Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
16 juin 2016
The investment in this trampoline represented a big sacrifice for us knowing that it was easy to find the same size much cheaper in another brand. However, we do not regret it at all because you get what you pay for and that is exactly what we were looking for, it is a great product. Only downside on the 48h delivery which almost failed, but everyone took their responsibilities and we were able to give this trampoline to my daughter on the day "j"!
5/5
16 juin 2016
Super trampoline, great bounce, super quality. I really don't regret this investment. The kids love it and I am delighted to hear their laughter. The oval shape is great for my small garden. Thank you.
5/5
16 juin 2016
order arrived within the announced time, in very good condition. Perfect
5/5
16 juin 2016
Great, very competent team. Information over the phone to confirm the compatibility of the net. Arrived at home in record time. The price is justified given the quality of the product. Bravo and thank you.
4/5
16 juin 2016
Very fast order and delivery. The material is sturdy but a small downside regarding the anchoring kit which is low-end despite the price. We hope this kit will allow our trampoline to hold during strong winds.
5/5
16 juin 2016
Very pleasant phone welcome with precise answers on technical references and advice for choosing the trampoline. Price justified compared to quality and options. Appreciated payment facility. Order preparation always perfect delivery within deadlines. We are on our 3rd purchase. 6 years for the 1st implanted in the North region and is still standing and still makes people happy. We are delighted grandparents.
5/5
16 juin 2016
Very good and friendly phone reception. The package arrived as agreed. Top delivery service. Everything was perfect.
4/5
16 juin 2016
A good quality trampoline used by the whole family. Only downside, two hooks of the net broke during assembly.
1/5
16 juin 2016
As much as the customer service is satisfactory, the quality of the bounce board and skis is too disappointing. The fixing straps are too long, the heel stops tear off in a few days, the red grip tears just as quickly ...
Réponse de France Trampoline - 20 mars 2016
Hello Sir, We have taken your feedback on our sports accessories into account and we apologize if they do not satisfy you. They are still under warranty currently and please know that we can open a warranty file if you send us photos. We apologize again and remain at your complete disposal from Monday to Friday. The France Trampoline team.
5/5
16 juin 2016
Fast delivery and good packaging. Items correspond exactly to the order. Quality products!! Thank you
5/5
16 juin 2016
Fast shipping. Excellent service. Pleasant phone contact.
5/5
16 juin 2016
Faithful to the well-designed catalog.
5/5
16 juin 2016
Fast delivery. Order corresponds well to the description.
5/5
16 juin 2016
Delivery very good and fast. Trampoline of much better quality than the old one from a well-known French outdoor toy brand! However, the instructions and assembly are less obvious.
5/5
16 juin 2016
very good
5/5
16 juin 2016
Very good product this trampoline, easy to assemble and disassemble for winter. I have given your address to several people. PERFECT.
4/5
16 juin 2016
After checking out the big brands and several websites, we are delighted (especially the children) to have purchased our Trampo (octagonal at 3.66 m) from France Trampoline. In this jungle of Trampo products of all origins and all kinds, France Trampoline really stands out. - a clear site with a wide choice, - detailed, complete, and precise characteristics, - a real commercial service that really responds, knows its products, and is not just there to read sheets, - a product received the day after the order, - a Trampo at a much higher price than elsewhere but if you really take the time to compare, the materials and finish are incomparable. Ex: tube fixation, top net, protective mattress. Kudos to this Bordeaux company for its customer focus and the quality of its products. A satisfied Aubergenvillois (78).
5/5
16 juin 2016
Very satisfied with all the services.
4/5
16 juin 2016
Order for spare parts for trampoline frame compliant. Packaging needs to be reviewed regarding protection and tape placed directly on steel parts, difficult to remove.
5/5
16 juin 2016
Product received corresponds well to the order and the description on the site. Secure payment. Fast delivery time. Careful packaging. Positive feedback.
5/5
16 juin 2016
Great trampoline, delivered quickly in a very well-made package. Customer service very quickly reachable.
5/5
16 juin 2016
*****
5/5
16 juin 2016
Very good service and I will return to this site for a possible order.
