Avis clients France Trampoline

Very happy with my purchase; I was able to get information by phone before ordering which was useful for knowing what dimensions to buy. Fast delivery and very well packaged. Easy to assemble.

Fast and careful shipping. Good material, solid. Satisfying after several weeks of use.

The person answering the phone was very friendly and competent.

Exchange with competent people, warranty that worked simply, product that satisfies us. If the next order of products of this type, it will be with you.

Quality service, fast and efficient. I appreciated the seller's phone call to ensure the correct dimensions of my purchase.

Product conforms and is of very good quality. Delivery was a bit late but the fabric was unavailable at first.

Good value for money, fast delivery.

Good description facilitating purchases.

For the trampoline, I would have rather given 5 stars, I give 4 because of the delivery. The trampoline is very good: it seems solid, the jumping mat is quite flexible but not too much, it's pleasant to jump whether you are a young child or an adult. In terms of assembly, it's a bit long of course but quite easy. So we are happy with our purchase. The downside: the delivery!! I encountered a delivery person who couldn't find an address on his GPS, so he simply didn't come! He came the next day without notifying me while I was at work. And he also does not respect the merchandise, given the state of the boxes and the way he transports them! I reported this to customer service who was very correct and understanding.

Fast and reliable, the product seems to be of very good quality. Good advice before purchase by phone.

Delivery person calling to give a time slot, package not damaged

Super product faithful to the order

Very good product, quality. But the packaging was in poor condition at delivery with torn cardboard. Fortunately, nothing was missing.

Pleasant and competent staff

Very good quality and fast delivery

Trampoline of very good quality. Meets our expectations. We chose the 'Pack Basic Trampoline Jump’Up 360 with Net + Ladder + Anchoring Kit' and it is quite large; Our 2 youngest aged 6 and 11 have fun together and do not touch each other. I highly recommend.

The day of the delivery appointment was determined and the delivery was made on time. Nothing to say. Perfect.

Very good product. However, delivery time not respected. But very good customer service. Thank you

very quick reaction, order conforms and well packaged, and delivery also very good we received an email for the delivery date, we replied to the delivery person to postpone the date to the next day, everything was perfect.

Quality trampoline, the children and we ourselves are delighted. Just a small downside, the black plastic hook attachments that hold the green cushions are not of good quality!!! A number of them broke in the first months of the trampoline. This is really surprising and unfortunate given the quality of the rest of the supplied parts. Sincerely, Mrs. Daudet Angelini

Quality service Delivery by DPD average: delivery not made on the scheduled day, information on the delivery site not realized

Quite good

Product conforms to the description made on the site. Excellent quality after 2 years the oval trampoline is like new. Delivery on time. Perfect assembly guide.

Very good

Perfect!

The quality of the product is there, only the delivery was a bit long

result in line with what one expects from an online sales site

Good service for the replacement of a net.

very good

Second order placed. Correct deadlines and good quality products. However, a bit of a problem with order tracking when an item is unavailable. However, customer service reacted immediately following my complaint.

Very good

No problem

Direct sales: very good!

Order placed and paid online. I had to inquire myself several times about the delivery time. Delivery not made by the carrier on the indicated day. I had to contact France Trampoline to get a new delivery date. A follow-up and clearer information even by email would be welcome.

Great I made a request that was fulfilled. Without extra cost.

good product but no information on the delivery time despite several reminders thank you for improving your order tracking service

Good

very good

delivery not fast enough but your products are always of such good quality

good product assembly of the trampoline a bit difficult delivery without issues trampoline of good quality

Solid and reliable products at very affordable prices. The development of the range does not prevent the follow-up of products over time to always find the spare parts we need. Easy online ordering and payment, super fast delivery

Everything is well done. nothing to say

I was looking for a ladder for the trampoline of the same brand and I am very satisfied with the quality-price ratio...

Nothing to report, everything went well.

good quality trampoline except for the hooks of the safety net (purchased during a previous order) that attach to the springs several broke on the first days. For the handling of the order and delivery nothing to complain about it was very fast

I bought a Jump Up trampoline of 360 cm. Upon unpacking, you immediately realize the quality of the materials. I assembled it alone in about 2 hours and 30 minutes. Very easy to assemble and the kids are happy with the result. The delivery was quite fast once the product was available (I knew at the time of purchase that it was out of stock).

Product conforms to my expectations

I had to call because the carrier was delayed on the scheduled date! After that, everything went back to normal

very good product

The only problem, 1 month before delivery when at the time of order it was noted (in stock delivery 5/6 working days) and in very small print (after handing over to the carrier). 1 month or 5/6 days is not the problem, I would have taken it anyway, but I think there is deception in the order and the handover to the carrier which takes 3 weeks. There you go, it's better to be honest and say things. Apart from that, the product is of very good quality, easy to assemble, robust and used with great safety.