Avis clients France Trampoline

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excellent

Fast delivery, super responsive after-sales service

Top-notch after-sales service!!

After-sales service on trampoline: incorrect technical advice, delivered product incompatible and dangerous, return was okay. New order, once again proposed solution incompatible, fortunately we checked... 1st delivery: package arrived completely destroyed (burst + broken parts): refused 2nd delivery: package once again burst and damaged parts: I kept the product out of despair, it is usable although damaged. A lot of hassle for not much...

Good quality trampoline

very good

Professional, courteous service

Very easy purchase by phone. Very friendly interlocutors. Catastrophic delivery due to the use of the DPD service provider.

I ordered samples for a future order, fast delivery and as expected.

As of today (3 weeks after purchase and assembly), we are very satisfied with the product. The contact with the carrier for the appointment and delivery was impeccable. The assembly went well too, no major difficulties. The trampoline is of superior quality to our previous model (***). As a parent, I appreciate the very sturdy double door. The little one is having a blast and our acrobat is having a great time. I also jump on it from time to time and it holds up well. Good value for money. We will recommend it.

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Following the return service, disappointing handling on the first contact. On the second contact, you managed to assess the situation of the request. And the after-sales service was carried out. Regarding the delivery, the driver showed up in the morning while the appointment was made for the afternoon. He left a message saying that the second visit would be charged because no one was present during the delivery. After a call, he returned in the afternoon without extra cost. This nonetheless leaves a rather negative feeling about the overall service. However, I want to emphasize the quality of the material from France trampoline as it is present with many of my acquaintances, which is why despite everything I would reorder from them if I need a new trampoline.

Very fast delivery and without problems

Delivery as expected

Fast delivery, calls before arriving, as agreed

A quality service, professional, clean and efficient, nothing to complain about....

Great product that meets our expectations!

Delighted

Top

Perfect, product and delivery.

Very good :)

Very fast delivery and in accordance with the request

Quality trampoline with easy assembly. Order received quickly. The online product comparison is very practical.

Disappointed that the material was not delivered completely the first time

Very practical site. Order received on time despite the national context. Sturdy trampoline. Happy children.

Very happy with the product and the delivery

nothing very good

The contact was very good, the information provided was relevant and allowed me to make a choice easily.

Good quality material. Fast delivery

5 Nothing to add

Just 12 days to be delivered

Easy order and correct delivery

Perfect

Nothing to say

High quality trampoline

Very good quality prepared and sent very quickly

The advice is excellent and reassuring. The transport is not very reliable in terms of timing and the driver did not want to put the package in the garden.

Quality of ordered items and smoothness and speed of ordering and delivery.

I recommend France trampoline, very good advice on the phone as I hesitated between 2 trampolines. Very fast delivery. And trampoline of very good quality.

Extremely satisfied, we had made a mistake in the order and *** contacted us before sending the package because it seemed strange to him. He saved my boys' Christmas. So we changed the order together and opted for a higher envelope, thanks to the 3x without fees and thanks again to ***

Advice and products perfectly suited

very good

Good advice, fast delivery. And the product was quite easy to assemble and seems to be of good quality. Very good

Punctual,

The trampoline really meets our expectations... it's really good stuff.... we recommend.

Beautiful product

Very friendly and very available.

Very serious.

I am rather satisfied, except for the announced delivery times of 3 weeks of production... A few days before the end of the 3 weeks I receive an email informing me that it will actually be almost 2 months (surely due to overloaded production scheduling).... I had to respond expressing my disappointment for the deadline to be shortened. If the deadline had been announced from the start (not a few days before the date I thought I would receive the package), I could have been more understanding.