Avis clients France Trampoline

4.7 /5
21475 avis clients
5/5
July 3, 2016
Order delivered quickly and in accordance with my request. No problem!
4/5
July 3, 2016
Too bad that part of my order does not correspond to what I wanted. The shipping costs are so high that it costs me more to resend and exchange than to keep uselessly small sleeves...
5/5
July 3, 2016
Good quality product. Fast delivery
5/5
July 3, 2016
Fast delivery, quality product
5/5
July 3, 2016
very good, really advised to confirm the model to recommend
5/5
July 2, 2016
very good. Efficient and nice.
5/5
July 2, 2016
Nothing to complain about! Order by phone was perfect, fast delivery, and product is compliant and of quality!
5/5
July 2, 2016
very good, if all transports did it like that!!!! drop off the material where desired and call to warn of its arrival
5/5
July 1, 2016
The material is excellent. Everything was very well packaged despite some hits to the boxes. It is especially important to read the entire manual carefully before starting, and two adults are essential! Nothing to complain about, just enjoy!
5/5
July 1, 2016
Good product. Arrived very quickly. Well packaged.
5/5
July 1, 2016
very satisfied with the ordered item, package sent and received without any problem, thank you very much for the quality of service
5/5
July 1, 2016
Not having received the package myself, I cannot give an appreciation, but according to the person who received the trampoline, there was nothing to report.
5/5
June 30, 2016
An easy order, an efficient delivery, and a product that meets expectations, easy to assemble that the children love.
5/5
June 30, 2016
No negative comments, on the contrary, the material is of super quality, the customer service is also excellent. I recommend your company without hesitation. Thank you
4/5
June 30, 2016
Nothing to report
4/5
June 30, 2016
Very good service
4/5
June 30, 2016
The advice obtained by phone before the purchase allowed me to choose the most suitable trampoline for my children. We set up the Waouh trampoline almost 2 weeks ago and the kids can't get enough of it (even my 6-year-old son who had some apprehensions at first). Despite a high price, it is clear that the quality of this model is there: all the components are solid and robust. We are considering disassembling it and storing it in our garage for long-term preservation.
4/5
June 30, 2016
Good value for money. Only the trampoline leg/net pole attachments tend to slip due to the wind. A small design flaw due to the use of plastic spacers that can only slip on poorly tightened galvanized tubes.
5/5
June 30, 2016
Very satisfied
5/5
June 30, 2016
Clear and straightforward, within the announced timeframe, no negative points
5/5
June 30, 2016
We were looking for a quality trampoline within our budget. Not knowing which one to choose, we asked for advice by phone. We were warmly welcomed, well advised, respected, and understood. It was thus easy to find the suitable trampoline for our children. We appreciated the order taking by phone, the payment facilities, and the speed of delivery. We highly recommend.
5/5
June 30, 2016
Perfect!
4/5
June 30, 2016
hello good reception of my order delivery in accordance with your sales conditions best regards
5/5
June 30, 2016
Very good product Fast delivery and very well informed by customer service
5/5
June 30, 2016
I went to *** at France Trampoline and was very well received.. to purchase a new cover with the model... right away the person was able to give me a price and inform me that I would receive the new cover at my home on Île de Ré by transport within 48 hours.. for minimal shipping costs... the deadlines were respected and there was no issue installing the new cover. I recommend this company and commend its seriousness, which is quite rare these days.
5/5
June 30, 2016
Perfect!
5/5
June 30, 2016
Quality material, easy and precise assembly instructions, friendly telephone service, and fast delivery time. The children love it. The only small downside is that it is not easy when two people are working to have a delivery time slot of half a day or even a day, but that's another story.
5/5
June 30, 2016
Optimal delivery service, perfect after-sales service. Amazing trampoline both in terms of bounce and overall quality of the product. Really an investment worth making
5/5
June 30, 2016
very happy with my order
4/5
June 30, 2016
Very good quality
5/5
June 30, 2016
Nothing to complain about, very satisfied
3/5
June 30, 2016
hello disappointed to have received the trampoline without checking it, a twisted bracket and all the hooks holding the net were breaking one after the other. After calling, we were told that there were new standards and that they were replaced by steel hooks. Why not have done this before delivering it to us? Now everything is back in order and the children are happy.
