Avis clients France Trampoline

4.7 /5
22129 avis clients
5/5
September 17, 2019
Good organization
5/5
September 17, 2019
Very good telephone advice. Fast and compliant delivery. High quality product.
5/5
September 17, 2019
Perfect
5/5
September 17, 2019
Nothing to complain about, material and delivery top-notch
5/5
September 17, 2019
Very responsive to our problem.
5/5
September 17, 2019
Very good
5/5
September 16, 2019
Very good
5/5
September 16, 2019
Order in total accordance with what was expected. Very short delivery time. Everything is perfect.
5/5
September 16, 2019
Perfect
4/5
September 16, 2019
Very good quality material. To be assembled by oneself.... not always simple.
5/5
September 16, 2019
Fast order.... perfect game! My 6-year-old son and all his cousins loved the ninja course! Good quality game and quite quick to assemble!
5/5
September 14, 2019
Efficient
5/5
September 13, 2019
The delivery person was smiling and friendly, however, he called just 1 hour before his arrival for the appointment. Fortunately, we were there.
5/5
September 13, 2019
Excellent, no problems
5/5
September 13, 2019
Very good service, very fast delivery. Nothing to say, just to recommend to others.
5/5
September 13, 2019
Very good
5/5
September 13, 2019
Trampoline ordered on Friday and delivered the following Tuesday. Everything was as expected. Assembly completed in 2 hours by two adults. Quality product.
5/5
September 12, 2019
Aside from the carrier delay on the announced schedule, everything else went well. On the assembly instructions, some points are visible on the drawing but not explained in the text. Good quality trampoline.
5/5
September 12, 2019
Fast delivery, perfect product, but unfortunately still too expensive for some budgets, I didn't have the money during the sales. I communicated your site since she saw my restored trampoline.
4/5
September 12, 2019
Delivery within the indicated timeframe, assembly instructions easy to understand, very good product.
1/5
September 12, 2019
The delivery times announced on the website are *** for my department. They *** the choice at the time of purchase. The delivery provider was defective, reinforcing the delivery delay.
Réponse de France Trampoline - July 18, 2019
Hello, and first of all thank you for taking the time to leave us a comment. We were able to verify and it turns out that indeed, unfortunately, your package was part of a lot lost by the carrier during the summer period. As soon as we were informed of the situation, we immediately proceeded to a second shipment in FIRST but the processing time took 48 hours. We apologize for the inconvenience caused, independent of our will and which does not reflect the quality of service we strive to provide. We remain at your disposal for any further comments. Best regards, The France Trampoline team
5/5
September 12, 2019
Very happy with the quality of the trampoline but we cannot fully close the zipper of the trampoline entrance.
4/5
September 11, 2019
Nothing to report
5/5
September 11, 2019
Excellent products. I recommend, the customer service is efficient and attentive.
5/5
September 11, 2019
After a first order of a large family trampoline this summer (oval 430) and being fully satisfied (order, delivery, product quality), I then ordered a mini sports trampoline for use in an apartment. Upon receipt, it turned out that this trampoline had a major stability defect. The after-sales service was top-notch!! Good listening, responsiveness of the team, follow-up of the problem, everything was impeccable, I now have a mini trampoline that works perfectly. A big congratulations and a big thank you to the entire France Trampoline team for their follow-up and listening, I recommend!
5/5
September 11, 2019
Top!
5/5
September 11, 2019
Good performance
5/5
September 10, 2019
2nd order, products of very good quality, still very satisfied
5/5
September 10, 2019
Very good contact (purchase by phone), very good follow-up and respect for all steps
3/5
September 10, 2019
Wrong order received. Issue resolved
Réponse de France Trampoline - August 23, 2019
Hello, Indeed after checking it turns out that during the delivery of your trampoline, one box was missing. It has been immediately resent in FIRST for a second delivery 48 hours later. We apologize for the inconvenience caused and wish you very good moments on your trampoline! Best regards, The France Trampoline team
5/5
September 10, 2019
Perfect
4/5
September 10, 2019
Product perfectly adapted
5/5
September 10, 2019
Great site, good quality/price and very good customer service. I recommend
5/5
September 9, 2019
Reliable site in every way.
5/5
September 9, 2019
Fast delivery. Assembly of the trampoline rather quick too. Let's see how it holds up now.
5/5
September 9, 2019
Perfect
4/5
September 9, 2019
Impeccable service for a maintenance spare part that remains expensive
4/5
September 8, 2019
Perfect! I really recommend it, eyes closed. I was very well advised on the choice of trampoline. The delivery was top-notch! A big thank you.
5/5
September 8, 2019
Received in good condition and on time
5/5
September 8, 2019
very good
4/5
September 6, 2019
Very good responsiveness to purchase. Shipping service poor
5/5
September 5, 2019
Spare parts reference very easy to find on the site. Order received quickly. Perfect!!
5/5
September 5, 2019
Very good product
4/5
September 4, 2019
Very good product, we had difficulties assembling the elements on the structure, the parts did not fit together, we had to sand and oil them. Otherwise, the product is of very good quality.
1/5
September 4, 2019
The net ordered as a replacement is not of the same quality as the previous one. The 2 edges do not meet, the previous one had 2 zippers and therefore a much easier way to enter the trampoline.
Réponse de France Trampoline - August 17, 2019
Hello, and first of all thank you for taking the time to leave us a comment. Indeed, for safety standards reasons, it is no longer possible on the new trampoline nets to have an opening with a zip door in the shape of an 'L'. The new opening system is therefore based on a vertical zip that opens the entire height of the net to maintain easy entry and exit from the trampoline. We hope that this net will still bring you complete satisfaction and wish you very good moments on your trampoline! The France Trampoline team
5/5
September 4, 2019
Very sturdy product and fast delivery. Thank you
5/5
September 3, 2019
Your telephone services for placing my order are very good, very attentive, very professional ... I am completely satisfied
5/5
September 3, 2019
French site, very serious, I have been a customer for years, I recommend this site!
5/5
September 3, 2019
Good quality product.
4/5
September 3, 2019
Cushion attachment not great, the tensioners pop off... Maybe it's just me... Otherwise very good, my children really enjoy it.
Be called back by an advisor

Did you not find what you were looking for?

We will call you back at no charge and answer your questions.