Avis clients France Trampoline

4.7 /5

19606 avis clients

Geraldine K.

5/5

19 décembre 2016

No issues. I recommend.

Agnès V.

5/5

19 décembre 2016

Search, price, speed of delivery, Perfect.

Jean-hubert G.

4/5

18 décembre 2016

Very high efficiency and speed of the teams, both in ordering and in resolving a quality issue. Thank you

Jean-pierre B.

4/5

18 décembre 2016

good

Jean-marie B.

5/5

18 décembre 2016

Everything well packaged in well-differentiated packages. Assembly instructions very satisfactory. Assembly without problems.

Bernadette B.

4/5

16 décembre 2016

Although more expensive, the quality seems far superior to other brands. Easy and fast ordering and delivery. Clear and precise assembly video. A good quality-price ratio.

Gilbert M.

5/5

16 décembre 2016

Excellent

Florence C.

5/5

16 décembre 2016

Very clear site and very attentive, responsive and competent after-sales service.

Sylvie B.

4/5

15 décembre 2016

Very good quality springs, not disappointed with the size, on the contrary the trampoline is just huge! Very simple and easy to assemble, although the instruction manual is not easy to understand. Small downside, the attachments of the safety net are plastic, and in the frost, break easily. But otherwise excellent trampoline, excellent quality!

Yvette M.

5/5

15 décembre 2016

I haven't unpacked the package, it's a gift for Christmas

Didier C.

5/5

15 décembre 2016

Very good

Fabien B.

5/5

14 décembre 2016

An excellent team listening to the customer, and who adapts to each request. The products are of excellent quality and the after-sales service is impeccable (sending a broken part without question in less than two days!). I recommend it without hesitation.

Stephane R.

5/5

14 décembre 2016

hello, information before ordering by phone was perfect, shipped the next day received two days later perfect packaging. product is great. nothing to report I recommend +++++

Sylvie L.

5/5

13 décembre 2016

very good

Jean Marc D.

4/5

13 décembre 2016

excellent

Mikaël P.

4/5

12 décembre 2016

Hello, I ordered a cushion for my trampoline, it was not indicated that it already had the bungees, so I ordered the bungees at the same time and I ended up with bungees that I don't use. It would be good to specify in the description that the bungees are included.

Sophie L.

4/5

12 décembre 2016

fast service and good reception on the phone

Yves D.

5/5

11 décembre 2016

Material conforms to the order and delivery on the scheduled date! perfect

Christophe B.

4/5

11 décembre 2016

The order arrived quickly and in good condition just one remark: I would have appreciated a reference on the ordered mat because I had a doubt for a moment that it was not the right one. I had to overlap it with the current one to validate. Otherwise nothing to report.

Frédéric G.

5/5

11 décembre 2016

Serious follow-up and very responsive

Mireille G.

5/5

10 décembre 2016

Very good quality, our son is delighted and so are we, we do more with him than we initially planned. The whole family is having fun! Thank you

Nathalie N.

5/5

8 décembre 2016

perfect

Christine M.

5/5

6 décembre 2016

Very happy with my order and the speed of delivery. The best thing about France Trampoline is the quality and being able to find all the complementary accessories. I recommend it to all my friends.

Vincent M.

5/5

6 décembre 2016

Nothing to say, respect for deadlines, delivery as expected, quality product.

Thérèse F.

5/5

5 décembre 2016

There was a hiccup with the delivery service... which was immediately resolved by France Trampoline, allowing me to receive my delivery on time for the birthday it was intended for! I appreciated the efficiency and kindness of your services! Kudos to your team! I am just waiting for the cover of this trampoline which should be delivered to me mid-December.

Lydie T.

5/5

5 décembre 2016

very good

Pierre L.

5/5

5 décembre 2016

very good

Filipa J.

5/5

5 décembre 2016

Very good provider, attentive and listening to their client

Arnaud V.

5/5

5 décembre 2016

Fast delivery, quality cover.

Cyril G.

5/5

5 décembre 2016

Order delivered on time and perfectly matching what I needed!

Marc D.

3/5

5 décembre 2016

A consistently satisfactory order processing quality at France Trampoline. However, exorbitant shipping costs considering the order of spare parts themselves (*** euros for *** euros of parts!!!). And the choice of a carrier that only offers delivery times during the day (so you can't work) or *** euros extra if you miss the appointment. The Colissimo option might be worth considering...

