Avis clients France Trampoline

4.7 /5
19606 avis clients
4/5
7 mars 2019
Staff attentive.
5/5
6 mars 2019
Nothing to complain about except that the order and receipt were done quickly. I was also contacted by phone beforehand to check if I had taken the correct measurements before sending the jump mat. What I appreciate the most.
5/5
6 mars 2019
excellent article, excellent commercial service
4/5
5 mars 2019
Super well done, fast delivery: fortunately there was someone at home because not notified!!!
5/5
5 mars 2019
Perfect!
5/5
5 mars 2019
It was simple, efficient, and fast. Perfect
5/5
5 mars 2019
Very good quality.
5/5
5 mars 2019
Perfect service
4/5
5 mars 2019
Very good navigation on the site. Prices in line with good manufacturing quality. Product conforms to the description on the website. Assembly manual very readable and good diagrams.
4/5
4 mars 2019
Satisfied
5/5
4 mars 2019
Satisfied
4/5
4 mars 2019
very good product
5/5
4 mars 2019
I had already bought this product for my grandchildren. Very satisfied I ordered it again for my granddaughters.
5/5
4 mars 2019
Nothing to complain about! Top
4/5
4 mars 2019
very good product
5/5
4 mars 2019
Very good
5/5
4 mars 2019
Correct delivery, friendly and conscientious delivery person
5/5
3 mars 2019
Very good
4/5
3 mars 2019
Delivery compliant and fast
5/5
3 mars 2019
Very good product the kids love it very good quality and finish Very good net
5/5
3 mars 2019
Very good business relationship with the seller. Fast delivery 5 stars
5/5
3 mars 2019
Very satisfied from order to delivery
5/5
1 mars 2019
Delivery compliant and on time Thank you
5/5
1 mars 2019
Spare parts for my trampoline
5/5
28 février 2019
No problem
4/5
28 février 2019
Product not installed so could not test it but preliminary approach very satisfactory.
3/5
28 février 2019
Difficulty installing the inner net, we followed online videos but it wasn't simple...
Réponse de France Trampoline - 13 janvier 2019
Hello, and thank you for taking the time to leave a comment. We are sorry to read that the installation of your net seemed difficult to you. We have indeed tried to document as much as possible the different steps to follow to install a home net simply and without the mandatory intervention of a professional, through an assembly guide but also step-by-step videos. To complement the information provided by these supports, or for any questions or advice regarding your net or its installation, our team of experts is at your disposal from Monday to Friday from 9 am to 6 pm by phone or email: do not hesitate to contact them, they will be happy to respond to you! Best regards, the France Trampoline team
5/5
27 février 2019
Purchase of a net to replace the one on my trampoline that had seen better days.. very well advised as I had a doubt about the diameter.. very satisfied..
5/5
27 février 2019
Very good.
4/5
27 février 2019
Very good, very good quality product and deadlines respected
5/5
27 février 2019
Super service attentive. The advisors even contacted us to ensure that the order was correct because the product can be ordered I have never seen such good service BRAVO
5/5
27 février 2019
Delivery by post impeccable.
5/5
26 février 2019
Product meets my expectations, easy to assemble!
3/5
25 février 2019
Assembly instructions not precise enough. Not enough bounce, not soft enough
Réponse de France Trampoline - 6 février 2019
Hello, and thank you for taking the time to leave a comment. We are sorry that the product did not completely convince you. Our customers are usually very satisfied with this trampoline which is designed to allow very young children to gently initiate themselves, and without any risk to their joints, to the joys of trampolining. Accessible to toddlers from 12 months, it has been deliberately designed with elastic bands instead of springs, which explains indeed its softer rebounds than on a classic trampoline. We remain at your disposal for any questions. Best regards, the France Trampoline team
5/5
25 février 2019
Product as described, fast delivery. Very satisfied
4/5
25 février 2019
Good advice, order and delivery respected
4/5
25 février 2019
Very good performance. However, one spring was defective and the return of a new one was done without any problem. However, for a simple spring, it is a pity that a signature is required upon receipt. We lost a week because of that.
5/5
25 février 2019
Good work.
5/5
25 février 2019
Pro
4/5
25 février 2019
Well
5/5
24 février 2019
Material different from the original, I hope it will be suitable when the trampoline is put back into service
5/5
24 février 2019
Always satisfied with my orders and super advisor who was able to give me very quick answers by getting back to me.
4/5
24 février 2019
Good performance
5/5
24 février 2019
Quality trampoline delivered quickly.
5/5
24 février 2019
Good quality, excellent delivery
5/5
24 février 2019
Very good little trampoline for now, to see in use..
4/5
21 février 2019
Fast delivery, but I was not notified by phone by the carrier as indicated, fortunately I was able to free myself to receive the package. Good quality product easy to assemble but the hook of 2 sandos that hold the cushion broke on the first use by my daughter who does not yet weigh 20kg (I am waiting for better weather and a more regular use to see if this happens again and contact customer service)
1/5
21 février 2019
I am talking about the service and not the product which I have not yet unpacked. I am not happy to have seen the price of the trampoline drop the day after my purchase. I contacted you twice by email to express my dissatisfaction but have received no response to date.
Réponse de France Trampoline - 2 février 2019
Hello, first of all, we thank you for taking the time to leave us a comment. We checked but unfortunately did not receive any email from you, which explains our lack of response. The JumpUp trampoline you ordered was indeed part of our sale products; the day after your purchase, the 3rd markdown period of our sales opened and the discount on this product was indeed greater. We apologize for this inconvenience; do not hesitate to contact us at contact@france-trampoline.com or by phone at 05 56 36 04 62 for more information. Best regards, the France Trampoline team
5/5
20 février 2019
I received the trampoline 5 days after ordering it online (including the weekend). The package was well packed and nothing was missing. Once assembled, the trampoline seems very sturdy and safe. It's a good quality product. I also appreciate the cover.
3/5
20 février 2019
Purchase of a replacement net for a trampoline "France trampoline". The longevity of the original justified the double price of the replacement compared to what is found in stores, as promised to be identical. However, the product received is much thinner, the base attachments of the net have no closure system and end up detaching, which leaves me doubtful about the quality of the product. I hope it will prove to be as durable as the old one given the price. Best regards
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