4/5
16 juin 2016
Very satisfied. thank you.
5/5
16 juin 2016
Very fast delivery, good handling by the carrier for the appointment. Good packaging. Excellent quality trampoline and easy to assemble. The children are happy.
5/5
16 juin 2016
The order and delivery went very well, total satisfaction! On the assembly instructions, it's sometimes a bit lacking: the material has changed, but not the instructions! (case of the attachments for the green mat covering the springs). There is often (not always) better on the video. Should the bottom of the net foot be fixed above or below the pin (the instructions say "on the vertical foot", the images show something else)? I hope it doesn't matter much... Ladder instructions: the steps are not symmetrical, but the instructions do not show you which way to put them (front/back), there was a one in two chance, I had to disassemble! But, despite everything, the assembly (by two old ones!) was less difficult than expected (the clamp is well made). The material seems very solid and the grandchildren are delighted (when it doesn't rain!). The locker pocket is very practical! Offering a small mat to remove shoes at the bottom of the ladder would be a plus, I put a simple tarp.
Réponse de France Trampoline - 29 mai 2016
Madam, We have taken your comments regarding your trampoline and its assembly into account. We want to reassure you about the presence of the stirrup on the net: it doesn't really matter if the stirrup is fixed above or below the pin. If you wish, you can send us a global photo of the assembled trampoline with its ladder at contact@france-trampoline.com. We remain at your disposal to improve our instructions. The France Trampoline team.
3/5
16 juin 2016
Delivery time a bit long. Bad surprise upon delivery of the trampoline tent, which, contrary to the photos on the site, cannot be set up with the net in place. We had to rig a system so as not to have to dismantle the net every time we want to use the tent.
Réponse de France Trampoline - 27 mars 2016
Hello, we have taken your regret regarding the installation of the tent with a safety net into account. We do not recommend installing this accessory with a safety net. Two installation pieces of the tent attach to the trampoline frame and the foot of the trampoline. There is indeed no space to properly install a tent and a safety net together. Technically, this is not possible and we explain it in every product sheet of the tent. If you did not see this indication, we sincerely apologize. We remain at your disposal. The France Trampoline team.
5/5
16 juin 2016
Good quality service and fast.
5/5
16 juin 2016
Product meets our expectations. Assembly is easy but you need to be two. The trampoline is stable, robust, and secure.
5/5
16 juin 2016
good product. good quality. very satisfied. fast delivery.
5/5
15 juin 2016
ultra fast delivery trampoline with good quality materials. seems robust (we'll see over time) for now very satisfied
5/5
15 juin 2016
Very good quality and fast delivery.
5/5
15 juin 2016
Very good product. Fast delivery. The kids love it....
4/5
15 juin 2016
If the provider is the delivery person: zero. Did not bother to call. Came to my house when I was absent. Dropped the order in my parking lot.
4/5
15 juin 2016
Very good product.
5/5
15 juin 2016
Shipping cost very high. The rest (delay, delivery, quality) is perfect.
5/5
15 juin 2016
Very well done Good telephone reception. Flexibility in order taking Bravo
5/5
15 juin 2016
fast service thank you
5/5
15 juin 2016
everything is fine
5/5
15 juin 2016
Perfect.
5/5
15 juin 2016
Great product completely meets our expectations.
5/5
15 juin 2016
Fast delivery, quality product, easy assembly, no issues after more than a month of use.
5/5
15 juin 2016
Fast merchandise compliant. To recommend.
5/5
15 juin 2016
Package delivered on time. Very clear assembly guide and happy children.
4/5
15 juin 2016
I find, however, that the price for delivery is very expensive, it's the first time I pay so much for delivery.
5/5
15 juin 2016
Very satisfied with the product as well as the delivery time respected!!!
5/5
15 juin 2016
very good customer service, fast delivery, very happy with our investment, good quality product
5/5
15 juin 2016
Quick order, very efficient young man as I did not know my identifiers. Small commercial gesture as my product was unavailable, very nice!!
5/5
15 juin 2016
Fast delivery on time, trampoline of very good quality!
4/5
15 juin 2016
delivery on time clean material and good assembly.
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