Avis clients France Trampoline

4.7 /5
19606 avis clients
4/5
20 février 2019
Good overall performance
4/5
20 février 2019
Good service.
4/5
19 février 2019
Very good product, the kids are having a blast
5/5
19 février 2019
Everything went smoothly
5/5
18 février 2019
Good product, easy assembly
5/5
18 février 2019
Very satisfied, fast delivery, trampoline as described and of good quality, my son is very happy.
5/5
18 février 2019
Excellent quality of material.
5/5
18 février 2019
Very satisfied with the trampoline we chose! The quality is there and the assembly is quite simple, I recommend this site 100%.
4/5
18 février 2019
Practical, quick and efficient
5/5
17 février 2019
Perfect, just the driver who went through the lawn. The delivery is too late in the day.
5/5
15 février 2019
Fast and efficient.
5/5
15 février 2019
Professional, they did not hesitate to call me to confirm the items in my order!
5/5
15 février 2019
No issues with delivery. Time respected.
4/5
14 février 2019
Quality, efficiency, speed.
5/5
13 février 2019
The trampoline seems to be of good quality. Order and delivery without problems.
5/5
12 février 2019
Very good and helpful.
5/5
12 février 2019
Satisfactory order, weak site, fast delivery.
5/5
12 février 2019
Good value for money.
5/5
11 février 2019
Good.
5/5
11 février 2019
My order was incorrect, a very friendly and competent employee called me to correct my request. Well done!
5/5
7 février 2019
Fast delivery, quality product.
4/5
6 février 2019
Good service.
5/5
5 février 2019
Fast, perfect.
5/5
5 février 2019
Very satisfied although it is not yet assembled given the season, satisfaction with the phone calls made after the purchase.
5/5
4 février 2019
Fast and smooth order.
5/5
3 février 2019
Great.
4/5
1 février 2019
Perfect but not possible to assemble alone.
4/5
31 janvier 2019
Despite a second delivery, my net remains loose after a week of use.
4/5
29 janvier 2019
Well-documented order, delivery on time.
5/5
28 janvier 2019
Product conforms to the site and received within the agreed timeframe.
5/5
28 janvier 2019
Very good products and of very good quality!
4/5
28 janvier 2019
Very professional, fast, and very serious.
4/5
26 janvier 2019
-
5/5
24 janvier 2019
excellent
5/5
23 janvier 2019
Fast delivery, super responsive after-sales service
5/5
23 janvier 2019
Top-notch after-sales service!!
1/5
23 janvier 2019
After-sales service on trampoline: incorrect technical advice, delivered product incompatible and dangerous, return was okay. New order, once again proposed solution incompatible, fortunately we checked... 1st delivery: package arrived completely destroyed (burst + broken parts): refused 2nd delivery: package once again burst and damaged parts: I kept the product out of despair, it is usable although damaged. A lot of hassle for not much...
Réponse de France Trampoline - 8 janvier 2019
Hello, thank you for your comment. We sincerely apologize for the handling of your order, which is far from the quality of service we strive to provide. Issues with compatibility of spare parts, just like delivery problems, can happen, but it is true that the accumulation of inconveniences in your case is simply unacceptable. We hope that the commercial gesture granted on the second net will allow you to fully enjoy your installation. We renew our apologies and remain at your disposal for any further information. Best regards, the France Trampoline team
5/5
23 janvier 2019
Good quality trampoline
5/5
22 janvier 2019
very good
5/5
22 janvier 2019
Professional, courteous service
4/5
21 janvier 2019
Very easy purchase by phone. Very friendly interlocutors. Catastrophic delivery due to the use of the DPD service provider.
5/5
20 janvier 2019
I ordered samples for a future order, fast delivery and as expected.
4/5
20 janvier 2019
As of today (3 weeks after purchase and assembly), we are very satisfied with the product. The contact with the carrier for the appointment and delivery was impeccable. The assembly went well too, no major difficulties. The trampoline is of superior quality to our previous model (***). As a parent, I appreciate the very sturdy double door. The little one is having a blast and our acrobat is having a great time. I also jump on it from time to time and it holds up well. Good value for money. We will recommend it.
4/5
19 janvier 2019
****
3/5
13 janvier 2019
Following the return service, disappointing handling on the first contact. On the second contact, you managed to assess the situation of the request. And the after-sales service was carried out. Regarding the delivery, the driver showed up in the morning while the appointment was made for the afternoon. He left a message saying that the second visit would be charged because no one was present during the delivery. After a call, he returned in the afternoon without extra cost. This nonetheless leaves a rather negative feeling about the overall service. However, I want to emphasize the quality of the material from France trampoline as it is present with many of my acquaintances, which is why despite everything I would reorder from them if I need a new trampoline.
Réponse de France Trampoline - 26 décembre 2018
Hello, and thank you for taking the time to leave us a comment. We apologize for these delivery issues that are beyond our control, and we wish you very good moments on your trampoline! Best regards, the France Trampoline team
5/5
12 janvier 2019
Very fast delivery and without problems
5/5
12 janvier 2019
Delivery as expected
5/5
11 janvier 2019
Fast delivery, calls before arriving, as agreed
5/5
10 janvier 2019
A quality service, professional, clean and efficient, nothing to complain about....
5/5
10 janvier 2019
Great product that meets our expectations!
Be called back by an advisor

Did you not find what you were looking for?

We will call you back at no charge and answer your questions.