Avis clients France Trampoline

4.7 /5
21475 avis clients
4/5
March 21, 2017
Order received very quickly. Thank you. The net meets our expectations but I preferred the old model compared to the zipper that slides very poorly.
5/5
March 21, 2017
Very good service. The order arrived within the specified time. The trampoline is of very good quality and easy to assemble.
3/5
March 21, 2017
Very satisfied with the product; the trampoline is quiet for use in an apartment. Additional and more explicit exercises would be welcome. The delivery service by DPD is DISASTROUS!!
Réponse de France Trampoline - March 2, 2017
Dear customer, We have received your feedback which allows us to understand your satisfaction regarding the ordered and used material. The delivery can sometimes be more delicate, as each ordered merchandise is handed over to a delivery department agency. As the sender, we can track the package and facilitate delivery when it encounters difficulties. Your delivery seems to have encountered many issues regarding the inability to deliver your package. We apologize if the trampoline arrived outside the expected timeframe, and remind you that our sales service remains available from Monday to Friday to resolve any delivery issues. The France Trampoline team
4/5
March 21, 2017
Good product. Good quality during assembly. To be seen over time. For now, nothing to complain about except for the anchoring straps not being strong enough, we had to change them.
5/5
March 21, 2017
Very good
3/5
March 21, 2017
I am strangely ambivalent because I ordered from you on the recommendation of a friend reassured about the quality. Expect 2 hours of assembly with 2 adults and to carefully follow the axes for placing the ground net. When we use it, apart from the squeaking of the springs with each jump, the kids are safe. My (big) negative points: The drawings in the assembly instructions (ultra pixelated) are better made by my 7-year-old child, especially the sketch for fitting the legs... The day after the first use and protected at night by the protective cover, I noticed that the white paint of the central logo had stained my socks (sic) and the jumping net has parts in nylon that look deconstructed, like knots of sewing threads. I am therefore questioning the longevity of the trampoline, especially since that was the initial idea. I will send the photos to the site to understand if this is an isolated case... or not.
Réponse de France Trampoline - January 29, 2017
Dear customer, We have taken note of the various comments regarding the trampoline, assembled and tested by you. It is important to clarify your doubts about the quality of the received material, or if necessary, to address any defects for replacement under warranty. We are therefore awaiting your feedback with photos for evaluation of the points raised, or by phone initially. We remind you that our sales / customer service remains available from Monday to Friday from 9 am to 6 pm. The France Trampoline team
5/5
March 20, 2017
VERY GOOD SITE
5/5
March 20, 2017
Everything went well, the order arrived quickly
5/5
March 20, 2017
Quality material, reliable and fast delivery, simple and quick assembly... The kids and we are very satisfied with our purchase, especially since it is a product made in France.
5/5
March 20, 2017
Very satisfied with my order
5/5
March 20, 2017
Quality trampoline. Very nice finish. A few delicate points during assembly (The instructions are very precise but lack some details and/or tips at the time of assembly. This is particularly true for the assembly of the sleeves on the foam on the poles of the net holder. For transport, the black film that wraps everything is not strong enough. One of the small packages (the pegs, I believe) could have been lost) But again, very good service... The kids are having a blast.
5/5
March 20, 2017
Simply perfect!
5/5
March 20, 2017
Very good material, arrived on time. The kids love it and so do I!! For me who does little sport, getting on the trampoline even without jumping... It works the deep muscles. I recommend this product
4/5
March 20, 2017
Satisfied with this online purchase.
5/5
March 20, 2017
Serious material. Easy installation when accompanied by the online video on the site,
5/5
March 20, 2017
Product as described, well packaged. Very fast delivery. The carrier is also very serious: timing respected, very friendly driver. Everything was perfect
5/5
March 20, 2017
Very satisfied with your responsiveness and the ordered product. The quality of the protection I ordered is superior compared to those ordered previously. Thank you
5/5
March 19, 2017
No worries, very good quality product
5/5
March 19, 2017
Relevant advice before purchase, very good quality material, very responsive after-sales service.
5/5
March 19, 2017
Very satisfying
5/5
March 19, 2017
Purchase received very quickly. Quality and complete material. Good safety
5/5
March 19, 2017
A fast delivery. Products that seem qualitative. We just have to see over time what it gives.
5/5
March 17, 2017
The kids love it.
5/5
March 17, 2017
Efficient and excellent service
5/5
March 17, 2017
Fast, efficient
5/5
March 16, 2017
Quality products delivered in a few days.
4/5
March 16, 2017
Quality product, only the instructions could be improved.
5/5
March 16, 2017
excellent
4/5
March 16, 2017
Very satisfied
4/5
March 16, 2017
Good service. Product meets expectations.
5/5
March 15, 2017
A very professional staff who answers all our questions, the Apollo Sport trampoline is of very good quality and very easy to assemble, delivered in a short time, very satisfied with my purchase.
3/5
March 15, 2017
The order was placed very easily, the products arrived very quickly and within a very precise timeframe. The downside is that the trampoline mat (which is outside) does not allow water to pass through well, so after each rain, a bit of water accumulates on this mat. It's a bit annoying. That's why I indicated "average".
Réponse de France Trampoline - February 26, 2017
Hello, This message refers to the trampoline jumping mat which, for practical reasons for the feet, cannot be made of large meshes with each step. The black Polypropylene fabric, also called Mesh, is made up of very small meshes, allowing rainwater to drain slowly, for example, but does not guarantee immediate drainage or quick drying. This "defect" is therefore encountered on all trampolines equipped with this type of mat, which are all leisure trampolines on the market. We regret that we cannot provide you with a technical solution to this inconvenience. The France Trampoline team.
5/5
March 15, 2017
Very good provider. Very positive point: I was called to verify my order because I had made a mistake.
5/5
March 15, 2017
Very good service, rigor in making a good order by phone, very quickly delivered, very good order tracking.
5/5
March 14, 2017
The order was easy to place and the delivery was made within the announced deadlines.
5/5
March 14, 2017
Very fast and compliant. Very satisfied with the service provided
4/5
March 14, 2017
Order taken quickly, delivery a bit long
5/5
March 14, 2017
*****
4/5
March 14, 2017
I was surprised by the speed of delivery: 2 days. However, I find the delivery price a bit high. But everything has a price!!! We should have the option for delivery time with a reduced rate if the order is not urgent.
4/5
March 14, 2017
Satisfied with my products
4/5
March 14, 2017
Despite the first order lost by Mondial Relay apparently, the second one arrived well and quickly. The person who took care of my order handled the case well. Best regards
5/5
March 14, 2017
very good
5/5
March 14, 2017
no problem, serious service
5/5
March 14, 2017
Very good product. I recommend it.
5/5
March 14, 2017
Always great
5/5
March 13, 2017
Driver very friendly and very professional, made sure we weren't bothered with the bulky package, delivered within the time slot without any issues.
5/5
March 13, 2017
Very good
4/5
March 13, 2017
Order and receipt completed in four days. Easy assembly. The only downside is the fragility of the carabiners on the net closure, one broke during assembly, too bad!
5/5
March 13, 2017
Everything is ok
5/5
March 13, 2017
Very good
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