Avis clients France Trampoline

Very very satisfied! The team contacted me before validating my order because the ordered elements did not match the same trampoline and the parts could be exchanged before shipping.

To all those hesitating between different trampoline sellers, I have only one piece of advice to give: "You can choose France trampoline". Kudos to the team who is always listening to you and guiding you to help you make your choice. Delivery as planned. Trampoline well packaged with an easy-to-understand manual. Plan for 2 people for assembly. In short, very satisfied with our choice (jum'up 360)

A PERFECT SERVICE WITH A LOT OF SERIOUSNESS. I HAD A PROBLEM REGARDING THE DELIVERY BUT WHICH DOES NOT CONCERN YOU BUT I WANTED TO INFORM YOU BECAUSE I HAD REQUESTED THAT THE ITEM BE SENT TO ME BY CRONOPOST HENCE A COST. AND THE DELIVERY PERSON ABSOLUTELY REFUSED TO DELIVER TO MY HOME AS PLANNED, WE HAD A STRONG VERBAL ALTERCATION THAT I REPORTED TO THE CUSTOMER SERVICE OF THE SUPPLIER AT CHRONOPOST. IT'S A SHAME THAT YOU OFFERED THIS SERVICE BECAUSE REALLY AS FAR AS YOU ARE CONCERNED, EXCELLENT CUSTOMER SERVICE. BEST REGARDS ***

Quality product. Clear assembly instructions.

I recommend France Trampoline, quality item, and very well secured for children. Just one downside: the zipper for the opening is too narrow to get inside the trampoline, no support handle, which means that you pull on the zipper at the risk of breaking it.

excellent

Quality product, and fast delivery.

Impeccable service. Simple order, compliant delivery.

Best service!!!

I placed my order by phone and had a listener who was patient, precise, and clear. I would not hesitate to do it again if needed, thank you, best regards

The material is very good despite a missing part (clamp) The online instructions do not match the current model; the same goes for the main paper instructions. Main problem: the package tracking system is completely failing; I had to call three times to get information and make an appointment directly with the last carrier.

good service

Fast delivery, quality trampoline, easy assembly. I recommend! Thank you

Nothing to report. Everything was ok and compliant. Super product

perfect! as usual

delivery time not compliant

The installation guide is more than succinct, you should specify the installation height and the minimum or maximum gap between the top and bottom bands regarding the product I purchased.

very good

Everything super

Very good service provided, company contact to ensure the order's compliance

Verification done to ensure that we had selected the right fabric for our trampoline. TB A bit of uncertainty regarding delivery times (hours confirmed by SMS were not respected) Our daughter is delighted (the pink border of the mat is wonderful for her) that's the main thing. After the heatwave, she will really be able to enjoy it

Very good

A small problem noted with the first order which was taken into account by customer service. It is for having resolved our problem quickly that I give a score of 5 because mistakes happen, but that they are resolved nowadays is rare, it is easy nowadays to keep pushing the blame without ever taking responsibility. Service and responsiveness Top Bravo to you

Excellent service, efficient and accommodating

Very good product but too long delays.

Very professional. Very fast.

Great! Easy to assemble, even alone (better with two though), great quality, super stable. The nets are very resistant. An investment worth it!

Nothing to report. GOOD RECEPTION. CORDIAL AND HELPFUL DELIVERY PERSON.

Perfect.

As usual: product description accurate, delivery times respected, correct quality/price ratio.

Very good review, the product is perfectly suitable, the delivery was very fast. Moreover, customer service contacted us by phone to ensure the correct dimensions.

The trampoline was delivered quickly; we managed to assemble it easily, the explanations being very clear. The net wasn't even set up when our little girl of 3 and a half was jumping on it. For now, we are satisfied with our purchase; the material seems serious... to be seen over time....

Very good. I was even contacted after placing my order to confirm my choice. Very good service!

I am very satisfied with my order, quick processing and effective follow-up, delivery within the agreed time and excellent communication with the transport team, trampoline very well packaged, wrapped on a pallet, and trampoline of very good quality, solid, and aesthetically pleasing as well. One negative point to mention, the assembly instructions! Not clear as it is all in pictograms, difficult to decipher if you are not a skilled handyman! We managed with the help of videos found online.

Friendly telephone reception, very professional advice. Fast delivery. The whole family (from the smallest to the largest) joyfully enjoys this octagonal trampoline. I highly recommend this company.

After the order was placed, we were delivered very quickly. Delivery time shorter than expected.

As usual! (I am on my 3rd one (one every 5 years). Great advice and a product that makes my now teenage children happy! Intensive use with a product that lasts!

I needed information to buy parts and I received quick responses, and this is not the first time I have recommended this site to 3 people who ordered from your site and they are delighted.

A very friendly salesperson did their best to provide an answer to my inquiry. FRANCE TRAMPOLINE is a very professional supplier and attentive to its customers. I am very satisfied.

Nothing to report. Everything went well.

I ordered by phone. A charming and efficient gentleman answered me. The sale was done immediately and I was delivered 3 days later. A real pleasure, the service is excellent!!!!

TOP customer service!

Very good, very good item, fast delivery.

Some difficulties on the site to find the parts for my old trampoline... but a telephone reception that was truly PERFECT.

Perfect.

Good telephone reception. Impeccable item.

Transport a bit expensive.

Delivery time respected. Item conforms to the description and my expectations. The assembly instructions could be a bit more detailed.

Excellent in every way.

Product corresponding to our expectations. Fast delivery.