Avis clients France Trampoline

4.7 /5
21753 avis clients
5/5
August 1, 2017
Having noticed a small tear in the fabric, I requested advice by sending a photo. FT contacted me by phone, indicated that the warranty on the fabric was valid, and sent me a replacement fabric.
4/5
August 1, 2017
A bit of a problem with the delivery. Delivery was scheduled for one day and was not respected without warning. Huge truck that could not pass by our house, delivered 200m away. Good product
5/5
August 1, 2017
The assembly instructions could be more precise, particularly regarding the orientation of the parts to be respected.
4/5
August 1, 2017
No particular issues with the order. Product delivered on time and good responsiveness from the seller contacted by phone.
5/5
August 1, 2017
speed, quality products
5/5
August 1, 2017
All necessary information regarding delivery was provided. No issues.
5/5
July 31, 2017
Impeccable service. The customer service called me to check that I was not mistaken in my order and they did well because I had made a mistake in the size of the springs. Mat received 2 days after my order, there is really nothing to complain about. Fast and efficient, I recommend without reservation
5/5
July 31, 2017
Very satisfied with the product: the quality is there, perfect phone reception, very fast delivery: faster than announced, very serious site: an example to follow, well done for the skills!
4/5
July 31, 2017
Very easy and quick assembly of the trampoline, however a hassle for the accessories if you don't have an electric screwdriver...
5/5
July 31, 2017
FAST DELIVERY. ITEM MEETING OUR EXPECTATIONS
5/5
July 31, 2017
Very good quality merchandise. Very fast shipping time.
5/5
July 31, 2017
Great service. Quality of the products. Serious.
5/5
July 31, 2017
Very satisfied with my purchase and fast delivery thank you France trampoline
5/5
July 31, 2017
Very good quality of the product, impeccable delivery
5/5
July 31, 2017
Quality telephone exchanges.
5/5
July 31, 2017
Urgent order very well managed, a big thank you to the staff
5/5
July 31, 2017
Charming, efficient, professional
5/5
July 31, 2017
Delivery with a very short delay. Excellent service.
4/5
July 31, 2017
Responsive customer service.
5/5
July 31, 2017
Received quickly, it's a very good product, easy to assemble, very appreciated by the children. It seems well built and of good quality. To see in the long run, but for now very satisfied.
5/5
July 31, 2017
Very good service and speed in delivery
5/5
July 31, 2017
Very good service
4/5
July 30, 2017
We are very happy with our purchase, the delivery was made on time. Only small negative point, the plastic hooks break, I have to call customer service.
5/5
July 30, 2017
Impeccable product and service without problems
3/5
July 29, 2017
Very good product, but the instruction manual is totally useless. Some crucial points are rushed in a diagram where you can't see anything. It goes from a part in French to the next in German. Take example on ***!
Réponse de France Trampoline - July 4, 2017
Hello, We would like to thank you for taking the time to give your feedback on your customer experience. Regarding the manuals, they have been reviewed recently and we have worked to improve the clarity of the diagrams. But we are recording your feedback and will work to make the illustrations even clearer. Regarding the German manual, it indeed follows the French manual. As you may know, we also sell trampolines in Germany, which is why we offer multilingual manuals. We remain at your disposal for any further comments or suggestions, The France Trampoline Team
4/5
July 28, 2017
Very easy site but delivery was delayed. The delivery took place 10 days after the order, so we had to have it delivered elsewhere than at home because we were on vacation. Packages intact but we didn't have time to unpack.
5/5
July 27, 2017
Delivered quickly. Very good quality!!!
5/5
July 27, 2017
Very good products, very responsive in case of problems, I highly recommend France trampoline!
4/5
July 26, 2017
In accordance with the descriptions. Very beautiful product, easy to assemble, we are satisfied with this purchase and recommend it.
4/5
July 26, 2017
Deadlines respected. Friendly and polite delivery person. However, the pallet arrived disassembled but all items were present and in good condition.
4/5
July 26, 2017
Well delivered, easy to assemble, sturdy and of good quality. Just one small point that bothers me, the protective cushion goes over the frame during jumps, very slightly revealing the springs and the metal frame. And yet I tightened the tensioners fully. And a small remark, you could make a kit with the protective skirt.
5/5
July 26, 2017
Excellent
5/5
July 26, 2017
Excellent
5/5
July 25, 2017
speed and efficiency
4/5
July 25, 2017
very satisfied
4/5
July 25, 2017
Good product. The package arrived on time but in a poor state. No parts were missing inside. The delivery person did not make much effort to drop it where we wanted.
5/5
July 25, 2017
Always very good product delivered very quickly
5/5
July 25, 2017
super service I highly recommend
5/5
July 25, 2017
Quality trampoline! Extremely fast delivery. Only downside: 1 missing part and 2 broken. Too bad!
5/5
July 25, 2017
perfect especially the phone verification after the order.
5/5
July 25, 2017
Speed in processing the order and speed in delivery
5/5
July 25, 2017
You are helpful and efficient
5/5
July 25, 2017
good service thank you
5/5
July 25, 2017
We were well guided in the choice of the product we were looking for. We are currently very satisfied with the product.
5/5
July 24, 2017
product quickly delivered, in accordance with the order and of very good quality. My trampoline is set for 3 years
5/5
July 24, 2017
Perfect as usual. Thank you very much!
4/5
July 24, 2017
kit quite difficult to assemble. The fixings of the posts supporting the net on the base structure are too short. The screw length should be increased by 5 mm.
5/5
July 7, 2017
Very serious and responsive company that sells quality products. The site makes it easy to find the product sought. Before starting the production of the trampoline cover ordered online, the sales service contacted me by phone to verify the accuracy of the dimensions! It's rare these days... The package arrived at least ten days before the date announced at the order. BRAVO
4/5
July 4, 2017
good product corresponding to my search only concern the tool provided for assembly is not well adapted the pliers should be rounded like the tubes and have longer handles for more strength
5/5
June 27, 2017
Top service, very professional !!!! Thank you
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