Avis clients France Trampoline

4.7 /5
21475 avis clients
5/5
February 5, 2019
Fast, perfect.
5/5
February 5, 2019
Very satisfied although it is not yet assembled given the season, satisfaction with the phone calls made after the purchase.
5/5
February 4, 2019
Fast and smooth order.
5/5
February 3, 2019
Great.
4/5
February 1, 2019
Perfect but not possible to assemble alone.
4/5
January 31, 2019
Despite a second delivery, my net remains loose after a week of use.
4/5
January 29, 2019
Well-documented order, delivery on time.
5/5
January 28, 2019
Product conforms to the site and received within the agreed timeframe.
5/5
January 28, 2019
Very good products and of very good quality!
4/5
January 28, 2019
Very professional, fast, and very serious.
4/5
January 26, 2019
-
5/5
January 24, 2019
excellent
5/5
January 23, 2019
Fast delivery, super responsive after-sales service
5/5
January 23, 2019
Top-notch after-sales service!!
1/5
January 23, 2019
After-sales service on trampoline: incorrect technical advice, delivered product incompatible and dangerous, return was okay. New order, once again proposed solution incompatible, fortunately we checked... 1st delivery: package arrived completely destroyed (burst + broken parts): refused 2nd delivery: package once again burst and damaged parts: I kept the product out of despair, it is usable although damaged. A lot of hassle for not much...
Réponse de France Trampoline - January 8, 2019
Hello, thank you for your comment. We sincerely apologize for the handling of your order, which is far from the quality of service we strive to provide. Issues with compatibility of spare parts, just like delivery problems, can happen, but it is true that the accumulation of inconveniences in your case is simply unacceptable. We hope that the commercial gesture granted on the second net will allow you to fully enjoy your installation. We renew our apologies and remain at your disposal for any further information. Best regards, the France Trampoline team
5/5
January 23, 2019
Good quality trampoline
5/5
January 22, 2019
very good
5/5
January 22, 2019
Professional, courteous service
4/5
January 21, 2019
Very easy purchase by phone. Very friendly interlocutors. Catastrophic delivery due to the use of the DPD service provider.
5/5
January 20, 2019
I ordered samples for a future order, fast delivery and as expected.
4/5
January 20, 2019
As of today (3 weeks after purchase and assembly), we are very satisfied with the product. The contact with the carrier for the appointment and delivery was impeccable. The assembly went well too, no major difficulties. The trampoline is of superior quality to our previous model (***). As a parent, I appreciate the very sturdy double door. The little one is having a blast and our acrobat is having a great time. I also jump on it from time to time and it holds up well. Good value for money. We will recommend it.
4/5
January 19, 2019
****
3/5
January 13, 2019
Following the return service, disappointing handling on the first contact. On the second contact, you managed to assess the situation of the request. And the after-sales service was carried out. Regarding the delivery, the driver showed up in the morning while the appointment was made for the afternoon. He left a message saying that the second visit would be charged because no one was present during the delivery. After a call, he returned in the afternoon without extra cost. This nonetheless leaves a rather negative feeling about the overall service. However, I want to emphasize the quality of the material from France trampoline as it is present with many of my acquaintances, which is why despite everything I would reorder from them if I need a new trampoline.
Réponse de France Trampoline - December 26, 2018
Hello, and thank you for taking the time to leave us a comment. We apologize for these delivery issues that are beyond our control, and we wish you very good moments on your trampoline! Best regards, the France Trampoline team
5/5
January 12, 2019
Very fast delivery and without problems
5/5
January 12, 2019
Delivery as expected
5/5
January 11, 2019
Fast delivery, calls before arriving, as agreed
5/5
January 10, 2019
A quality service, professional, clean and efficient, nothing to complain about....
5/5
January 10, 2019
Great product that meets our expectations!
4/5
January 9, 2019
Delighted
5/5
January 9, 2019
Top
5/5
January 9, 2019
Perfect, product and delivery.
5/5
January 8, 2019
Very good :)
5/5
January 8, 2019
Very fast delivery and in accordance with the request
5/5
January 8, 2019
Quality trampoline with easy assembly. Order received quickly. The online product comparison is very practical.
3/5
January 8, 2019
Disappointed that the material was not delivered completely the first time
Réponse de France Trampoline - December 21, 2018
Hello, and first of all thank you for taking the time to leave us a comment. We are sorry that your order was only partially delivered to you at first. Our sales service then sent you the missing part so that you could properly install your cover. We apologize for this inconvenience and wish you good times on your trampoline! Best regards, the France Trampoline team
5/5
January 8, 2019
Very practical site. Order received on time despite the national context. Sturdy trampoline. Happy children.
5/5
January 8, 2019
Very happy with the product and the delivery
5/5
January 8, 2019
nothing very good
5/5
January 8, 2019
The contact was very good, the information provided was relevant and allowed me to make a choice easily.
5/5
January 7, 2019
Good quality material. Fast delivery
5/5
January 7, 2019
5 Nothing to add
4/5
January 7, 2019
Just 12 days to be delivered
5/5
January 7, 2019
Easy order and correct delivery
5/5
January 7, 2019
Perfect
5/5
January 7, 2019
Nothing to say
5/5
January 6, 2019
High quality trampoline
5/5
January 6, 2019
Very good quality prepared and sent very quickly
4/5
January 6, 2019
The advice is excellent and reassuring. The transport is not very reliable in terms of timing and the driver did not want to put the package in the garden.
5/5
January 6, 2019
Quality of ordered items and smoothness and speed of ordering and delivery.
5/5
January 6, 2019
I recommend France trampoline, very good advice on the phone as I hesitated between 2 trampolines. Very fast delivery. And trampoline of very good quality.
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