Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
8 août 2018
Excellent product due to its design and robustness. The test of this trampoline being used by many small children without any degradation is a very good test that makes us express our great satisfaction.
4/5
8 août 2018
Fairly quick delivery, good quality product, nothing to compare with an original tarp, I am satisfied with my purchase. One small remark, it was packaged in a plastic bag, which does not protect the tarp in case of tearing or otherwise; knowing the carriers.....
5/5
8 août 2018
I easily found what I was looking for and the delivery was very quick.
5/5
8 août 2018
Top
5/5
8 août 2018
Perfect
5/5
8 août 2018
Excellent product.
4/5
8 août 2018
Good service
5/5
8 août 2018
Everything went very well; nothing to complain about.
5/5
7 août 2018
Perfect
5/5
7 août 2018
Very very satisfied! The team contacted me before validating my order because the ordered elements did not match the same trampoline and the parts could be exchanged before shipping.
5/5
7 août 2018
To all those hesitating between different trampoline sellers, I have only one piece of advice to give: "You can choose France trampoline". Kudos to the team who is always listening to you and guiding you to help you make your choice. Delivery as planned. Trampoline well packaged with an easy-to-understand manual. Plan for 2 people for assembly. In short, very satisfied with our choice (jum'up 360)
5/5
7 août 2018
A PERFECT SERVICE WITH A LOT OF SERIOUSNESS. I HAD A PROBLEM REGARDING THE DELIVERY BUT WHICH DOES NOT CONCERN YOU BUT I WANTED TO INFORM YOU BECAUSE I HAD REQUESTED THAT THE ITEM BE SENT TO ME BY CRONOPOST HENCE A COST. AND THE DELIVERY PERSON ABSOLUTELY REFUSED TO DELIVER TO MY HOME AS PLANNED, WE HAD A STRONG VERBAL ALTERCATION THAT I REPORTED TO THE CUSTOMER SERVICE OF THE SUPPLIER AT CHRONOPOST. IT'S A SHAME THAT YOU OFFERED THIS SERVICE BECAUSE REALLY AS FAR AS YOU ARE CONCERNED, EXCELLENT CUSTOMER SERVICE. BEST REGARDS ***
4/5
7 août 2018
Quality product. Clear assembly instructions.
4/5
7 août 2018
I recommend France Trampoline, quality item, and very well secured for children. Just one downside: the zipper for the opening is too narrow to get inside the trampoline, no support handle, which means that you pull on the zipper at the risk of breaking it.
5/5
7 août 2018
excellent
5/5
7 août 2018
Quality product, and fast delivery.
5/5
7 août 2018
Impeccable service. Simple order, compliant delivery.
5/5
7 août 2018
Best service!!!
5/5
6 août 2018
I placed my order by phone and had a listener who was patient, precise, and clear. I would not hesitate to do it again if needed, thank you, best regards
3/5
6 août 2018
The material is very good despite a missing part (clamp) The online instructions do not match the current model; the same goes for the main paper instructions. Main problem: the package tracking system is completely failing; I had to call three times to get information and make an appointment directly with the last carrier.
Réponse de France Trampoline - 7 juin 2018
Hello, thank you for your comment. Please feel free to contact us at the following address contacte-trampoline.com for the missing part. We are sorry that the delivery did not bring you complete satisfaction. We take note of your comment to improve the service offered. The France trampoline Team
4/5
6 août 2018
good service
5/5
6 août 2018
Fast delivery, quality trampoline, easy assembly. I recommend! Thank you
5/5
6 août 2018
Nothing to report. Everything was ok and compliant. Super product
5/5
6 août 2018
perfect! as usual
2/5
6 août 2018
delivery time not compliant
Réponse de France Trampoline - 8 juillet 2018
Hello, Thank you for taking the time to write to us. When you placed your order, it was indicated that some items were awaiting restocking for July 13. Unfortunately, for technical reasons, we cannot partially ship an order. Your order could be prepared as soon as the missing item is received and was delivered to you within 48 hours. We remain at your disposal for any questions, the France Trampoline team.
