Avis clients France Trampoline

4.7 /5
21475 avis clients
5/5
May 4, 2019
I am very satisfied
5/5
May 3, 2019
Top notch!! Quick and well done, thank you
4/5
May 3, 2019
For the delivery, I do not recommend the delivery person.
5/5
May 3, 2019
Nothing to report, compliant with my order
4/5
May 3, 2019
Good advice
5/5
May 2, 2019
Super soft mat! Perfect size! The kids are happy to enjoy doing tricks. 😄
5/5
May 2, 2019
Order placed by phone, very good advice (just needed spare parts) and especially very good products (trampoline bought here 8 years ago, the main structure is still in excellent condition, the jumping mat is only just starting to show signs of wear). The only complaint concerns the delivery (the carrier does not notify either the day or the time of delivery), however, delivery was quick (4 days).
5/5
May 2, 2019
-
5/5
May 2, 2019
Fast and compliant delivery. Great product! Pure happiness...
1/5
May 2, 2019
Barely 15 days of use and the edge of the trampoline is coming undone, cracked... Not of good quality.
Réponse de France Trampoline - April 11, 2019
Hello, and first of all thank you for taking the time to leave us a comment. We are very surprised by your remark regarding the quality of the protective cushion you ordered, designed to withstand family use of the trampoline. Could you please send us some photos to the address contact@france-trampoline.com? We can then see together how to find a solution to this problem. Best regards, the France Trampoline team
4/5
May 2, 2019
The only negative remark is that I have already seen trampolines of this brand at friends' houses and their net had a zipper closure. On mine, the closure system is more complicated and the passage is very narrow. This system is not practical...
5/5
May 2, 2019
Quality product that meets expectations
5/5
May 2, 2019
We are very happy. Received quickly, well packaged. Super product, complete! No regrets! The kids love it and have fun with the little basketball hoop offered with the trampoline. We recommend France Trampoline and the Jump Up 300 trampoline in Maxi Pack.
5/5
May 2, 2019
Perfect.
5/5
May 2, 2019
Very good quality material
5/5
May 2, 2019
Very satisfied with the quality of the product. Fast delivery. We recommend this trampoline.
5/5
May 2, 2019
Top notch
4/5
May 2, 2019
Very happy with my purchase but I am disappointed about one point: I bought the Booster trampoline to support a weight of 150kg max and not 120kg with the entry-level trampoline. And upon unpacking, surprise, the tarp indicates 120kg, the manual indicates 120kg... The customer service, very quick and pleasant, by phone and by email, confirmed to me that my trampoline supports 150kg because the structure is sturdier but I have no document certifying this apart from the website. It's a shame given the price of the trampoline.
4/5
May 2, 2019
Hello, as usual, the products are of excellent quality. Fast delivery. It's a shame that I made a mistake on one item!!
5/5
May 1, 2019
Excellent
4/5
May 1, 2019
Everything went well until the delivery which was poorly organized. The product arrived almost a week after the expected deadline and I had to go pick it up myself at the regional storage to retrieve it on time.
5/5
May 1, 2019
Everything goes as planned
5/5
May 1, 2019
No problem
4/5
May 1, 2019
-
5/5
May 1, 2019
Very good telephone reception and good advice. Delivery on time and without defects.
5/5
April 30, 2019
Service available by phone for more information and fast delivery
5/5
April 30, 2019
Perfect
5/5
April 30, 2019
Great site, quality product, fast delivery, nothing to complain about, just thank you, thanks to you my children are happy because they can jump on the trampoline.
5/5
April 30, 2019
Very good product, easy assembly
5/5
April 30, 2019
Great stuff! Thank you! The zip line kit and the manual in French are top-notch! Thanks for the quick delivery
4/5
April 30, 2019
Very good product, fast delivery
5/5
April 30, 2019
Good but it's a shame I was given a gift (basket) that is unusable on my trampoline model!!!!
4/5
April 30, 2019
For the delivery time, super fast. The contacts (phones, emails) impeccable. The packaging (boxes) were, however, in poor condition. I even noted on the delivery slip that there were reservations (the trampoline will be unpacked and assembled in a few weeks at the countryside)
5/5
April 30, 2019
No worries, the package was in good condition
5/5
April 30, 2019
Very good quality trampoline! My children are happy!
5/5
April 30, 2019
Very good and as expected
5/5
April 30, 2019
Very good quality product, easy to assemble.
5/5
April 29, 2019
Serious products, top in every way...
5/5
April 29, 2019
Fast shipping, serious packaging, and good quality material.
5/5
April 29, 2019
We contacted France Trampoline following an early wear problem on an item we purchased a few months ago. As usual, their customer service was attentive and very efficient: after sending photos from our side to explain the encountered problem, they immediately sent us a new part to replace the defective one. Quality and seriousness of the service, robustness of the proposed items, we highly recommend this company.
3/5
April 29, 2019
4 springs are missing from my order; assembly sometimes difficult
Réponse de France Trampoline - April 11, 2019
Hello and thank you for your comment. Please excuse us for this error in preparing your order: the 4 missing springs are on their way, you should receive them very soon! Best regards, the France Trampoline team
5/5
April 29, 2019
A real personalized service. Thank you!
5/5
April 29, 2019
I appreciated the follow-up on my order, especially the call from France Trampoline to verify that the ordered product (safety net) matched the model of my trampoline
4/5
April 29, 2019
The delivery was very fast. Ordered on Monday, delivered on Thursday of the same week. The trampoline seems to be of good quality. Aesthetically very nice.
5/5
April 29, 2019
Immediate contact after my request. Very friendly seller. Receipt of items 2 days later (spare parts)
5/5
April 29, 2019
Very professional person on the phone, perfect order
5/5
April 29, 2019
Easy order, impeccable timing and delivery
3/5
April 28, 2019
I am disappointed with the layout of your website because I was convinced that I would receive a free basketball hoop if I ordered a foot trampoline. Until the finalization of my order, it was noted "free basketball hoop". At no time did I see that it was under certain conditions. I therefore find it ***.
Réponse de France Trampoline - April 10, 2019
Hello, we are sorry for this misunderstanding! The offer for the basketball hoop was indeed subject to a minimum order amount condition and only appeared in the cart if this condition was met. It is likely that during your browsing on our site, you added products to your cart but then removed them to place your order. Thus, the offer remained displayed even though it could no longer apply. We sincerely apologize for this disappointment and remain at your disposal for any questions. Best regards, the France Trampoline team
4/5
April 28, 2019
Assembly of the trampoline quite complicated (positioning of the foot pins) but overall a quality product.
5/5
April 28, 2019
High quality tarp, to see over time... "lightning" delivery thank you ***
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