Avis clients France Trampoline

Very fast delivery

Fast delivery, first tests very satisfactory, the quality seems excellent

Very good!

Full satisfaction Nothing to add

No problem

very happy with my product the delivery was fast

Perfect for the trampoline, correct for the net.

Very good

5 stars - excellent!

Good part for my trampoline.

Good overall despite the broken top of the pole but quick resend

Perfect

Hello After realizing that 2 pieces were missing for the assembly of the trampoline, I contacted customer service. I was very well received and my request was immediately taken into account. I was trusted and I must admit that it is very pleasant to be heard. Not only did the person online notify the error but also corrected it very quickly. I received the parts within 2 days following my call. It is quite rare for customer service to be so professional, so I wanted to give my opinion.

The carrier did not deliver within the scheduled time slot (8am - 11am), indicated by email that I would be delivered on the scheduled day (so waiting on site all day) then at 7pm a new email stating that I would not be delivered on the scheduled day but the next day without specifying hours... ultimately delivery at 4pm the day after the scheduled day. On the delivery slip, the instructions for delivery to the neighbor in case of absence were not indicated: they were on the package that the delivery person probably did not check...

Excellent in every way.

Thank you for the phone verifications, which are a proof of quality!

Well advised and fast shipping.

Very good product, very good service.

Good phone reception.

Very satisfied with the choice and purchase of the trampoline from France Trampoline, quality products and services, efficient and quick after-sales service.

Top-notch customer service, order received quickly and installed right away, thank you for this efficiency!!

Very professional with a quick phone call beforehand to confirm the accuracy of the order, perfect.

Nothing to complain about! Order made by phone for spare parts. Accurate advice to choose the parts I needed.

Perfect

Good

Good quality material. Assembly instructions could be more explicit. Timely delivery. We are satisfied.

Impeccable

Good advice over the phone, delivered very quickly, with a renowned carrier. Perfect packaging, the children are happy to have moved from a diameter of 360 to 430. By the way, I changed brands and I do not regret it.

Excellent product due to its design and robustness. The test of this trampoline being used by many small children without any degradation is a very good test that makes us express our great satisfaction.

Fairly quick delivery, good quality product, nothing to compare with an original tarp, I am satisfied with my purchase. One small remark, it was packaged in a plastic bag, which does not protect the tarp in case of tearing or otherwise; knowing the carriers.....

I easily found what I was looking for and the delivery was very quick.

Top

Perfect

Excellent product.

Good service

Everything went very well; nothing to complain about.

Perfect

Very very satisfied! The team contacted me before validating my order because the ordered elements did not match the same trampoline and the parts could be exchanged before shipping.

To all those hesitating between different trampoline sellers, I have only one piece of advice to give: "You can choose France trampoline". Kudos to the team who is always listening to you and guiding you to help you make your choice. Delivery as planned. Trampoline well packaged with an easy-to-understand manual. Plan for 2 people for assembly. In short, very satisfied with our choice (jum'up 360)

A PERFECT SERVICE WITH A LOT OF SERIOUSNESS. I HAD A PROBLEM REGARDING THE DELIVERY BUT WHICH DOES NOT CONCERN YOU BUT I WANTED TO INFORM YOU BECAUSE I HAD REQUESTED THAT THE ITEM BE SENT TO ME BY CRONOPOST HENCE A COST. AND THE DELIVERY PERSON ABSOLUTELY REFUSED TO DELIVER TO MY HOME AS PLANNED, WE HAD A STRONG VERBAL ALTERCATION THAT I REPORTED TO THE CUSTOMER SERVICE OF THE SUPPLIER AT CHRONOPOST. IT'S A SHAME THAT YOU OFFERED THIS SERVICE BECAUSE REALLY AS FAR AS YOU ARE CONCERNED, EXCELLENT CUSTOMER SERVICE. BEST REGARDS ***

Quality product. Clear assembly instructions.

I recommend France Trampoline, quality item, and very well secured for children. Just one downside: the zipper for the opening is too narrow to get inside the trampoline, no support handle, which means that you pull on the zipper at the risk of breaking it.

excellent

Quality product, and fast delivery.

Impeccable service. Simple order, compliant delivery.

Best service!!!

I placed my order by phone and had a listener who was patient, precise, and clear. I would not hesitate to do it again if needed, thank you, best regards

The material is very good despite a missing part (clamp) The online instructions do not match the current model; the same goes for the main paper instructions. Main problem: the package tracking system is completely failing; I had to call three times to get information and make an appointment directly with the last carrier.

good service

Fast delivery, quality trampoline, easy assembly. I recommend! Thank you