Avis clients France Trampoline

4.7 /5
21958 avis clients
5/5
August 22, 2017
by phone: PERFECT WELCOME AND PROFESSIONAL DELIVERY in less than 48H: exceptional, well done
5/5
August 21, 2017
very good service, the seller was not too pushy, he did not want to put several people on the same trampoline. (I do it while watching the children) I am very happy with your products, I bought an outdoor trampoline 2 years ago which is in a shed and is holding up very well
5/5
August 21, 2017
keep it up
3/5
August 21, 2017
Caring supplier (called after the order was placed to verify the trampoline references to provide the correct spare part) Slow shipping times (shipping a simple package on Tuesday at 4 PM for an order on Sunday evening) Carrier's information faulty: while the package arrived on Thursday at 2 PM at the delivery point, I was only notified on Friday at 10 AM by SMS...
Réponse de France Trampoline - August 2, 2017
Hello, thank you for your constructive feedback, however regarding the shipment of your order we have respected our commitment to ship products in stock within 48 hours. Regarding our carrier's communication, we will escalate the information so that this does not happen again. We remain at your disposal for any questions or comments, The France Trampoline Team
3/5
August 21, 2017
Poor quality received compared to the original fabric even though it is the same model.
Réponse de France Trampoline - August 1, 2017
Hello, We have noted your comment regarding the quality of the product, we will escalate your feedback. We apologize for these inconveniences, to date we have not received any other negative feedback on this item. We remain at your disposal for any questions or comments, The France Trampoline Team.
5/5
August 21, 2017
Good
4/5
August 21, 2017
very professional!
5/5
August 21, 2017
Easy order, delivery on time with an appointment with the carrier. Product compliant and awaiting. Good quality perceived after 3 weeks of use
5/5
August 20, 2017
Very happy with the ordered product
5/5
August 20, 2017
nothing to report, fast!
5/5
August 20, 2017
Super material, serious service, fast delivery. We hope to keep it for a very long time, which is why we prefer to buy a good product that is more expensive with support for spare parts. Plus, it's made in France.
5/5
August 20, 2017
easy order to place, very accessible and very professional customer service
5/5
August 19, 2017
Items of very good quality and top-notch customer service.
4/5
August 19, 2017
perfect
5/5
August 18, 2017
I am very satisfied with my order.
4/5
August 18, 2017
good listening on commercial service and good advice
5/5
August 18, 2017
Guided by an advisor over the phone, I was able to order the trampoline we needed. The order was quick and efficient. The advice was invaluable. Finally, we are satisfied with the trampoline received within the deadline. It is a quality product and easy to assemble. I recommend this company that combines quality, customer service, and professionalism.
5/5
August 17, 2017
listening to the customer
4/5
August 17, 2017
Nothing to report
5/5
August 17, 2017
Spare parts for our trampoline purchased 4 years ago. Easy to find products on the site. The products having technically evolved, it would have been interesting to have a manual.
5/5
August 17, 2017
Very good service. Fast delivery. Package well wrapped.
5/5
August 17, 2017
Everything is perfect! Thank you.
5/5
August 17, 2017
Responsiveness, help with assembly, product quality, everything is perfect
5/5
August 17, 2017
Good
5/5
August 16, 2017
Perfect
4/5
August 16, 2017
Quick phone reception and very useful advice. Fast delivery and easy assembly. Quality products. Good value for money, you need to take care of the material if you want it to last!
5/5
August 16, 2017
very good quality of product.
5/5
August 16, 2017
product delivered in 30 hours! never seen before. bravo and thank you
5/5
August 16, 2017
Order for oval trampoline. Assembly requires 2 people. Detailed and easy-to-follow instructions. The product is really more robust than the previous one purchased on another site. Springs, tubing, and mat seem to be of very good quality, we'll see over time.... I recommend this site.
5/5
August 16, 2017
Very good service. Service and product meet my expectations.
5/5
August 15, 2017
Excellent welcome and very relevant advice from the person contacted during my order, before finalizing it.
4/5
August 15, 2017
good listening and advice over the phone
5/5
August 14, 2017
very good customer service
5/5
August 14, 2017
I appreciated the follow-up of the models: bought 7 years ago, it is still easy to find spare parts. Fast delivery. Only downside: parts a bit expensive. Have a good day ***
5/5
August 14, 2017
Very good
4/5
August 14, 2017
No problems....except that one of the necessary parts for fixing is not compliant.
5/5
August 14, 2017
The trampoline meets our expectations perfectly. Our little one is delighted, she spends all her days on it. The material seems to be of good quality.
5/5
August 14, 2017
Very good quality of the product and services, nothing to say
5/5
August 14, 2017
Well-made site to find the right net. Fast reception
5/5
August 14, 2017
Order processed very quickly and within the deadlines (within a few days), exactly as indicated on the site. As I requested, customer service called me back to confirm the processing of the order within the desired deadlines. Good assembly instructions, which took us 2-3 hours with 2 people. The trampoline looks solid and well secured, and the kids are having a blast on it! I am very satisfied with this purchase.
5/5
August 13, 2017
Article arrived early, very well packaged, item conforms to what was on the site, and of quality. Immediately adopted by the child
5/5
August 13, 2017
Simple, clear, precise, easy-to-use website. Call from a salesperson to verify the order before shipping. deadline respected, in short, everything is perfect.
5/5
August 13, 2017
Perfect, no worries, thank you.
5/5
August 13, 2017
Excellent product and very nice quality
5/5
August 13, 2017
Perfect!
4/5
August 12, 2017
Very good product. Delivery on time.
5/5
August 11, 2017
Very pleasantly surprised by the speed of delivery.
5/5
August 11, 2017
hello, excellent sports equipment; best regards.
5/5
August 10, 2017
Everything was very well
5/5
August 10, 2017
Everything very well👊
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