Avis clients France Trampoline

4.7 /5
21475 avis clients
5/5
December 6, 2016
Very happy with my order and the speed of delivery. The best thing about France Trampoline is the quality and being able to find all the complementary accessories. I recommend it to all my friends.
5/5
December 6, 2016
Nothing to say, respect for deadlines, delivery as expected, quality product.
5/5
December 5, 2016
There was a hiccup with the delivery service... which was immediately resolved by France Trampoline, allowing me to receive my delivery on time for the birthday it was intended for! I appreciated the efficiency and kindness of your services! Kudos to your team! I am just waiting for the cover of this trampoline which should be delivered to me mid-December.
5/5
December 5, 2016
very good
5/5
December 5, 2016
very good
5/5
December 5, 2016
Very good provider, attentive and listening to their client
5/5
December 5, 2016
Fast delivery, quality cover.
5/5
December 5, 2016
Order delivered on time and perfectly matching what I needed!
3/5
December 5, 2016
A consistently satisfactory order processing quality at France Trampoline. However, exorbitant shipping costs considering the order of spare parts themselves (*** euros for *** euros of parts!!!). And the choice of a carrier that only offers delivery times during the day (so you can't work) or *** euros extra if you miss the appointment. The Colissimo option might be worth considering...
Réponse de France Trampoline - November 14, 2016
Hello Madam, we thank you for your positive feedback on the processing of your order and also its fast delivery. This is indeed included in the shipping costs. That is why they are high to allow for a quality of service and seriousness that you validate. The delivery person also needs to work during the day; otherwise, shipping costs would be even higher. However, you could have had it delivered to your workplace, a family member, or a neighbor available. We remain at your disposal. The France Trampoline team.
5/5
December 4, 2016
Nothing to report. Precise site, timely delivery, no surprises. Good material and serious after-sales service. Keep it up... Good.
5/5
December 4, 2016
Very good.
4/5
December 4, 2016
Your collaborator was very helpful for my purchase, and the package arrived on time. One small piece of advice, the packaging box should be sturdier and better 'taped'... Arrived slightly damaged, but product intact..
5/5
December 4, 2016
Excellent product, rushed carrier: minimum service and left...
3/5
December 4, 2016
Everything is perfect. My only regret concerns the price of the freestyle skis I bought, ***€ for 2 foam squares, it's ridiculous...
Réponse de France Trampoline - November 17, 2016
Hello Sir, we have taken your regret regarding the purchased item into account. If you wish, you have 14 days to return the item in new condition. However, we would like to remind you that this item does not exist elsewhere at such a price (less than 80 euros) in France and Europe! The closest item is made for ski professionals who want to train on a trampoline but it tripled or quadrupled our price. We hope you will still use this sports accessory. The France Trampoline team.
4/5
December 4, 2016
Delivery a bit long (more than a week) but very good packaging, well-protected material.
4/5
December 3, 2016
Delivery ok Easy to use website
3/5
December 2, 2016
Fast delivery, well-packaged product
5/5
December 2, 2016
Perfect.
5/5
December 1, 2016
Very happy with my delivery, I was informed at every step, from the departure of your premises to the delivery date set with the carrier. The delivery was made on the agreed day. One remark, if it is possible to define a tighter time slot, that would be perfect. Best regards
5/5
December 1, 2016
Very happy with the product. Quality is there. The protective cover seems a bit light to me. But everything else is great
5/5
November 30, 2016
Very good material, responsive customer service and attentive to the customer. However, the carrier for the delivery of packages is of incomparable nullity. Too bad for France Trampoline.
5/5
November 30, 2016
Very good responsiveness
5/5
November 30, 2016
Nothing to complain about, service and delivery impeccable. Thank you
2/5
November 30, 2016
I ordered a protective net to replace the one from an old model. The type of protection had changed and I had to buy a more expensive model: limited satisfaction. As a gift, I was given support bars... For the delivery, I had to wait 3 weeks. Since then, I have dismantled my trampoline for winter and I haven't dared to open the package = surprise this spring! Will it fit?
Réponse de France Trampoline - October 25, 2016
Hello Sir, we have taken your feedback into account and we apologize for the inconvenience felt. After verification, we found no trace of an exchange regarding your order. You ordered a protective net with posts for a JumpUp 390 trampoline. The delivery tracking indicates that it was made within 3 days by the carrier with an appointment. We just left you a voicemail so that we can get more information and better assist you when reassembling your trampoline in spring 2017. Please know that we remain at your disposal at 05 56 36 04 62 from Monday to Friday. Sincere regards, The France Trampoline team.
5/5
November 30, 2016
Very good quality, very professional and serious, to recommend.
4/5
November 29, 2016
Good product that matches the description well. However, there are rough edges that can be dangerous located on the welds.
5/5
November 29, 2016
Ease of ordering online, fast and efficient delivery, very good product.
5/5
November 29, 2016
From ordering to delivery, everything went very well. Very good product. The only regret I have is not having chosen a larger trampoline (I took the 2.5m one).
5/5
November 29, 2016
+++
5/5
November 29, 2016
Fast delivery and super product.
4/5
November 28, 2016
Good service, attentive.
5/5
November 28, 2016
I recommend this site, perfect delivery, well packaged and the product completely meets my expectations. The tarp fits perfectly for a trampoline of the Decathlon brand measuring 3.65m. Good quality of the tarp, I am completely satisfied.
4/5
November 28, 2016
Fast shipping but problem with the delivery person who did not respect the agreed times which delayed the delivery by a week and forced me to stay home for 2 half days waiting for him.
5/5
November 28, 2016
No problems, very satisfied.
4/5
November 28, 2016
Top.
5/5
November 27, 2016
Very responsive after-sales service, perfect handling.
5/5
November 27, 2016
Very fast delivery, exchanges with the call center very efficient, friendly and understanding for my delivery (my daughter's birthday).
5/5
November 27, 2016
Very good, nothing to complain about.
4/5
November 26, 2016
Delivery by appointment imposed, and any proposed day is always the same time. This was quite complicated.
4/5
November 25, 2016
Good.
4/5
November 25, 2016
Good.
5/5
November 24, 2016
The after-sales service is really very efficient and very responsive. I thank France Trampoline for the quality of their material and service.
5/5
November 24, 2016
Ease and friendliness of the phone contact, speed of shipping and delivery, good condition of the package.
5/5
November 24, 2016
Just perfect as usual.
5/5
November 24, 2016
Very good service, very efficient person on the phone with record delivery of the product (replacement of the jumping mat).
5/5
November 24, 2016
Very good.
5/5
November 23, 2016
Very good service. A call from a seller before shipping to verify that I had ordered the right product.
5/5
November 23, 2016
Fast delivery, package in good condition and very friendly delivery person.
4/5
November 23, 2016
It seems premature to give an evaluation to a product used only for a few months. I need to give the reason for the 4 stars: 3 fixing hooks broke...
5/5
November 22, 2016
very good quality, nothing to complain about, the kids love it.
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