Réponse de France Trampoline - June 10, 2016
Hello, we apologize for the inconveniences caused by the hooks of the safety net. As you may have noticed, we sent you replacement parts within 48 hours and your children are still enjoying the trampoline for many years. If you need anything, we remain at your disposal. The France Trampoline team.
5/5
June 30, 2016
Perfect, delivery on time and in accordance with the order. I recommend!
5/5
June 30, 2016
Very good service Very good material Nothing to say
5/5
June 30, 2016
Excellent
4/5
June 30, 2016
quality product and customer service. fast delivery.
5/5
June 30, 2016
Ordered the day before, delivered the next day
3/5
June 30, 2016
Correct.
Réponse de France Trampoline - June 10, 2016
Hello, we have taken your feedback into account regarding the purchase of a jumping mat for a trampoline with a diameter of 2.44m and which has 48 attachments for 140mm springs. Please note that we have added a reinforcement strap under the attachments of each triangle and that your jumping mat will not tear. Hoping that you appreciated this important detail for the quality of your purchase, we remain at your disposal. The France Trampoline team.
5/5
June 30, 2016
The trampoline was delivered very quickly and on time according to our expectations. Ordered on Sunday, delivered on Saturday. All ordered parts were present. The instructions, although not very detailed, were sufficient to carry out the assembly which took us about 3 hours for 2 people. Best regards
5/5
June 30, 2016
Nothing to say. Order, delivery everything went well!
5/5
June 30, 2016
very fast delivery time (3 days)
5/5
June 30, 2016
Attention serious site!! Material more expensive than those found on the web but we have a significantly superior quality (thickness of the posts, size and thickness of the protections, seriousness of the assembly). Knowing that this is still a risky leisure activity, I do not want to make a bad economy on quality. But it is also a fun leisure activity and here too, the difference with competitors: size and number of springs that provide a really pleasant bounce. In short, a purchase I hesitated over for a long time but for which I have no regrets. My daughters (7 and 12 years old) are glued to it for several hours a day and I take my turn whenever I can. One downside regarding the documentation which is largely improvable (and sometimes even laughable) but nothing that cannot be overcome with a bit of common sense and patience. I highly recommend it.
1/5
June 30, 2016
Hello, I still haven't assembled the trampoline. My children are coming for the holidays with my little girls. They will do the assembly. Certainly very soon. My little girls are eager to come to Brittany (for the trampoline)....Best regards. ***
Réponse de France Trampoline - June 7, 2016
Hello Madam, we are delighted to see that you have received your order and that the assembly will be done by your children during the holidays. Everything seems to be going well, but we do not understand why you rated us 1 star out of 5. If you wish to change your rating, you can request it by email so that the independent company Ekomi can send you a link to update your comment. Regarding the upcoming assembly, you can advise your children to visit our video page to watch our assembly videos. We remain at your complete disposal for any questions. The France Trampoline team.
4/5
June 29, 2016
Quality trampoline++ Serious delivery.
5/5
June 29, 2016
Excellent quality of the trampoline. Very fast delivery. All very positive!
4/5
June 29, 2016
Nothing to complain about, everything went well
5/5
June 29, 2016
Perfect except the packaging of the order was more than average!
5/5
June 29, 2016
Very fast delivery, well-packaged product. Product perfectly corresponds to the description and is of good quality. Very satisfied with my purchase.
3/5
June 29, 2016
For the order tracking and reception at home, everything went well, however I sent two emails regarding questions about the weight announced on the site and the weight of the trampoline received, and the response I received did not convince me. On the other hand, regarding the assembly of the trampoline, there is one step that is not very clear in the manual concerning the assembly of the frame cushion and the attachment with springs underneath!! photos A and B.. The assembly of the textile net on the posts is not very easy and the tension is not necessarily balanced. Otherwise, the users themselves are fully satisfied with the trampoline.
Réponse de France Trampoline - June 8, 2016
Hello Madam, we apologize if our explanations provided by email did not seem clear enough. We have asked the sales representative in contact with you to get back to you on this matter. Regarding the assembly instructions, we thank you for your feedback. We have forwarded it to our management to improve this point. We are delighted to see that the Jump'Up trampoline is fully satisfying for your children. If you have any questions, please know that we are at your complete disposal. The France Trampoline team.
5/5
June 29, 2016
Very good product, of good quality delivered quickly
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