Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
3 août 2016
Still satisfied with this purchase. Speed and quality. Thank you
3/5
2 août 2016
Very good commercial service with professional and available telephone advice. Good product quality, which has its price. Very poor home delivery service (not precise and reliable in the delivery slots).
Réponse de France Trampoline - 28 juin 2016
Hello Sir, we apologize for the inconvenience caused by the delivery person. Normally, he respects the time slot validated by you via their website (to be done the day before delivery before 11 PM). The delivery person in charge of your package must have experienced a delay on one of his deliveries before yours, which delayed your reception. We renew our apologies for this issue and remain at your disposal. The France Trampoline team.
5/5
2 août 2016
When you talk about the service provider, I think it refers to the delivery person. Excellent, call before arrival and delivery at the requested location, nothing to say. If the service provider is the manufacturer: I assembled the trampoline myself and was able to assess the quality of the materials. It took me a little day, it was very hot. After that, my daughter was able to test the bounce, it's great. She does it in a club with professional trampolines.
5/5
2 août 2016
Good contact, responsive service, and attentive. Perfect delivery service.
4/5
2 août 2016
This new net is of better quality, finer mesh, secured access. However, the perimeter of the carbon fiber arc is not large enough (missing 10 cm) to fit everything correctly. There are 10 cm left where the elastic is visible and unprotected. Overall, we are happy.
Réponse de France Trampoline - 8 juillet 2016
Hello, we apologize for this inconvenience. An advisor will contact you to validate certain installation points with you. If necessary, he will send you an extension for the fiberglass arc. We remain at your disposal if you have any other comments. The France Trampoline team.
5/5
2 août 2016
Nothing to report.
5/5
2 août 2016
Excellent service: I had a deadline for my son's birthday and everything was done to ensure the order arrived on time... Every phone exchange was very pleasant and very efficient. The trampoline is impeccable, the quality is there, nothing to compare with the 'standard' trampolines: the mats, the springs, the finishes, the bounce, users can really tell the difference. Thank you to France Trampoline, which I warmly recommend!
5/5
2 août 2016
Very good. Delivered on time.
5/5
2 août 2016
Good contact, responsive service, and attentive. Perfect delivery service.
5/5
2 août 2016
Very good. No issues.
5/5
2 août 2016
Completely satisfied with my purchase.
5/5
2 août 2016
No comments. Everything is perfect.
5/5
2 août 2016
Good product to recommend.
4/5
2 août 2016
Correct. Fast and without problems.
5/5
2 août 2016
Perfect.
5/5
2 août 2016
Material arrived well packaged, everything was of very good quality. A downside for Corsica, Chronopost does not deliver to villages but to a nearby city, and we have to go pick up the packages.
5/5
1 août 2016
Conforms
5/5
1 août 2016
Well advised, cordial communication, logical analysis of my incoherent order and a call to confirm or deny an error.
5/5
1 août 2016
Very good delivery quality, very good customer service with very friendly, welcoming, and professional staff.
5/5
1 août 2016
Pro, responsive, nice 😊 Nothing to complain about.. I recommend!!!
5/5
1 août 2016
Very professional, impeccable delivery, thank you
5/5
1 août 2016
Excellent quality product, very short delivery time, responsive and competent customer service
5/5
1 août 2016
Very very good
4/5
1 août 2016
No problem. Conforms to my request
5/5
1 août 2016
Very satisfied with our purchase. It would be good to have a more detailed assembly manual with more photos.
5/5
1 août 2016
Great service. Very good quality
4/5
1 août 2016
It's a shame that I had to buy a complete kit of poles, foam, fiberglass rods AND NET to replace the safety net. Costing around *** for a product that is not worth ***.
5/5
1 août 2016
Service without problems. The delivery time - due to stock shortage - was announced and the delivery was made as soon as the material was received. The product is completely satisfactory.
3/5
1 août 2016
Delivery wait time for the parts too long: 6 weeks.
Réponse de France Trampoline - 27 mai 2016
Hello Sir, We apologize for the delivery delay of your order but this was indicated at the time of purchase. We shipped it as soon as the product was available and on the date mentioned on the website at the time of purchase. We apologize once again for the wait and remain at your disposal. The France Trampoline team.
5/5
1 août 2016
If all sites could be as efficient
4/5
1 août 2016
The order went well and the scheduling for delivery was good too. The product is of quality (robustness, quality of the fabric). Assembly is complicated in some aspects (mainly the angles that need to be perfect) and we had to work together with 4 people to achieve it. A beautiful product that I hope will last over time.
4/5
31 juillet 2016
The trampoline is perfect and suitable for everyone from the smallest to the largest. One concern: the delivery of the additional order which was very laborious... Cancellations in cascades... It lasted a week! A concern, not really a problem.
5/5
31 juillet 2016
Very good order
5/5
31 juillet 2016
Very good responsiveness from your customer service following my request for help to finalize my order.
4/5
31 juillet 2016
Calculating the object in relation to the ground was easy thanks to the data. Trampoline conforms to the description and notable quality. Delivery matched the given timeframe. Delivery person (*** from Chaumaz transport) super nice, efficient, in short, pure happiness. My daughter, her friends, and I are delighted!!
4/5
31 juillet 2016
Very good service
5/5
30 juillet 2016
Perfect for this order
5/5
30 juillet 2016
Product as described, fast delivery, all good
4/5
30 juillet 2016
Nothing to say, customer service always impeccable!
5/5
30 juillet 2016
Excellent in every way: customer relations, product quality, delivery time... Hammock and structure are of high quality and beautiful.
5/5
30 juillet 2016
The management of the order and delivery was perfect, advice at the time of purchase, scheduling for delivery. A true sense of service...
5/5
29 juillet 2016
I was very satisfied with the phone reception and then with the delivery time. Thank you for your seriousness.
4/5
29 juillet 2016
Received on time in good condition. A bit difficult to assemble regarding the parts to be fitted. Plan to have a mallet and a wooden board and a strong clamp to reorient the holes towards the pegs. Stable product. Appears solid.
4/5
29 juillet 2016
Quality material and very fast shipping
5/5
29 juillet 2016
Very satisfied
4/5
28 juillet 2016
Product conforms to the order. Delivery as planned and very nice and helpful delivery person. Very good.
5/5
28 juillet 2016
Very good material and easy to assemble, super happy.
5/5
28 juillet 2016
Excellent contact, very professional, really attentive, very good advice, impeccable order tracking.. We are very satisfied. It is very rare to meet such professionals who call us to verify our order. Thank you for working so well.
5/5
28 juillet 2016
Very good, nothing to say.
5/5
28 juillet 2016
Very good service, showing a concern to best assess the service need.
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