5/5
October 31, 2018
Extremely responsive! Excellent customer service
5/5
October 30, 2018
no problem. From order to delivery
5/5
October 30, 2018
Everything is great!! Both the trampoline and the phone reception.
4/5
October 29, 2018
Very good phone reception. But the price of spare parts is too expensive, but I still recommend your site because the products are of good quality.
5/5
October 29, 2018
Everything is perfect.
5/5
October 28, 2018
Very practical samples.
5/5
October 28, 2018
Very clear website. Order received and in good condition.
5/5
October 26, 2018
Nothing to report, service in line with the order. Package well packaged.
5/5
October 26, 2018
A top responsiveness. I had left a written message on my order, the salesperson called me right away. It's great, thank you.
5/5
October 25, 2018
Perfect product, meets our request, very simple to purchase and top delivery, thank you.
5/5
October 24, 2018
Order delivered the day after tomorrow. Exactly as on the site.
3/5
October 24, 2018
Site difficult to make a choice. However, the reception and explanation over the phone were really top-notch. Very, very poor delivery (outsourced)... shameful, gave a very bad image of the brand.
Réponse de France Trampoline - October 8, 2018
Hello, and thank you for taking the time to leave a comment. We are sorry that the ordering process on our site, as well as the delivery of your trampoline, did not meet your satisfaction. We take note of your two remarks and commit to paying even more attention to these two points in the future. We remain at your disposal for any comments, the France Trampoline team.
5/5
October 23, 2018
Following the phone call, very good explanation.
5/5
October 23, 2018
Delivery met expectations and was on time as agreed by phone with the carrier. Trampoline easy to assemble (allow at least 2-3 hours). It seems robust: to be confirmed over time.
5/5
October 23, 2018
Very good quality! Very happy with my purchase.
4/5
October 23, 2018
Package delivered on time. Clear assembly instructions. Assembly with several people is much simpler. It is a good product that meets expectations. Serious site.
5/5
October 23, 2018
Very good quality of the trampoline. Simple assembly thanks to a very clear manual.
5/5
October 23, 2018
Site concerned that products meet customer expectations. Attentive and efficient. I highly recommend.
5/5
October 22, 2018
Clear product description. Super fast delivery.
5/5
October 22, 2018
Very good product, easy to install, delivered quickly.
4/5
October 21, 2018
Everything is very good, except for the total measurement announced... the measurement does not take into account the elements outside the trampoline, by that I mean the posts! This poses major problems for us, particularly the impossibility of positioning 2 of them..
5/5
October 21, 2018
Good product. Good advice for making the right choice. Very fast delivery (ordered Sunday evening, delivered Wednesday morning). I can only recommend!
5/5
October 21, 2018
Everything went well: order and delivery with even a call from the supplier before confirming the order to ensure the product.
5/5
October 21, 2018
Great contact - I called twice and left a message and got my answers immediately - very good service -
5/5
October 18, 2018
Good
5/5
October 18, 2018
Phone contact with a very helpful advisor: product recommended suited my request. No complaints about the phone advice or the online order. Quick reception. Thank you.
5/5
October 17, 2018
Very good product.
5/5
October 17, 2018
Order related to the trampoline warranty, handled very quickly without any issues.
5/5
October 17, 2018
Material meets expectations. Great professionalism as I was contacted by phone to ensure the relevance of the ordered product.
5/5
October 17, 2018
Very good product. Fast delivery. Very good telephone assistance and the person was very friendly. I recommend for their deadlines, quality of products...
5/5
October 16, 2018
France trampoline offers good and genuine high-end products, our children love the zip line. Certainly more expensive than elsewhere, but as with everything, quality and robustness have no price. No, really a reasonable price for a good quality product.
3/5
October 16, 2018
The Apollo 500 trampoline is of excellent quality. However, the assembly instructions are poorly written: they are not up to date (they do not mention the provided bungee cords), and they are not precise enough to allow for a good assembly on the first try, resulting in us assembling some poles upside down and wasting time. Close-up views of the details are missing.
Réponse de France Trampoline - September 15, 2018
Hello, and first of all, thank you for taking the time to leave a comment. We take note of your remarks and can assure you that we are already working on a new version of the assembly instructions, so that these inconveniences do not happen again. We apologize for the inconvenience caused and remain at your disposal for any questions. Best regards, the France Trampoline team
5/5
October 15, 2018
Efficiency, precision, quality, and impeccable carrier. Well done
5/5
October 15, 2018
Good product. I am satisfied
5/5
October 15, 2018
Perfect
3/5
October 15, 2018
Defective part preventing assembly. Fortunately, good responsiveness for customer service.
Réponse de France Trampoline - September 26, 2018
Hello, and thank you for taking the time to leave a comment. We apologize for the inconvenience caused, and we wish you good games with your soccer goal! Best regards, the France Trampoline team
5/5
October 15, 2018
Fast shipping, item matching the description. Package in good condition and polite delivery person
5/5
October 14, 2018
I really appreciated the short shipping time and I greatly appreciated the help in organizing the delivery. Package arrived intact. Good quality product.
5/5
October 14, 2018
Great as usual
5/5
October 14, 2018
Order placed without any problem. Very fast delivery by carrier. Very good robust product with a simple assembly principle but still requiring time. Plan to have someone strong among the assemblers. Quality jumping mat and demanding for jumps. Very good finishes in the different elements. There is a cost but the quality is indeed present for demanding jumpers.
3/5
October 14, 2018
I rated this order as average not for the trampoline, but for the carrier. First, the delivery hours from 10 am to 5 pm are not compatible with our lifestyle, and moreover, the delivery person was very unfriendly.
Réponse de France Trampoline - September 17, 2018
Hello, we are sorry that the delivery of your trampoline did not fully meet your satisfaction, and we regret this attitude which is not up to the quality of service we strive to provide. Nevertheless, we wish you very good times on your trampoline! Best regards, the France Trampoline team
5/5
October 14, 2018
Very good
5/5
October 13, 2018
Fast delivery. Trampoline easy to assemble. It seems to be of very good quality.
5/5
October 12, 2018
Very good
5/5
October 12, 2018
Very professional
5/5
October 11, 2018
Very easy to order spare parts
5/5
October 11, 2018
Nothing to say. Perfect from start to finish at the top of the quality
5/5
October 11, 2018
Fast, efficient, professional (phone verification of the dimensions of the replacement parts before shipping)
5/5
October 11, 2018
Very professional telephone advisor.
4/5
October 11, 2018
Very well delivered on time
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