Avis clients France Trampoline

4.7 /5
21475 avis clients
5/5
August 1, 2016
Very very good
4/5
August 1, 2016
No problem. Conforms to my request
5/5
August 1, 2016
Very satisfied with our purchase. It would be good to have a more detailed assembly manual with more photos.
5/5
August 1, 2016
Great service. Very good quality
4/5
August 1, 2016
It's a shame that I had to buy a complete kit of poles, foam, fiberglass rods AND NET to replace the safety net. Costing around *** for a product that is not worth ***.
5/5
August 1, 2016
Service without problems. The delivery time - due to stock shortage - was announced and the delivery was made as soon as the material was received. The product is completely satisfactory.
3/5
August 1, 2016
Delivery wait time for the parts too long: 6 weeks.
Réponse de France Trampoline - May 27, 2016
Hello Sir, We apologize for the delivery delay of your order but this was indicated at the time of purchase. We shipped it as soon as the product was available and on the date mentioned on the website at the time of purchase. We apologize once again for the wait and remain at your disposal. The France Trampoline team.
5/5
August 1, 2016
If all sites could be as efficient
4/5
August 1, 2016
The order went well and the scheduling for delivery was good too. The product is of quality (robustness, quality of the fabric). Assembly is complicated in some aspects (mainly the angles that need to be perfect) and we had to work together with 4 people to achieve it. A beautiful product that I hope will last over time.
4/5
July 31, 2016
The trampoline is perfect and suitable for everyone from the smallest to the largest. One concern: the delivery of the additional order which was very laborious... Cancellations in cascades... It lasted a week! A concern, not really a problem.
5/5
July 31, 2016
Very good order
5/5
July 31, 2016
Very good responsiveness from your customer service following my request for help to finalize my order.
4/5
July 31, 2016
Calculating the object in relation to the ground was easy thanks to the data. Trampoline conforms to the description and notable quality. Delivery matched the given timeframe. Delivery person (*** from Chaumaz transport) super nice, efficient, in short, pure happiness. My daughter, her friends, and I are delighted!!
4/5
July 31, 2016
Very good service
5/5
July 30, 2016
Perfect for this order
5/5
July 30, 2016
Product as described, fast delivery, all good
4/5
July 30, 2016
Nothing to say, customer service always impeccable!
5/5
July 30, 2016
Excellent in every way: customer relations, product quality, delivery time... Hammock and structure are of high quality and beautiful.
5/5
July 30, 2016
The management of the order and delivery was perfect, advice at the time of purchase, scheduling for delivery. A true sense of service...
5/5
July 29, 2016
I was very satisfied with the phone reception and then with the delivery time. Thank you for your seriousness.
4/5
July 29, 2016
Received on time in good condition. A bit difficult to assemble regarding the parts to be fitted. Plan to have a mallet and a wooden board and a strong clamp to reorient the holes towards the pegs. Stable product. Appears solid.
4/5
July 29, 2016
Quality material and very fast shipping
5/5
July 29, 2016
Very satisfied
4/5
July 28, 2016
Product conforms to the order. Delivery as planned and very nice and helpful delivery person. Very good.
5/5
July 28, 2016
Very good material and easy to assemble, super happy.
5/5
July 28, 2016
Excellent contact, very professional, really attentive, very good advice, impeccable order tracking.. We are very satisfied. It is very rare to meet such professionals who call us to verify our order. Thank you for working so well.
5/5
July 28, 2016
Very good, nothing to say.
5/5
July 28, 2016
Very good service, showing a concern to best assess the service need.
4/5
July 28, 2016
The order did not arrive at the scheduled time but 4 hours later. Otherwise, the ordered spring is not the corresponding one, not very serious...... for the rest no worries.
5/5
July 28, 2016
Everything went perfectly! The longest part was placing the order on the website.
5/5
July 28, 2016
Trampoline of very high quality, everything is well packaged, the instructions are quite clear and once assembled, it is very sturdy and safe. It takes at least two people to assemble it, two men are better as it requires quite a bit of strength to stretch the fabric, but it's doable. The kids go on it every day! A purchase I do not regret at all.
5/5
July 28, 2016
I appreciate the commercial sense of this company, I am satisfied with their products.
5/5
July 28, 2016
Very good product corresponding to our expectations, the children are having a blast. Small downside for the assembly, the markers on the mat were not in the right place.
5/5
July 28, 2016
No issues.
5/5
July 28, 2016
Everything went well; order received as expected, trampoline easy to assemble and of excellent quality.
4/5
July 28, 2016
Nothing to say. Very good service.
5/5
July 27, 2016
Fast delivery. Phone call beforehand with a very precise time slot.
5/5
July 27, 2016
A very serious service. Very competent and very friendly people. We appreciated your professionalism. Thank you. Our trampoline is like new.
5/5
July 27, 2016
Clear website. Order tracking and ease of payment very appreciated. Fast and serious delivery. Quality material. Our girls are thrilled. ***
5/5
July 27, 2016
Very good product and meets my expectations. Very friendly and accommodating delivery person. Poor communication with the logistics service and the delivery person. And a phone messaging service is only for leaving a message.
5/5
July 27, 2016
Very good site. Quick response and delivery. Contact from the delivery person for choosing the day and time. To recommend.
5/5
July 27, 2016
Beautiful material, appreciated by young and old (wahoo 370).
5/5
July 27, 2016
Excellent information provided.
5/5
July 27, 2016
Impeccable delivery, good product. The only downside is that the plastic hooks of the safety net are too tight and some broke on the first use of the trampoline, but a simple call to the seller and he sent me 10 metal carabiners, more resistant. Since then, no issues.
3/5
July 27, 2016
It took several months for me to obtain the item I wanted to order ......
Réponse de France Trampoline - July 7, 2016
Hello Madam, we have taken your feedback on the delivery of the pink cushion 3m00 into account. Indeed, we had a 3-month stock shortage on this item. A professional chose to equip himself with several cushions of this reference and ordered all our stock at the time. It indeed took us several months for you to be delivered. We apologize for this inconvenience and hope it will not happen again. The France Trampoline team.
5/5
July 27, 2016
I first inquired by phone to get the exact references, then I placed my order online.
5/5
July 27, 2016
Nothing special to say as there was no problem.
5/5
July 27, 2016
Perfect product. Impeccable packaging.
5/5
July 27, 2016
Fast delivery, solid packaging, well-explained installation guide, quality trampoline. Small downside: maybe plan for an extra bolt or two, as the assembly is done outside, it's easy to lose one... Very satisfied with our purchase.
4/5
July 27, 2016
I hope it holds up as well as the first one????
Be called back by an advisor

Did you not find what you were looking for?

We will call you back at no charge and answer your questions.