Avis clients France Trampoline

4.7 /5
21475 avis clients
5/5
July 18, 2018
Nothing to say, delivered in 48 hours, and good explanatory manual. The 460 is long to install, but what space! It seems to be sturdy, we'll see over time... Very satisfied!
5/5
July 18, 2018
Conforms
5/5
July 17, 2018
Very good welcome and very good responsiveness.
4/5
July 17, 2018
Good product. The assembly instructions could be improved.
4/5
July 17, 2018
Product conforms to my expectations....not easy to adjust in height despite the fairly explanatory manual. ...the children are having a great time and that's the main thing!
5/5
July 17, 2018
GOOD
5/5
July 17, 2018
Very good purchase, very fast delivery
5/5
July 17, 2018
I never leave reviews but here, I was very pleasantly surprised, because for the purchase of a part costing around *** euros, they took the time to call me to confirm that the part would fit my trampoline, I found that very professional and very commercial, and indeed, I received the part as requested, congratulations anyway.
4/5
July 17, 2018
-
4/5
July 17, 2018
Very fast order tracking and reception. I recommend.
5/5
July 16, 2018
Good listening, simple, clear, quick response,
5/5
July 16, 2018
Very good service and very good adapted product. We appreciated that the company called us to verify that the order was correct before validating it.
5/5
July 16, 2018
Purchase of a net for trampoline, the old one was quite worn out! Happy to find the necessary parts without any problem and also to benefit from the latest innovations. Perfect
5/5
July 16, 2018
Well-organized site, fluid menus, well-thought-out window transitions. Order placed without any problem, the 3D secure gives confidence. Impeccable order tracking with details on the delivered package, fast delivery. Efficient transport provider, the call platform to confirm delivery is in France and their response is immediate. You can feel a real desire to offer quality service from start to finish. Bravo.
5/5
July 16, 2018
Very good
4/5
July 16, 2018
very good quality, it makes a difference
2/5
July 16, 2018
The problem is the delivery! We received the trampoline on June 21, we are on July 13 and the children cannot use the trampoline because there were missing parts in the delivery, damaged package.... so we are still waiting for the missing parts.
Réponse de France Trampoline - June 14, 2018
Hello, and thank you for taking the time to leave a comment despite your disappointment regarding the delivery of your trampoline. Unfortunately, some packages can indeed be opened or damaged during transport, regardless of our will. However, we confirm that the missing parts have been resent, and we hope that the moments spent on your trampoline will make you forget the delivery issues! We remain at your disposal, the France Trampoline team.
5/5
July 15, 2018
Listening and very good advice regarding what you are looking for in terms of model.
5/5
July 14, 2018
This product seems to be of very good quality (to be followed over time), fast delivery. Very good.
5/5
July 13, 2018
Very good product Delivery in 48h Excellent phone contact.
4/5
July 13, 2018
The only downside is that the delivery was made unexpectedly without notifying us. We were at home so everything went well.
5/5
July 12, 2018
I ordered through a person I had already dealt with for my first order, she was able to listen to my needs and was very helpful.
5/5
July 12, 2018
Spare parts easily available online.
5/5
July 12, 2018
The product completely meets my expectations.
5/5
July 12, 2018
Excellent as it arrived before the scheduled date.
4/5
July 12, 2018
France Trampoline is a regular supplier for me. After a trampoline, I bought a zip line. For both, complete satisfaction with the design of the equipment and the quality of service and contact.
4/5
July 12, 2018
Fast service.
5/5
July 12, 2018
Top service and a very large selection! but we are well guided towards what suits us.
4/5
July 11, 2018
The delivered product is completely satisfactory. It replaces an old trampoline mat, several attachments of which had given way, and many were weakened. The order was facilitated by all the useful indications to avoid any dimension errors. It is unnecessary to call us to make this verification... But it's a pity that the delivery to a Relay Point did not work at the time of the order: a computer problem to solve, which would have allowed to reduce shipping costs (which can make a difference)... Now, our Marsupilami is delighted: the gain in elasticity of the new mat allows him to jump even higher.
5/5
July 11, 2018
Order placed on Friday, June 8, delivery to my home on Tuesday, June 12. Ultra fast and very serious regarding the packaging of the package. Very friendly carrier who brought the trampoline with his pallet truck into my yard (sloping ground so not easy). I am very satisfied with my order and my son is having a blast!
4/5
July 11, 2018
Perfect
5/5
July 11, 2018
The information provided was clear and complete. The product perfectly matched what the site presented
3/5
July 11, 2018
Trampoline ordered on April 29 to have it according to the announced deadlines at the time of order, the week of May 4 to 11 (holidays) when my little grandchildren were there. For info, on some sites like ***, announcement banner that delivery delays due to holidays. Not on France Trampoline. Delivered on the 11th to avoid frustrating the children, so left in its state and not assembled. Assembled on July 1 upon return of our grandchildren (I could have waited for the sales without worry if I had known and I would have received the free foot trampoline and the trampoline would have been assembled at the same time!).....and there, we realize that one spring has the two hooks in reverse.....New loss of time to call. As for the trampoline, we are very satisfied today. We are only disappointed with the non-respect of the announced delivery commitments (wrongly) and the absence of any commercial gesture due to these delays which caused great disappointment because we had announced to our little ones the arrival of the trampoline and this has indeed postponed the use of this trampoline by a month and a half for these little children living far from us.
Réponse de France Trampoline - April 30, 2018
Hello, and first of all thank you for taking the time to leave a comment. We are sorry that the late delivery of your trampoline was frustrating for your grandchildren, we can completely imagine the impatience. However, we have checked your order file and according to our information you were contacted on May 2 for the appointment for delivery, but only responded on May 9, which explains this abnormally long delay indeed. We hope that your trampoline will now bring you complete satisfaction, and we remain at your disposal for any questions or additional information. The France Trampoline team
5/5
July 11, 2018
It was the first time I ordered from your site and not only was I very satisfied with your shipment, but also with the information provided by your team. (which allowed me to arrange the safety net). Thank you!
5/5
July 11, 2018
Very conscientious, serious and attentive
5/5
July 11, 2018
good follow-up of the order, delivered within the expected time, good information about the date and time of delivery, product in line with our expectations. The free delivery is a real plus.
5/5
July 11, 2018
Perfect
5/5
July 10, 2018
Easy order, fast delivery and package in good condition. Trampoline seems to be of very good quality, assembly took longer than expected (2 good hours), customer service is great
5/5
July 10, 2018
very good welcome excellent advice
5/5
July 10, 2018
The trampoline is of excellent quality and we are delighted with the customer service. You can order with peace of mind
4/5
July 10, 2018
good responsiveness and good customer service
5/5
July 10, 2018
Very satisfied with your product and your responsiveness for delivery..
4/5
July 10, 2018
perfect for the clarity of the site, information and telephone reception, a downside for the delivery in 3 times, and a carrier unclear about delivery times: too wide slots and not respected, regards
5/5
July 10, 2018
Very good product, sturdy and reassuring for children and parents. Delivery was on time.
4/5
July 10, 2018
Nothing to report. Very good quality
5/5
July 10, 2018
Very good
4/5
July 10, 2018
I didn't find the right product at first, resulting in an order error
5/5
July 10, 2018
good service and very good telephone information
4/5
July 10, 2018
no contact from the delivery person who arrived unexpectedly
5/5
July 10, 2018
Very good purchase. Fast and efficient
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