Avis clients France Trampoline

4.7 /5
21475 avis clients
5/5
November 5, 2016
Excellent and very serious company with an efficient and serious customer service. Indeed, the customer service replaced a 4.60m net with a 4.90m one because it was too small for my 4.60m trampoline, and with shipping costs covered. Thank you
5/5
November 5, 2016
I am very happy with the handling of my order, from the user guide to delivery. Thank you.
5/5
November 4, 2016
Corresponds well to the description, the quality is there. The children are delighted (4 - 5 years old). Delivery and customer service very satisfactory. I recommend this product.
5/5
November 4, 2016
Everything perfect! Thank you
4/5
November 4, 2016
+1 customer service (responsive to questions asked, product being restocked)
4/5
November 4, 2016
Good product that meets my expectations, delivered on time and well packaged.
5/5
November 4, 2016
Good product but received a bit late
5/5
November 3, 2016
very good
4/5
November 3, 2016
Good service! We were delivered a larger trampoline at the same price because the delivery could not be made for a long time. We were then asked if we preferred to wait or have another one right away. I found that very professional. However, the delivery person was mediocre. He left us to take everything out of the truck without any help from him. It's the first time I've seen that as we have already had several things delivered.
5/5
November 3, 2016
very good quality material and very well packaged for perfect transport
5/5
November 3, 2016
Very good. Serious. Quality material
5/5
November 3, 2016
Very good. Delivery at the scheduled time without delay.
3/5
November 3, 2016
The packaging is really basic and slightly damaged.
Réponse de France Trampoline - October 16, 2016
Hello Madam, we thank you for your feedback. At the time of delivery, if you find that the parts of the package are damaged, you have the right to refuse the package. The carrier will return it to us and we will quickly send another order. However, if you accepted it without reporting any reservations, the package arrived in good condition and no complaint is possible with the carrier. France Trampoline remains available if needed but it is necessary, as with any order, to check the condition of the package before receiving it, even if the delivery person is in a hurry. We remain at your disposal. The France Trampoline team.
5/5
November 3, 2016
Very easy to reach by phone and it's nice
4/5
November 3, 2016
Very good.
5/5
November 3, 2016
Good service, package well packaged and therefore well protected. It seems to be of good quality so we are satisfied for the moment
5/5
November 3, 2016
Purchase made in August 2016 of the very large rectangular trampoline. No regrets. Very good product. Our 3 children: 5, 10, 15 years old are on it as soon as they can. A lot of success with friends and cousins as well.
5/5
November 3, 2016
Very good purchase I recommend!!
4/5
November 2, 2016
the delivery is perfect: sms info super! done within the announced hour, package in perfect condition delivered in the yard! Assembly not obvious... in fact, you need to take the time to read the entire brochure to avoid having to disassemble... after reading instructions at the end of explanations... Out of 48 springs, 47 ok ... but the 48th was from another series!!! Delivery of the 48th spring 3 days later by post!
4/5
November 1, 2016
good product
3/5
November 1, 2016
No problems with the order, good order tracking, super trampoline. But tedious delivery! How can a company still ask you to be present from 9 am to 5 pm! To arrive with a supposedly too big truck and have to come with my own vehicle to load and pick up my trampoline at the street entrance, with my 14-month-old son. I accepted for fear of being charged for a redelivery.
Réponse de France Trampoline - October 14, 2016
Hello Madam, We thank you for your feedback and we are pleased to see that the Ovalie 490 trampoline fully satisfies you. Regarding the carrier, he must indeed come with a large truck in order to deliver correctly and if the delivery address is not accessible for maneuvering with such a vehicle, he prefers to ask for your help rather than return another day. We are aware that this is not always ideal but it is the best we can do to satisfy your children. We remain at your disposal for any further information. The France Trampoline team.
4/5
November 1, 2016
Good quality trampoline (much better than what you find in some sports stores). Assembly is not too complicated if there are several people. Let's see over time now! I recommend
5/5
November 1, 2016
Very good, I am very satisfied with the product that lives up to its promises of good quality and durability
5/5
November 1, 2016
Satisfactory service in terms of quality, deadlines, and cost.
4/5
October 31, 2016
Hello, we had already made a previous purchase (family hammock) and this hammock seat gives us complete satisfaction. Very good quality, beautiful finish. The only downside concerns the delivery. Initially planned by carrier (which seemed to justify the transport cost) with appointment scheduling according to the sales site but ultimately delivery by post...
4/5
October 31, 2016
order conforms to the announcement and delivery within 72 hours.
4/5
October 31, 2016
5/5 for the trampoline. Trampoline with a very good bounce. Feet' ends that also cushion and therefore very quiet to use. 0/5 for the packaging: however, the packaging really leaves something to be desired... packed in a box too small despite the addition of a protective film, you could see through!
5/5
October 28, 2016
good product, easy to assemble, everything for the happiness of young and old, super fast delivery
5/5
October 26, 2016
VERY GOOD SERVICES AND VERY GOOD PRODUCT
5/5
October 26, 2016
A flawless delivery
5/5
October 26, 2016
Very good product, big success!!
4/5
October 25, 2016
a quantity error quickly corrected by an additional shipment. Company still very serious. I recommend
3/5
October 25, 2016
Absence of nuts in the kit sent (also missing 3 elastic straps for holding the mats, in the process of being resent)
5/5
October 24, 2016
Very serious site, very professional customer service and attentive. Very quick order and impeccable delivery by the courier. Very sturdy trampoline with quality materials that fit perfectly. Perfect for the whole family, including adults!
5/5
October 24, 2016
Excellent product, clear instructions for assembly and perfectly in line with the description. Fast delivery (in 2 parts).
5/5
October 24, 2016
Nothing to report. Delivery on the scheduled day and time.
5/5
October 24, 2016
Very responsive contact by phone and order arrived without problems within the deadlines. The person I spoke to on the phone provided me with all the information that could influence my choices.
5/5
October 23, 2016
We encountered no problems
5/5
October 20, 2016
Very well-designed and clear site. Good order tracking.
5/5
October 20, 2016
When ordering on the site, I made a compatibility error between different elements. I was contacted immediately by phone and the informed advice allowed me to receive equipment perfectly suited to my needs
5/5
October 19, 2016
excellent service
5/5
October 18, 2016
Too good
4/5
October 18, 2016
good value for money.
5/5
October 18, 2016
Very responsive and very professional
5/5
October 17, 2016
Perfect order, nothing to say from start to finish.
5/5
October 17, 2016
fast and of good quality
5/5
October 17, 2016
Excellent in every way.
5/5
October 17, 2016
simply perfect
4/5
October 16, 2016
I had asked to be careful because all the mats were tearing in the same place along the entire length, by phone, I was told that you would make it a little longer and wider, but the measurement is the same, so I assume I will have the same tears again. Best regards ***
5/5
October 15, 2016
Fast and very good product
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