Réponse de France Trampoline - 14 novembre 2016

Hello Madam, we thank you for your positive feedback on the processing of your order and also its fast delivery. This is indeed included in the shipping costs. That is why they are high to allow for a quality of service and seriousness that you validate. The delivery person also needs to work during the day; otherwise, shipping costs would be even higher. However, you could have had it delivered to your workplace, a family member, or a neighbor available. We remain at your disposal. The France Trampoline team.

Christian G.

5/5

4 décembre 2016

Nothing to report. Precise site, timely delivery, no surprises. Good material and serious after-sales service. Keep it up... Good.

David F.

5/5

4 décembre 2016

Very good.

Michel V.

4/5

4 décembre 2016

Your collaborator was very helpful for my purchase, and the package arrived on time. One small piece of advice, the packaging box should be sturdier and better 'taped'... Arrived slightly damaged, but product intact..

Didier B.

5/5

4 décembre 2016

Excellent product, rushed carrier: minimum service and left...

Erwann G.

3/5

4 décembre 2016

Everything is perfect. My only regret concerns the price of the freestyle skis I bought, ***€ for 2 foam squares, it's ridiculous...

Réponse de France Trampoline - 17 novembre 2016

Hello Sir, we have taken your regret regarding the purchased item into account. If you wish, you have 14 days to return the item in new condition. However, we would like to remind you that this item does not exist elsewhere at such a price (less than 80 euros) in France and Europe! The closest item is made for ski professionals who want to train on a trampoline but it tripled or quadrupled our price. We hope you will still use this sports accessory. The France Trampoline team.

Anne Z.

4/5

4 décembre 2016

Delivery a bit long (more than a week) but very good packaging, well-protected material.

Geoffrey P.

4/5

3 décembre 2016

Delivery ok Easy to use website

Daniel R.

3/5

2 décembre 2016

Fast delivery, well-packaged product

Jean G.

5/5

2 décembre 2016

Perfect.

Serge V.

5/5

1 décembre 2016

Very happy with my delivery, I was informed at every step, from the departure of your premises to the delivery date set with the carrier. The delivery was made on the agreed day. One remark, if it is possible to define a tighter time slot, that would be perfect. Best regards

Laurent L.

5/5

1 décembre 2016

Very happy with the product. Quality is there. The protective cover seems a bit light to me. But everything else is great

Patrick S.

5/5

30 novembre 2016

Very good material, responsive customer service and attentive to the customer. However, the carrier for the delivery of packages is of incomparable nullity. Too bad for France Trampoline.

Edouard L.

5/5

30 novembre 2016

Very good responsiveness

Pierre J.

5/5

30 novembre 2016

Nothing to complain about, service and delivery impeccable. Thank you

Alexandre M.

2/5

30 novembre 2016

I ordered a protective net to replace the one from an old model. The type of protection had changed and I had to buy a more expensive model: limited satisfaction. As a gift, I was given support bars... For the delivery, I had to wait 3 weeks. Since then, I have dismantled my trampoline for winter and I haven't dared to open the package = surprise this spring! Will it fit?

Réponse de France Trampoline - 25 octobre 2016

Hello Sir, we have taken your feedback into account and we apologize for the inconvenience felt. After verification, we found no trace of an exchange regarding your order. You ordered a protective net with posts for a JumpUp 390 trampoline. The delivery tracking indicates that it was made within 3 days by the carrier with an appointment. We just left you a voicemail so that we can get more information and better assist you when reassembling your trampoline in spring 2017. Please know that we remain at your disposal at 05 56 36 04 62 from Monday to Friday. Sincere regards, The France Trampoline team.

Patrick C.

5/5

30 novembre 2016

Very good quality, very professional and serious, to recommend.

Paul M.

4/5

29 novembre 2016

Good product that matches the description well. However, there are rough edges that can be dangerous located on the welds.

Emilie C.

5/5

29 novembre 2016

Ease of ordering online, fast and efficient delivery, very good product.

Pascale M.

5/5

29 novembre 2016

From ordering to delivery, everything went very well. Very good product. The only regret I have is not having chosen a larger trampoline (I took the 2.5m one).