Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
29 novembre 2016
+++
5/5
29 novembre 2016
Fast delivery and super product.
4/5
28 novembre 2016
Good service, attentive.
5/5
28 novembre 2016
I recommend this site, perfect delivery, well packaged and the product completely meets my expectations. The tarp fits perfectly for a trampoline of the Decathlon brand measuring 3.65m. Good quality of the tarp, I am completely satisfied.
4/5
28 novembre 2016
Fast shipping but problem with the delivery person who did not respect the agreed times which delayed the delivery by a week and forced me to stay home for 2 half days waiting for him.
5/5
28 novembre 2016
No problems, very satisfied.
4/5
28 novembre 2016
Top.
5/5
27 novembre 2016
Very responsive after-sales service, perfect handling.
5/5
27 novembre 2016
Very fast delivery, exchanges with the call center very efficient, friendly and understanding for my delivery (my daughter's birthday).
5/5
27 novembre 2016
Very good, nothing to complain about.
4/5
26 novembre 2016
Delivery by appointment imposed, and any proposed day is always the same time. This was quite complicated.
4/5
25 novembre 2016
Good.
4/5
25 novembre 2016
Good.
5/5
24 novembre 2016
The after-sales service is really very efficient and very responsive. I thank France Trampoline for the quality of their material and service.
5/5
24 novembre 2016
Ease and friendliness of the phone contact, speed of shipping and delivery, good condition of the package.
5/5
24 novembre 2016
Just perfect as usual.
5/5
24 novembre 2016
Very good service, very efficient person on the phone with record delivery of the product (replacement of the jumping mat).
5/5
24 novembre 2016
Very good.
5/5
23 novembre 2016
Very good service. A call from a seller before shipping to verify that I had ordered the right product.
5/5
23 novembre 2016
Fast delivery, package in good condition and very friendly delivery person.
4/5
23 novembre 2016
It seems premature to give an evaluation to a product used only for a few months. I need to give the reason for the 4 stars: 3 fixing hooks broke...
5/5
22 novembre 2016
very good quality, nothing to complain about, the kids love it.
5/5
22 novembre 2016
*****
5/5
22 novembre 2016
Very serious. Thank you
5/5
22 novembre 2016
Following the purchase of a winter tarp, I am very satisfied with the product and the France trampoline service is really great even in the event of a weather storm they send you an email for the protection of your material. Here are professionals to whom we can turn. I sincerely recommend.
5/5
21 novembre 2016
Material delivered within the scheduled time. Very good quality
5/5
21 novembre 2016
Excellent quality product, nothing to say
4/5
20 novembre 2016
no problem
5/5
19 novembre 2016
Delivery conforms to the ordered product. Easy to assemble. Very good apparent quality. To see over time.
5/5
17 novembre 2016
The phone reception is very pleasant and the information provided is useful and correct. The delivery went very well, on time. The product corresponds to what we expected. The assembly went well.
5/5
17 novembre 2016
SAV parts conform to the order. Delivery within 5 days. Excellent responsiveness. Pleasant and very attentive contact person. Very satisfied customer. Thank you to the entire France trampoline team. Best regards ***
5/5
16 novembre 2016
Very serious site, quality material, fast shipping
3/5
16 novembre 2016
Very good quality tarp, perfect dimensions. The problem is the plastic attachments: they all broke with a simple pressure between two fingers!!! We couldn't even install them! We had to manage with makeshift means to attach the tarp... Really a shame for the price!
Réponse de France Trampoline - 27 octobre 2016
Hello Sir, we have taken your feedback into account and we apologize for the inconvenience suffered. The hooks must have been damaged during transport. We ask you to believe that this is exceptional. One of our advisors will contact you to find a solution if necessary as it seems you have addressed this problem yourself. We renew our apologies. The France Trampoline team.
4/5
16 novembre 2016
Everything is correct except for the bottom attachment hooks of the net which broke when we installed them. The quality of these hooks is very disappointing as we are quite cautious and not used to having damaged material.
5/5
16 novembre 2016
It's nice to be able to easily find worn parts without having to replace the whole thing that is still functional
5/5
15 novembre 2016
I noticed that you are attentive to your customers in case of problems. THANK YOU
5/5
15 novembre 2016
Very very good!
5/5
15 novembre 2016
Trampoline of very good quality
4/5
15 novembre 2016
Great, but 2 attachments to close the net have already broken
5/5
14 novembre 2016
Completely satisfied with my order and the way it went, no problem retrieving the package from a collection point (plus there was a €3 discount if we chose this delivery method!), and the tarp I bought is easy to install and seems to be of good quality, I hope now that it will withstand the winter. ;-) I recommend +++!
4/5
14 novembre 2016
A small unforeseen event caused the delivery not to happen on time... nothing important, but as time went by, I suspected that the delivery would not take place on D-Day...
5/5
14 novembre 2016
Very well done site. The customer service by phone is perfect, I want to emphasize that. The ordered trampoline is of good quality, it shows and it is confirmed when you use it. The assembly is difficult in several phases but we eventually manage to do it. My only criticism concerns the delivery and is therefore directed at the carrier: although an appointment had been set, they showed up two days earlier, without warning, which caused me several types of problems.
5/5
14 novembre 2016
Excellent service, nothing to complain about
2/5
14 novembre 2016
Please refer to my email today regarding several defective materials on a trampoline that was just purchased for 874.90€ five weeks ago. Your advertising is well done, your commitments enticing, let's see if the warranty is taken into account and if the customer service is effective and up to these commitments. Best regards, ***
Réponse de France Trampoline - 4 octobre 2016
Hello Sir, we have taken your email into account as soon as we arrived at the office yesterday. We apologize for the inconvenience encountered with the protective net and the broken carabiners. We have sent a steel hook at 11 am so that this does not happen again. You should receive them by mail very quickly. We renew our apologies for the issue encountered and remain at your disposal. The France Trampoline team.
5/5
14 novembre 2016
Not at all disappointed with our order. Product out of stock at the time of our purchase but received before the expected deadline. No problem with assembly, easy explanatory notice, you can see that the product is robust and of good quality. I recommend.
5/5
14 novembre 2016
PERFECT
5/5
14 novembre 2016
Very good order tracking. The customer support contacted me to verify the compatibility of my purchase with my trampoline, and offered me alternative solutions since it was not compatible. Extremely fast delivery: delivered the next day!!!
4/5
13 novembre 2016
Experience facilitated by the ordering interface. Fast delivery. Product complies with our expectations. I recommend this site.
5/5
12 novembre 2016
Excellent quality product. Good safety. Complies with our expectations and the protective cover is a plus. Good deals.
5/5
11 novembre 2016
Fast delivery. Clear manual.
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