Avis clients France Trampoline

4.7 /5
21475 avis clients
5/5
March 1, 2019
Delivery compliant and on time Thank you
5/5
March 1, 2019
Spare parts for my trampoline
5/5
February 28, 2019
No problem
4/5
February 28, 2019
Product not installed so could not test it but preliminary approach very satisfactory.
3/5
February 28, 2019
Difficulty installing the inner net, we followed online videos but it wasn't simple...
Réponse de France Trampoline - January 13, 2019
Hello, and thank you for taking the time to leave a comment. We are sorry to read that the installation of your net seemed difficult to you. We have indeed tried to document as much as possible the different steps to follow to install a home net simply and without the mandatory intervention of a professional, through an assembly guide but also step-by-step videos. To complement the information provided by these supports, or for any questions or advice regarding your net or its installation, our team of experts is at your disposal from Monday to Friday from 9 am to 6 pm by phone or email: do not hesitate to contact them, they will be happy to respond to you! Best regards, the France Trampoline team
5/5
February 27, 2019
Purchase of a net to replace the one on my trampoline that had seen better days.. very well advised as I had a doubt about the diameter.. very satisfied..
5/5
February 27, 2019
Very good.
4/5
February 27, 2019
Very good, very good quality product and deadlines respected
5/5
February 27, 2019
Super service attentive. The advisors even contacted us to ensure that the order was correct because the product can be ordered I have never seen such good service BRAVO
5/5
February 27, 2019
Delivery by post impeccable.
5/5
February 26, 2019
Product meets my expectations, easy to assemble!
3/5
February 25, 2019
Assembly instructions not precise enough. Not enough bounce, not soft enough
Réponse de France Trampoline - February 6, 2019
Hello, and thank you for taking the time to leave a comment. We are sorry that the product did not completely convince you. Our customers are usually very satisfied with this trampoline which is designed to allow very young children to gently initiate themselves, and without any risk to their joints, to the joys of trampolining. Accessible to toddlers from 12 months, it has been deliberately designed with elastic bands instead of springs, which explains indeed its softer rebounds than on a classic trampoline. We remain at your disposal for any questions. Best regards, the France Trampoline team
5/5
February 25, 2019
Product as described, fast delivery. Very satisfied
4/5
February 25, 2019
Good advice, order and delivery respected
4/5
February 25, 2019
Very good performance. However, one spring was defective and the return of a new one was done without any problem. However, for a simple spring, it is a pity that a signature is required upon receipt. We lost a week because of that.
5/5
February 25, 2019
Good work.
5/5
February 25, 2019
Pro
4/5
February 25, 2019
Well
5/5
February 24, 2019
Material different from the original, I hope it will be suitable when the trampoline is put back into service
5/5
February 24, 2019
Always satisfied with my orders and super advisor who was able to give me very quick answers by getting back to me.
4/5
February 24, 2019
Good performance
5/5
February 24, 2019
Quality trampoline delivered quickly.
5/5
February 24, 2019
Good quality, excellent delivery
5/5
February 24, 2019
Very good little trampoline for now, to see in use..
4/5
February 21, 2019
Fast delivery, but I was not notified by phone by the carrier as indicated, fortunately I was able to free myself to receive the package. Good quality product easy to assemble but the hook of 2 sandos that hold the cushion broke on the first use by my daughter who does not yet weigh 20kg (I am waiting for better weather and a more regular use to see if this happens again and contact customer service)
1/5
February 21, 2019
I am talking about the service and not the product which I have not yet unpacked. I am not happy to have seen the price of the trampoline drop the day after my purchase. I contacted you twice by email to express my dissatisfaction but have received no response to date.
Réponse de France Trampoline - February 2, 2019
Hello, first of all, we thank you for taking the time to leave us a comment. We checked but unfortunately did not receive any email from you, which explains our lack of response. The JumpUp trampoline you ordered was indeed part of our sale products; the day after your purchase, the 3rd markdown period of our sales opened and the discount on this product was indeed greater. We apologize for this inconvenience; do not hesitate to contact us at contact@france-trampoline.com or by phone at 05 56 36 04 62 for more information. Best regards, the France Trampoline team
5/5
February 20, 2019
I received the trampoline 5 days after ordering it online (including the weekend). The package was well packed and nothing was missing. Once assembled, the trampoline seems very sturdy and safe. It's a good quality product. I also appreciate the cover.
3/5
February 20, 2019
Purchase of a replacement net for a trampoline "France trampoline". The longevity of the original justified the double price of the replacement compared to what is found in stores, as promised to be identical. However, the product received is much thinner, the base attachments of the net have no closure system and end up detaching, which leaves me doubtful about the quality of the product. I hope it will prove to be as durable as the old one given the price. Best regards
4/5
February 20, 2019
Good overall performance
4/5
February 20, 2019
Good service.
4/5
February 19, 2019
Very good product, the kids are having a blast
5/5
February 19, 2019
Everything went smoothly
5/5
February 18, 2019
Good product, easy assembly
5/5
February 18, 2019
Very satisfied, fast delivery, trampoline as described and of good quality, my son is very happy.
5/5
February 18, 2019
Excellent quality of material.
5/5
February 18, 2019
Very satisfied with the trampoline we chose! The quality is there and the assembly is quite simple, I recommend this site 100%.
4/5
February 18, 2019
Practical, quick and efficient
5/5
February 17, 2019
Perfect, just the driver who went through the lawn. The delivery is too late in the day.
5/5
February 15, 2019
Fast and efficient.
5/5
February 15, 2019
Professional, they did not hesitate to call me to confirm the items in my order!
5/5
February 15, 2019
No issues with delivery. Time respected.
4/5
February 14, 2019
Quality, efficiency, speed.
5/5
February 13, 2019
The trampoline seems to be of good quality. Order and delivery without problems.
5/5
February 12, 2019
Very good and helpful.
5/5
February 12, 2019
Satisfactory order, weak site, fast delivery.
5/5
February 12, 2019
Good value for money.
5/5
February 11, 2019
Good.
5/5
February 11, 2019
My order was incorrect, a very friendly and competent employee called me to correct my request. Well done!
5/5
February 7, 2019
Fast delivery, quality product.
4/5
February 6, 2019
Good service.
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