Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
26 mars 2017
everything perfect from advice to ordering and through delivery
5/5
26 mars 2017
Nothing to complain about. Delivery without issues. Trampoline easy to assemble (I did it alone with my 2 children aged 5 and 7 ;-) ) And everyone is satisfied, from my husband to the children! It's perfect!
5/5
24 mars 2017
I am very happy with my purchase, it allowed us to renovate our 5-year-old trampoline, it is like new and my daughters are over the moon; gymnasts, they were eagerly awaiting the delivery! Everything is perfect!!! Just happiness and smiles from ear to ear!
4/5
24 mars 2017
We are very satisfied with our trampoline
5/5
24 mars 2017
delivered as promised on time
4/5
23 mars 2017
Hello, Thank you for sending us what was missing in the packages. Perhaps pay attention with some of your delivery drivers, because upon receiving the 3rd package, the driver placed a small package at the same time as the package for the protective net. Have a good day.
5/5
23 mars 2017
Excellent
5/5
23 mars 2017
I am very satisfied with the ability to order all the broken parts of my trampoline without having to change it just because the wind took it away, I say bravo and thank you.
5/5
23 mars 2017
Very good site, the trampoline is of excellent quality, the shipping was quick and serious. Our daughters are delighted! I highly recommend this site.
5/5
23 mars 2017
Fast delivery. The trampoline I ordered was out of stock, so they offered me the next size up at the same price.
5/5
23 mars 2017
Very good product. This is the second time we buy from them.
5/5
22 mars 2017
Very good advice.
4/5
22 mars 2017
From start to finish I encountered no problems and the delivery was very quick, the carrier informed me well about the delivery.
4/5
22 mars 2017
Very good
5/5
22 mars 2017
The trampoline is as described and the order tracking is excellent.
4/5
22 mars 2017
Good, however, shipping costs are very high when ordering just a small spare part.
5/5
22 mars 2017
Order processed very quickly. Product conforms to what I expected.
5/5
22 mars 2017
Very good telephone advice (it helps when you have a non-standard trampoline...) A defect on the received tarp (holes but that can happen), so not happy, but a great after-sales service and a new tarp received a few days later. Tarp of good quality at first glance or rather at first jump... So, the kids are delighted and dad is a hero. Good continuation.
5/5
21 mars 2017
Excellent
4/5
21 mars 2017
Products meet my expectations.
5/5
21 mars 2017
Trampoline demo order delivered quickly. After missing items in the packages, a satisfactory solution was found with very responsive customer service.
5/5
21 mars 2017
Very good product, impeccable delivery: perfect!
4/5
21 mars 2017
Order received very quickly. Thank you. The net meets our expectations but I preferred the old model compared to the zipper that slides very poorly.
5/5
21 mars 2017
Very good service. The order arrived within the specified time. The trampoline is of very good quality and easy to assemble.
3/5
21 mars 2017
Very satisfied with the product; the trampoline is quiet for use in an apartment. Additional and more explicit exercises would be welcome. The delivery service by DPD is DISASTROUS!!
Réponse de France Trampoline - 2 mars 2017
Dear customer, We have received your feedback which allows us to understand your satisfaction regarding the ordered and used material. The delivery can sometimes be more delicate, as each ordered merchandise is handed over to a delivery department agency. As the sender, we can track the package and facilitate delivery when it encounters difficulties. Your delivery seems to have encountered many issues regarding the inability to deliver your package. We apologize if the trampoline arrived outside the expected timeframe, and remind you that our sales service remains available from Monday to Friday to resolve any delivery issues. The France Trampoline team
4/5
21 mars 2017
Good product. Good quality during assembly. To be seen over time. For now, nothing to complain about except for the anchoring straps not being strong enough, we had to change them.
5/5
21 mars 2017
Very good
3/5
21 mars 2017
I am strangely ambivalent because I ordered from you on the recommendation of a friend reassured about the quality. Expect 2 hours of assembly with 2 adults and to carefully follow the axes for placing the ground net. When we use it, apart from the squeaking of the springs with each jump, the kids are safe. My (big) negative points: The drawings in the assembly instructions (ultra pixelated) are better made by my 7-year-old child, especially the sketch for fitting the legs... The day after the first use and protected at night by the protective cover, I noticed that the white paint of the central logo had stained my socks (sic) and the jumping net has parts in nylon that look deconstructed, like knots of sewing threads. I am therefore questioning the longevity of the trampoline, especially since that was the initial idea. I will send the photos to the site to understand if this is an isolated case... or not.
Réponse de France Trampoline - 29 janvier 2017
Dear customer, We have taken note of the various comments regarding the trampoline, assembled and tested by you. It is important to clarify your doubts about the quality of the received material, or if necessary, to address any defects for replacement under warranty. We are therefore awaiting your feedback with photos for evaluation of the points raised, or by phone initially. We remind you that our sales / customer service remains available from Monday to Friday from 9 am to 6 pm. The France Trampoline team
5/5
20 mars 2017
VERY GOOD SITE
5/5
20 mars 2017
Everything went well, the order arrived quickly
5/5
20 mars 2017
Quality material, reliable and fast delivery, simple and quick assembly... The kids and we are very satisfied with our purchase, especially since it is a product made in France.
5/5
20 mars 2017
Very satisfied with my order
5/5
20 mars 2017
Quality trampoline. Very nice finish. A few delicate points during assembly (The instructions are very precise but lack some details and/or tips at the time of assembly. This is particularly true for the assembly of the sleeves on the foam on the poles of the net holder. For transport, the black film that wraps everything is not strong enough. One of the small packages (the pegs, I believe) could have been lost) But again, very good service... The kids are having a blast.
5/5
20 mars 2017
Simply perfect!
5/5
20 mars 2017
Very good material, arrived on time. The kids love it and so do I!! For me who does little sport, getting on the trampoline even without jumping... It works the deep muscles. I recommend this product
4/5
20 mars 2017
Satisfied with this online purchase.
5/5
20 mars 2017
Serious material. Easy installation when accompanied by the online video on the site,
5/5
20 mars 2017
Product as described, well packaged. Very fast delivery. The carrier is also very serious: timing respected, very friendly driver. Everything was perfect
5/5
20 mars 2017
Very satisfied with your responsiveness and the ordered product. The quality of the protection I ordered is superior compared to those ordered previously. Thank you
5/5
19 mars 2017
No worries, very good quality product
5/5
19 mars 2017
Relevant advice before purchase, very good quality material, very responsive after-sales service.
5/5
19 mars 2017
Very satisfying
5/5
19 mars 2017
Purchase received very quickly. Quality and complete material. Good safety
5/5
19 mars 2017
A fast delivery. Products that seem qualitative. We just have to see over time what it gives.
5/5
17 mars 2017
The kids love it.
5/5
17 mars 2017
Efficient and excellent service
5/5
17 mars 2017
Fast, efficient
5/5
16 mars 2017
Quality products delivered in a few days.
4/5
16 mars 2017
Quality product, only the instructions could be improved.
5/5
16 mars 2017
excellent
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