Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
8 novembre 2018
Excellent after-sales service. Excellent site, we are very satisfied
5/5
8 novembre 2018
on-time delivery. Product not yet used
5/5
7 novembre 2018
advised advice when ordering. Fast delivery assembly a bit long but the instructions are relatively clear
5/5
7 novembre 2018
Quality service and very fast, I highly recommend!
5/5
7 novembre 2018
Excellent
5/5
7 novembre 2018
Very serious site, they call you to verify your order. The possibility of having a phone contact is very appreciated and moreover the interlocutors are nice, efficient. very good responsiveness and speed of dispatch
4/5
7 novembre 2018
Order conforms.
5/5
6 novembre 2018
Very good, deliveries and the equipment in perfect condition.
5/5
6 novembre 2018
Net received without issue after three days. Impeccable, nothing to complain about
5/5
6 novembre 2018
Good products, fast delivery and especially the call from an advisor to validate the conformity of the products in my order is greatly appreciated
5/5
6 novembre 2018
delivery as planned product conforms and very good. Not too complicated for assembly. still requires 2 or 3 people to be efficient and quick. the happiness of the children now ...
5/5
6 novembre 2018
-
5/5
5 novembre 2018
Nothing to say, impeccable product, delivery time respected
4/5
5 novembre 2018
product conforms to the description and my teenage children are fully enjoying it. Delivery was very quick and within the announced deadlines.
5/5
5 novembre 2018
Top quality 360 trampoline, easy assembly, both kids and adults are delighted
5/5
5 novembre 2018
I put the cover on which fits very well thank you
1/5
4 novembre 2018
two months delay before providing the requested material and more than 10 reminders. you can check the emails and all the excuses you provided me. Unworthy of a professional! ***
Réponse de France Trampoline - 12 juillet 2018
Hello, First of all, we thank you for taking the time to leave a comment. Regarding your order for a custom trampoline, it has indeed and unfortunately been a victim of a delay beyond our control in its manufacturing and delivery. We sincerely apologize for the inconveniences caused and remain at your disposal for any questions or comments. Best regards, the France Trampoline team
5/5
4 novembre 2018
Very good product
4/5
4 novembre 2018
Quality material
5/5
4 novembre 2018
Quality product. Fast delivery.
5/5
1 novembre 2018
Very satisfied
5/5
31 octobre 2018
VERY GOOD
5/5
31 octobre 2018
Extremely responsive! Excellent customer service
5/5
30 octobre 2018
no problem. From order to delivery
5/5
30 octobre 2018
Everything is great!! Both the trampoline and the phone reception.
4/5
29 octobre 2018
Very good phone reception. But the price of spare parts is too expensive, but I still recommend your site because the products are of good quality.
5/5
29 octobre 2018
Everything is perfect.
5/5
28 octobre 2018
Very practical samples.
5/5
28 octobre 2018
Very clear website. Order received and in good condition.
5/5
26 octobre 2018
Nothing to report, service in line with the order. Package well packaged.
5/5
26 octobre 2018
A top responsiveness. I had left a written message on my order, the salesperson called me right away. It's great, thank you.
5/5
25 octobre 2018
Perfect product, meets our request, very simple to purchase and top delivery, thank you.
5/5
24 octobre 2018
Order delivered the day after tomorrow. Exactly as on the site.
3/5
24 octobre 2018
Site difficult to make a choice. However, the reception and explanation over the phone were really top-notch. Very, very poor delivery (outsourced)... shameful, gave a very bad image of the brand.
Réponse de France Trampoline - 8 octobre 2018
Hello, and thank you for taking the time to leave a comment. We are sorry that the ordering process on our site, as well as the delivery of your trampoline, did not meet your satisfaction. We take note of your two remarks and commit to paying even more attention to these two points in the future. We remain at your disposal for any comments, the France Trampoline team.
5/5
23 octobre 2018
Following the phone call, very good explanation.
5/5
23 octobre 2018
Delivery met expectations and was on time as agreed by phone with the carrier. Trampoline easy to assemble (allow at least 2-3 hours). It seems robust: to be confirmed over time.
5/5
23 octobre 2018
Very good quality! Very happy with my purchase.
4/5
23 octobre 2018
Package delivered on time. Clear assembly instructions. Assembly with several people is much simpler. It is a good product that meets expectations. Serious site.
5/5
23 octobre 2018
Very good quality of the trampoline. Simple assembly thanks to a very clear manual.
5/5
23 octobre 2018
Site concerned that products meet customer expectations. Attentive and efficient. I highly recommend.
5/5
22 octobre 2018
Clear product description. Super fast delivery.
5/5
22 octobre 2018
Very good product, easy to install, delivered quickly.
4/5
21 octobre 2018
Everything is very good, except for the total measurement announced... the measurement does not take into account the elements outside the trampoline, by that I mean the posts! This poses major problems for us, particularly the impossibility of positioning 2 of them..
5/5
21 octobre 2018
Good product. Good advice for making the right choice. Very fast delivery (ordered Sunday evening, delivered Wednesday morning). I can only recommend!
5/5
21 octobre 2018
Everything went well: order and delivery with even a call from the supplier before confirming the order to ensure the product.
5/5
21 octobre 2018
Great contact - I called twice and left a message and got my answers immediately - very good service -
5/5
18 octobre 2018
Good
5/5
18 octobre 2018
Phone contact with a very helpful advisor: product recommended suited my request. No complaints about the phone advice or the online order. Quick reception. Thank you.
5/5
17 octobre 2018
Very good product.
5/5
17 octobre 2018
Order related to the trampoline warranty, handled very quickly without any issues.
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