Avis clients France Trampoline

Very good

Excellent

Extra

Order and delivery without any issues. The 360 tent fits quite well on the Decathlon 365 trampoline. Easy to install, the kids love their new playhouse! The only downside is the quality of the attachments which seem quite fragile for long-term use and I regret that the tent is not waterproof in the rain, even if it means buying a slightly more expensive model.

Very good customer service

good

Speed, efficiency, and professionalism

very good, nothing to complain about regarding the quality of the product or the delivery

Good quality. I would have liked to know that the product was out of stock before ordering. As a result, delivery took 3 weeks instead of one. It's acceptable, but we would like to know this right after payment.

Great: the possibility to order spare parts. The quality of the products The follow-up from customer service staff Too bad: searching for parts is a bit complex (a filter to avoid mistakes in references would be a great help) Online order tracking is not very precise (in case of partial delivery, we cannot know where the rest is)

Even though it was a bit long, the service is very professional and the delivery was done without any problems. Nothing to complain about

We received an article of excellent quality that perfectly meets our expectations. The customer service is very professional. The delivery was carried out with a lot of organization and was very punctual. This is a service of excellent quality.

Great

quality product, impeccable delivery

good

Very satisfied

Excellent product and good responsive advisor

There was a missing screw in the package ....but apart from that...everything was perfect!!!

I really appreciated the phone contact, to verify together the exact data of the product, it's proof of professionalism. My product meets my expectations. Thank you Best regards

Very good thank you

The quality of the product is very good as well as the service (despite the stock shortage).

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Order conforms, delivered quickly. -

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Contacted by phone before my purchase to ask for information about the product and delivery: very well received and informed. Delivery was made within the indicated time. A part was missing, I contacted customer service who was very responsive and sent me the part the next day by mail. Thank you.

Products conform to the description and delivered quickly. (TRAMPOFOOT AND TRAMPOSCRATCH). They complement a 4-year-old trampoline that is always outside, pure happiness for my son.

Good product.

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Very good product, easy to assemble and seems solid. Our son is delighted!

Very satisfied with my order and especially with customer service.

Efficient service, professional and friendly staff on the phone. A problem with the winter cover packaging which is too thin and the cover was damaged. The after-sales service reacted well and sent me a new cover. Well done.

Easy access site, good presentation of products. Excellent phone contact. Delivery without problems.

Easy assembly but why send two assembly instructions? Which one to take? A bit confusing at first ..'

Everything went well

Material delivered on time, very good phone reception to ensure the right choice of products in protective restock.

Everything is correct

We ordered spare parts for our trampoline. The site offers a wide choice of parts. The only reason I don't give 5 stars is the too long delay, considering that the parts were not in stock. Otherwise -.

Very happy with my purchase; I was able to get information by phone before ordering which was useful for knowing what dimensions to buy. Fast delivery and very well packaged. Easy to assemble.

Fast and careful shipping. Good material, solid. Satisfying after several weeks of use.

The person answering the phone was very friendly and competent.

Exchange with competent people, warranty that worked simply, product that satisfies us. If the next order of products of this type, it will be with you.

Quality service, fast and efficient. I appreciated the seller's phone call to ensure the correct dimensions of my purchase.

Product conforms and is of very good quality. Delivery was a bit late but the fabric was unavailable at first.

Good value for money, fast delivery.

Good description facilitating purchases.

For the trampoline, I would have rather given 5 stars, I give 4 because of the delivery. The trampoline is very good: it seems solid, the jumping mat is quite flexible but not too much, it's pleasant to jump whether you are a young child or an adult. In terms of assembly, it's a bit long of course but quite easy. So we are happy with our purchase. The downside: the delivery!! I encountered a delivery person who couldn't find an address on his GPS, so he simply didn't come! He came the next day without notifying me while I was at work. And he also does not respect the merchandise, given the state of the boxes and the way he transports them! I reported this to customer service who was very correct and understanding.

Fast and reliable, the product seems to be of very good quality. Good advice before purchase by phone.

Delivery person calling to give a time slot, package not damaged

Super product faithful to the order

Very good product, quality. But the packaging was in poor condition at delivery with torn cardboard. Fortunately, nothing was missing.