Avis clients France Trampoline

4.7 /5
21475 avis clients
5/5
April 14, 2017
Arrangement following a problem with a first order
5/5
April 14, 2017
Very good
5/5
April 13, 2017
Everything was perfect
5/5
April 13, 2017
Everything went well and no issues to report.
5/5
April 13, 2017
Order issue not taken into account but well handled by the Sales Rep.
5/5
April 12, 2017
the service is excellent. The person I spoke to on the phone was very competent, friendly, and accommodating, well done!
5/5
April 12, 2017
Very good advice, very fast delivery, everything perfect!
5/5
April 12, 2017
Fast and compliant delivery. Already a customer for a 3m trampoline which my grandchildren and I are completely satisfied with.
4/5
April 12, 2017
Really satisfied with the provider but not with the delivery.
5/5
April 12, 2017
Good quality material, punctual delivery. Everything is fine.
5/5
April 12, 2017
Good advice over the phone. Very good quality product
5/5
April 12, 2017
Delivery service, product quality excellent, to recommend+++
5/5
April 12, 2017
great!
4/5
April 12, 2017
No negative remarks
5/5
April 12, 2017
Fast, efficient service. Good quality material.
5/5
April 11, 2017
Fast delivery time, friendly delivery person. Very good product.
5/5
April 11, 2017
I no longer remembered which trampoline model I had ordered years ago. I called France Trampoline to place the order with them. They were great!
5/5
April 11, 2017
After the order was validated, we were contacted by email by the sales team to ask us to confirm a few technical points (diameter, length of springs). I find this very professional to avoid any errors and product returns..... well done
4/5
April 11, 2017
friendly and available
5/5
April 11, 2017
very good
5/5
April 10, 2017
Very good product, lacks a bit of clarity in the instructions which are a bit complex in places.
5/5
April 10, 2017
serious
5/5
April 10, 2017
Nothing to report
1/5
April 10, 2017
The product received did not fit my 2 mm tubes... The product becomes very expensive with shipping costs.
Réponse de France Trampoline - February 8, 2017
Dear customer, This review concerns an issue of compatibility of our spare parts with your equipment, although the technical data has been clearly displayed on our website. Technical characteristics section on each product page. We regret that the shipping costs (minimized by delivery to a relay point for your order) remain high, but we offer flat rates for spare parts. This rate, for the order of a few small parts, may indeed seem high. However, we remain available at 05.56.36.04.62 for any clarification before placing an order. The France Trampoline team.
4/5
April 10, 2017
Appreciated commercial gesture on the shipping costs for a few bungee cords.
5/5
April 10, 2017
Fast delivery, product well packaged.
4/5
April 10, 2017
yes but still haven't received the products!!
5/5
April 10, 2017
Order placed very well. Quick reception.
4/5
April 10, 2017
some problems with delivery. Appointment fixed and canceled at the last moment.
5/5
April 10, 2017
Delivery without problems of the product.
5/5
April 9, 2017
Very satisfied with my purchase and the service provided.
5/5
April 9, 2017
The contact with the salesperson went very well, very professional, excellent advice to respond to my request which was not obvious: finding the net for a 10-year-old trampoline purchased from another provider. He advised me to change the posts, which was confirmed on site.
5/5
April 9, 2017
Very good
5/5
April 9, 2017
Very good, speed between the order and delivery.
5/5
April 9, 2017
Very good quality telephone advice. Delivery as promised and fast.
4/5
April 9, 2017
It's a shame that we can't order the top or bottom of the trampoline legs separately.
5/5
April 9, 2017
It is appreciated to still have a company whose ultimate goal is to achieve optimal customer satisfaction and not to sell at all costs. I will recommend your site to others.
4/5
April 9, 2017
A good piece of advice to find the product suitable for our trampoline.
5/5
April 9, 2017
Fast (36h chrono!) and corresponds to the requested product.
5/5
April 9, 2017
Excellent
5/5
April 9, 2017
Excellent service
5/5
April 9, 2017
Very serious team listening to its clients. To recommend. Quality trampoline. After 2 years outside, it hasn't moved.
5/5
April 8, 2017
Excellent, with one slight nuance.
5/5
April 8, 2017
Pleasantly surprised by the delivery time. Reactive customer service.
5/5
April 7, 2017
Hello, I ordered a net and a cushion (in 360) for my trampoline. The products are of excellent quality, the cushion is thick and the whole fits perfectly on my old trampoline. I needed to contact customer service because the cushion showed deterioration, another product was sent to me three days after the complaint. I recommend the products and especially the seriousness of this company!!!
5/5
April 7, 2017
No problem, everything was perfect.
4/5
April 7, 2017
Good service
4/5
April 7, 2017
Assembly can be done by 2 people. Perfect size for 2 children.
5/5
April 6, 2017
Order received in 24h, really very satisfied.
5/5
April 6, 2017
Good reception, advice. Fast delivery and on time.
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