4/5
6 août 2018
The installation guide is more than succinct, you should specify the installation height and the minimum or maximum gap between the top and bottom bands regarding the product I purchased.
5/5
6 août 2018
very good
5/5
6 août 2018
Everything super
5/5
6 août 2018
Very good service provided, company contact to ensure the order's compliance
5/5
6 août 2018
Verification done to ensure that we had selected the right fabric for our trampoline. TB A bit of uncertainty regarding delivery times (hours confirmed by SMS were not respected) Our daughter is delighted (the pink border of the mat is wonderful for her) that's the main thing. After the heatwave, she will really be able to enjoy it
5/5
6 août 2018
Very good
5/5
5 août 2018
A small problem noted with the first order which was taken into account by customer service. It is for having resolved our problem quickly that I give a score of 5 because mistakes happen, but that they are resolved nowadays is rare, it is easy nowadays to keep pushing the blame without ever taking responsibility. Service and responsiveness Top Bravo to you
5/5
5 août 2018
Excellent service, efficient and accommodating
3/5
5 août 2018
Very good product but too long delays.
Réponse de France Trampoline - 3 juin 2018
Hello, Thank you for taking the time to write to us. We would like to apologize for the delivery delays of your order. However, you ordered one or more items that are "awaiting restocking". Unfortunately, for technical reasons, we cannot partially ship an order. Your order could be prepared as soon as the missing item is received and was delivered to you within 24 hours. We remain at your disposal for any questions, the France Trampoline team.
5/5
5 août 2018
Very professional. Very fast.
5/5
5 août 2018
Great! Easy to assemble, even alone (better with two though), great quality, super stable. The nets are very resistant. An investment worth it!
5/5
5 août 2018
Nothing to report. GOOD RECEPTION. CORDIAL AND HELPFUL DELIVERY PERSON.
5/5
5 août 2018
Perfect.
5/5
4 août 2018
As usual: product description accurate, delivery times respected, correct quality/price ratio.
5/5
4 août 2018
Very good review, the product is perfectly suitable, the delivery was very fast. Moreover, customer service contacted us by phone to ensure the correct dimensions.
4/5
3 août 2018
The trampoline was delivered quickly; we managed to assemble it easily, the explanations being very clear. The net wasn't even set up when our little girl of 3 and a half was jumping on it. For now, we are satisfied with our purchase; the material seems serious... to be seen over time....
5/5
3 août 2018
Very good. I was even contacted after placing my order to confirm my choice. Very good service!
5/5
3 août 2018
I am very satisfied with my order, quick processing and effective follow-up, delivery within the agreed time and excellent communication with the transport team, trampoline very well packaged, wrapped on a pallet, and trampoline of very good quality, solid, and aesthetically pleasing as well. One negative point to mention, the assembly instructions! Not clear as it is all in pictograms, difficult to decipher if you are not a skilled handyman! We managed with the help of videos found online.
5/5
3 août 2018
Friendly telephone reception, very professional advice. Fast delivery. The whole family (from the smallest to the largest) joyfully enjoys this octagonal trampoline. I highly recommend this company.
4/5
2 août 2018
After the order was placed, we were delivered very quickly. Delivery time shorter than expected.
5/5
2 août 2018
As usual! (I am on my 3rd one (one every 5 years). Great advice and a product that makes my now teenage children happy! Intensive use with a product that lasts!
5/5
2 août 2018
I needed information to buy parts and I received quick responses, and this is not the first time I have recommended this site to 3 people who ordered from your site and they are delighted.
5/5
2 août 2018
A very friendly salesperson did their best to provide an answer to my inquiry. FRANCE TRAMPOLINE is a very professional supplier and attentive to its customers. I am very satisfied.
5/5
2 août 2018
Nothing to report. Everything went well.
5/5
2 août 2018
I ordered by phone. A charming and efficient gentleman answered me. The sale was done immediately and I was delivered 3 days later. A real pleasure, the service is excellent!!!!
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