Avis clients France Trampoline

4.7 /5
22129 avis clients
5/5
June 14, 2019
Excellent. Very fast delivery and particularly friendly delivery person.
5/5
June 14, 2019
The trampoline arrived complete, easy to assemble and of good quality. Delighted.
5/5
June 14, 2019
Fast delivery, product in good condition.
5/5
June 13, 2019
very satisfied
4/5
June 13, 2019
Satisfactory and enlightening phone contact about the products searched; Speed of order processing over the phone. Competence of the interlocutor.
5/5
June 13, 2019
Great!
5/5
June 13, 2019
Super easy to assemble quality trampoline I recommend it to everyone
5/5
June 13, 2019
Pleasantly surprised to deal with professionals who speak perfect French!
5/5
June 13, 2019
Good quality material, perfect for 2 children aged 6 and 11.
5/5
June 13, 2019
Delivery was perfect. Material very well packaged and therefore well protected. As soon as the trampoline was set up, my children tried it out immediately and adopted it right away. Having already had a trampoline, I can say that this one is very sturdy and the materials used are of good quality.
1/5
June 13, 2019
The product that was sent to me is not the right one. I have to take steps to return it due to a shipping error. I am not at all satisfied, unlike the first order I placed a few years ago.
Réponse de France Trampoline - May 24, 2019
Hello, thank you for your comment. Indeed, in the case of a product return requested by the customer, if there was no error in preparing the order, the return is at the customer's expense. In your case, the product received is indeed the one that was ordered during online validation. The general sales conditions therefore apply. However, we remain at your disposal for any additional requests or complaints. Best regards, the France Trampoline team.
5/5
June 13, 2019
Very satisfied with the ordered product and the speed of delivery.
5/5
June 13, 2019
Fast, well packaged, product conforms to the order and of very good quality.
5/5
June 13, 2019
The cushion was sent quickly and the measurements correspond exactly to the size of my American trampoline, as assured by the customer service contacted before the order.
1/5
June 13, 2019
I paid an extra fee to be delivered the next day instead it took 5 days and I am still waiting for an explanation from you because I feel that this kind of delivery is *** to squeeze euros out of us
Réponse de France Trampoline - May 25, 2019
Hello, and thank you for bringing this comment to our attention. We fully understand your dissatisfaction, which we share, regarding the quality of the delivery service which is far from meeting the promised standards. Your case is being processed by our customer service for a refund of the delivery fees. We apologize for this delay beyond our control and remain at your disposal for any questions. Best regards, the France Trampoline team
4/5
June 12, 2019
Good material but chaotic delivery, labeling errors that led to delays. Poor delivery tracking.
5/5
June 12, 2019
Perfect and fast
4/5
June 12, 2019
The product is great but the delivery was average. The total weight of the packages was about 150kg and the delivery person dropped the packages at the end of our driveway and didn't even want to help us load the boxes into the car to move the packages a bit. Review your conditions with your carrier!
5/5
June 12, 2019
Good quality trampoline. Ideal for letting off steam and having fun...
5/5
June 12, 2019
Good advice, order arrived very quickly and quality product. Thank you
4/5
June 11, 2019
good
5/5
June 11, 2019
Excellent
4/5
June 11, 2019
A bit tedious to assemble but a lot of fun afterwards!!!
5/5
June 11, 2019
Excellent product
5/5
June 11, 2019
Very satisfied with the supply of 2 spare parts to rejuvenate a 5-year-old trampoline. The little children enjoy it
5/5
June 11, 2019
Perfect!
5/5
June 11, 2019
Really great product, better than the original. Fast, good value for money.
5/5
June 10, 2019
Excellent product.
4/5
June 10, 2019
Disappointed by the delivery service (Kuehne Nagel) but your services quickly took over to organize an appointment for the second delivery.
5/5
June 10, 2019
Product in line with our expectations. Fast delivery
5/5
June 10, 2019
super fast delivery
4/5
June 10, 2019
Product completely in accordance with the order and delivered on time
5/5
June 10, 2019
Fast delivery, very good quality products, responsive and available customer service
5/5
June 10, 2019
Fast delivery and good quality product. We are completely satisfied
2/5
June 10, 2019
great in terms of delivery but disappointed with the assembly too hard and poorly explained we took almost a day with two people...
Réponse de France Trampoline - May 10, 2019
Hello, thank you for taking the time to leave us a comment. Before any marketing, our products are tested and validated both in their use and in their assembly, and the Propulse has certainly not deviated from the rule. As a trampoline designed for intensive professional use, its assembly does indeed take more time than for a classic garden trampoline, however, our various tests did not reveal any particular difficulty. In order for us to correct the assembly instructions or even review certain elements of the product for a future version, would you be kind enough to let us know what caused you problems at contact@france-trampoline.com? We thank you in advance and remain at your disposal for any questions. The France Trampoline team
2/5
June 10, 2019
the stitching came undone after a few minutes. A product quite expensive for a stitching quality not suitable
Réponse de France Trampoline - May 19, 2019
Hello, thank you for your comment. This stitching problem is indeed not normal, could you send us a photo at contact@france-trampoline.com? We can then see together how to proceed with the replacement of the part if necessary. Remaining at your disposal, the France Trampoline team
5/5
June 10, 2019
Nothing to say
5/5
June 9, 2019
Excellent service
5/5
June 9, 2019
Correct price, delivery within a normal timeframe
4/5
June 9, 2019
Nothing to report, delivered on time. Package slightly damaged but without damage to the material. Inventory remains to be done upon our return from our trips until the end of June. Package waiting in a safe place.
5/5
June 9, 2019
Perfect
5/5
June 9, 2019
Simple and quick order and the material is always top-notch.
5/5
June 9, 2019
Very good advice, very fast delivery, quality product
5/5
June 8, 2019
VERY SATISFIED, VERY GOOD PRODUCT
5/5
June 7, 2019
Excellent quality trampoline. I recommend this site.
4/5
June 7, 2019
Good product but less qualitative than the net delivered 5 years ago with the trampoline.
5/5
June 7, 2019
Very satisfied
4/5
June 7, 2019
Very good
1/5
June 7, 2019
Disappointed because the shoe rack is not suitable for the Ovalie 360.
Réponse de France Trampoline - May 9, 2019
Hello, thank you for your comment! Our shoe rack is normally compatible with all models and brands of trampolines: would you be kind enough to send us a photo at contact@france-trampoline.com, we can then see together for an exchange or a refund of the product? We remain at your disposal, sincerely, the France Trampoline team.
4/5
June 6, 2019
Satisfied with my order at France trampoline but the delivery service leaves much to be desired as there was no appointment and a phone call 15 minutes before the delivery person's arrival. I could not receive the package as I was absent due to a death and I found my order on a pallet in front of my gate because the delivery person could not come back. Fortunately, the package was in good condition and compliant. So I am not happy with the delivery.
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