Avis clients France Trampoline

4.7 /5
21753 avis clients
5/5
July 9, 2019
A really top product with impeccable fast delivery
5/5
July 9, 2019
Excellent service
3/5
July 9, 2019
I ordered a trampoline roof at the end of June, received a first package with a mat that was not meant for me. After a complaint, I received a second package with a tube. Still not the right product. In the meantime, they had a carrier come to pick up the first package, and a postal label for me to return the second package. All this to say that you should not order in the summer, as the summer team is not reliable. Response from customer service that I got on the phone.
Réponse de France Trampoline - June 19, 2019
Hello, and thank you for taking the time to leave us a comment. We are sorry for the various delays you may have encountered with your order, both in terms of preparation and delivery, which do not reflect the quality of service we offer. We apologize for this inconvenience and remain at your disposal for any questions. The France Trampoline team
5/5
July 8, 2019
After a long time looking at trampolines online, we chose to buy from France Trampoline the 5m rectangle for our son who is a fan of buckets, and we really do not regret our purchase. The trampoline is of excellent quality in terms of stability, the nets are perfect and the jumping mat offers impeccable bounce. It is a product of very high quality regarding the customer service we dealt with because we thought we had an issue with the bars during assembly, nothing to complain about, they were perfectly friendly. We highly recommend France Trampoline, the prices are indeed higher than in some stores but the quality is there.
5/5
July 8, 2019
Nothing to report
5/5
July 8, 2019
Super fast delivery. Product meets my expectations and especially those of my daughters. I think it's the ideal size for doing acrobatics safely. It seems to be of quality, we'll see over time. It is rather aesthetic compared to some other cheaper models. I think it is essential to buy the ground anchoring system to avoid a disaster in case of strong winds.
4/5
July 8, 2019
Fast delivery, easy assembly, but very average bounce, I somewhat regret this purchase because the bounce is either too heavy or too weak, which is not pleasant.
5/5
July 8, 2019
Very good quality, fully meets our expectations.
5/5
July 8, 2019
perfect
5/5
July 7, 2019
Perfect service, an excellent quality trampoline, perfectly matches our search, comfort and safety are on point, well done
5/5
July 7, 2019
Perfect!
5/5
July 7, 2019
Delivered very quickly
5/5
July 5, 2019
I appreciated that my order, seemingly heterogeneous, was verified by phone, I found that very professional.
5/5
July 4, 2019
Good site, well stocked. Quality of received products excellent. Good communication from the site regarding delivery. And now, my old trampoline looks brand new!
5/5
July 4, 2019
Fast delivery. Top-notch material.
5/5
July 3, 2019
Very good
5/5
July 3, 2019
Top
5/5
July 3, 2019
Great efficiency when ordering. Easy to contact the company and get the right information. Strong responsiveness and speed of ordering and delivery. There was a small sewing defect on one part and it was replaced within 24 hours. In summary: remarkable! Thank you
5/5
July 2, 2019
The product is good (Wow Trampoline 460) The assembly is well documented and without difficulty Efficient and fast delivery. No issues
5/5
July 2, 2019
Fast delivery.
5/5
July 2, 2019
Very good
5/5
July 2, 2019
CLEAR EXPLANATIONS FOR EACH PRODUCT
4/5
July 2, 2019
Superb
5/5
July 2, 2019
Order as described - Fast delivery - Good quality packaging Everything is ok. Thank you.
5/5
July 1, 2019
Perfect
1/5
July 1, 2019
poor consideration by customer service of the problem encountered with the zip line after only a week of use
Réponse de France Trampoline - June 11, 2019
Hello, and thank you for taking the time to leave us a comment. We are sorry for this brake problem on this product which is nevertheless very successful with our customers and has one of the highest satisfaction rates! In order to activate the warranty on this product, could you please send us some photos of the defective part to the address contact@france-trampoline.com? As soon as we receive the elements, we will proceed with the replacement of the product. In the meantime, we remain at your disposal for any questions. Best regards, the France Trampoline team
4/5
July 1, 2019
perfect!
5/5
July 1, 2019
Satisfied with my purchase, to recommend.
5/5
July 1, 2019
Very good products, the children are delighted. No difficulty with assembly. Have a good end of the day.
5/5
July 1, 2019
Good service
5/5
July 1, 2019
Product as described received quickly
5/5
July 1, 2019
Very good quality product! I replaced my previous trampoline with a France trampoline and the quality is significantly better
5/5
July 1, 2019
Perfect.
4/5
July 1, 2019
Good product and good service
5/5
June 30, 2019
Excellent.
5/5
June 30, 2019
VERY GOOD.
5/5
June 28, 2019
The quality is top!!! Very good product compliant with the description on the site. Detailed instructions and easy assembly even for one person. Delivery on time despite the absence of an appointment before delivery as indicated on the site.
5/5
June 28, 2019
Top-notch.
5/5
June 27, 2019
Fast delivery, item corresponding to the description, of good quality. I recommend this site.
5/5
June 27, 2019
Good delivery, torn box, he invited me to take a photo so that if damaged inside I could prove it wasn't me, but everything was fine.
5/5
June 27, 2019
I called and the person who informed me gave me all the information I needed and advised me on purchases.
4/5
June 27, 2019
Good contact with your services; package compliant delivery on time; the product meets my expectations.
5/5
June 27, 2019
Compliant and very fast.
4/5
June 27, 2019
Good quality product.
4/5
June 27, 2019
Good.
4/5
June 26, 2019
Fast and quality product.
5/5
June 26, 2019
Perfect.
5/5
June 26, 2019
Delivery on time with an appointment and a call from the driver half an hour before arrival as agreed. Compliant trampoline and of very good quality.
5/5
June 26, 2019
Trampoline received on time. Easy to assemble and sturdy.
3/5
June 26, 2019
Replacement net, received quite quickly. However, it is much softer than the one originally provided with the trampoline. It is therefore much less taut and seems to secure the use of the mat less.
Réponse de France Trampoline - June 6, 2019
Hello, thank you for your comment. For logistical reasons regarding the evolution of our product versions, it can indeed sometimes happen that the material of our spare parts is slightly different from that of the original product. However, providing the best quality to our customers while ensuring safe trampoline practice remains our primary concern, and we can assure you that the net you received perfectly meets this dual constraint. We remain at your disposal for any questions, the France Trampoline team.
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